including our brand new ERP, D365 F&O). the day-to-day operation and maintenance of finance systems in line with Finance Support ServiceDesign and support the finance super user network to understand improvement opportunities but also ensure any upgrades and new functionality is appropriately tested more »
portfolio, developing commercial models for hybrid cloud & private cloud services. You will have ownership of the definition of the services we will provide including servicedesign, systems, tools and portals to define the client experience of consuming these services. As a Cloud Product Manager you will work closely … our customers' and industry's challenges, and demonstrate resiliency and determination in seeing their vision through. Six Degrees is not interested in paying lip-service to diversity and inclusion, and just observing our statutory duties. We work to continually re-affirm our commitment to cultivating a workplace and society more »
The Opportunity: You will be joining a vibrant team focused on delivering as a Service Designer that will see you embark on a thrilling journey consulting alongside a range of agile cross-functional squads, where your expertise in User Centered Design (UCD) and User Experience (UX) will shape … stakeholders, crafting enriching experiences that leave users positively captivated. Skills and Experience: You will have already gained experience of working in a user centred design team as a service designer or a similarly related role from within a consultancy, agency or in-house setting, enjoying a track record … in developing user journeys, service maps and blueprints. Able to consult internally with colleagues and externally with senior stakeholders in a client-facing capacity, you will focused on best practice and enjoy hosting workshops with senior client stakeholders to establish the required designs. If you're ready to take more »
london, south east england, United Kingdom Hybrid / WFH Options
VML
UX Writer needed to join our dynamic cross-functional product creative team, collaborating with experts in CX, UX, UI, Research and Service Design. The opportunity: This is an exciting role where you’ll get to write and script the customer experience in response to customer and business needs. We … clients and use research to test copy and contribute to a positive UX writing culture. At heart you are a brilliant storyteller, editor, and design thinker who can quickly identify the audience and can create compelling content. You’ll play a vital role in helping us to define our … in-product messaging, navigational language, promos, error messages, landing pages, product features, plus editorial SEO content Partner with UX and UI early in the design process to guide content approach and craft intuitive, accessible UX copy. Collaborate with stakeholders to ensure copy meets legal, compliance, and business requirements while more »
london, south east england, United Kingdom Hybrid / WFH Options
Zinc Network
Nairobi. We're on a mission to achieve meaningful, measurable change through the application of behavioural science and strategic communications, technology, and human-centred design (HCD). We have 100+ team members from diverse professional and cultural backgrounds, including democratic governance specialists, behavioural scientists, researchers, content producers, digital experts … and service designers. We work with a broad range of governmental, NGO, and private sector clients, including the United States Agency for International Development (USAID); the U.S. Department of State (DOS); the U.S. Department of Defense (DOD); the UK Home Office (HO); the UK Foreign, Commonwealth and Development Office more »
london, south east england, United Kingdom Hybrid / WFH Options
Zinc Network
Nairobi. We're on a mission to achieve meaningful, measurable change through the application of behavioural science and strategic communications, technology, and human-centred design (HCD). We have 100+ team members from diverse professional and cultural backgrounds, including democratic governance specialists, behavioural scientists, researchers, content producers, digital experts … and service designers. We work with a broad range of governmental, NGO, and private sector clients, including the United States Agency for International Development (USAID); the U.S. Department of State (DOS); the U.S. Department of Defense (DOD); the UK Home Office (HO); the UK Foreign, Commonwealth and Development Office … and will report into the company's Head of Monitoring, Evaluation and Learning. What You'll Be Doing Working with our MEL lead to design and execute a robust programme evaluation for an innovative communication and political advocacy programme Developing detailed, robust Theories of Change (ToC) at the programme more »
Market Rate Job Description: Harvey Nash's Public Sector Client is looking to recruit a Snr Content Manager. This role will support the Shared Service Programme Accessibility Workstream ensuring that users are involved in transformation and design and deliver improved corporate services that meet their needs. The Accessibility … Workstream brings together user research, servicedesign and content design skillsets with technical accessibility expertise. The mission is to deliver solutions that are accessible. Good content design is a critical part of configuring off the shelf systems to meet the needs of our users, but also … Content concepts and prototyping Choose the best option to make content accessible to different audiences and assistive technologies, and show proposed approaches to content design through the creation of prototypes and content plans. Explain how the pattern choice or need for a new pattern, publishing approach and metadata will more »
Promotion and Delivery: Promote the company as a provider of tailored Cloud Solutions. Develop and ensure successful delivery of projects by the engineering team. ServiceDesign and Implementation: Design and implement new managed services aligned with customer needs in collaboration with the service delivery manager. Opportunity more »
applications and solutions to meet the organisations business and operational needs. Support leadership in digitalisation, business development, and project management initiatives. Collaborate with service leads to maintain a sustainable online platform and web presence. Promote a culture of innovation and drive service improvement through digital initiatives. Ensure delivery … of software development methodologies and the software development lifecycle. Experience in Microsoft 365 development tools and technologies. Desirable Criteria: Working knowledge of Government Digital Service standards for user research, servicedesign, and digital product design. Eligo Recruitment is acting as an Employment Business in relation to this more »
Chesterfield, Derbyshire, East Midlands, United Kingdom
In Technology Group Limited
Promotion and Delivery: Promote the company as a provider of tailored Cloud Solutions. Develop and ensure successful delivery of projects by the engineering team. ServiceDesign and Implementation: Design and implement new managed services aligned with customer needs in collaboration with the service delivery manager. Opportunity more »
Job Title: Service Delivery Practitioner Location: Barrow-In-Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £44,000 + dependant on skills and experience What you'll be doing: Ensure Service Acceptance …/Transition for the Product Fulfilment function within IM&T Contribute to Service Acceptance of large SAP releases/Project deliveries and other tactical project deliveries on a variety of applications Champion Continual Service Improvement and Service Automation Minimise Service-Related Risks Your skills and experiences … Essential: Experience of all aspects of Service Delivery ideally within a large organisation, and ideally experience of SAP, however, service acceptance around any other large scale applications considered Desirable: ITIL Practitioner Experience of use of industrial strength CMDBs (Configuration Management Database) and their application (e.g. ServiceNow) Familiarity with more »
for network management and support as well as support junior network team members day to day. The post holder is highly technical and provides design, support and advice to the Network Manager and the network team. The post holder is expected to become the knowledge repository or "go-to … Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations Job description Job responsibilities Please for further information … description and person specification attached to this vacancy. Person Specification Education/Qualification/Training Essential Educated to Masters level or equivalent experience IT Service management qualification or equivalent experience Evidence of continued professional development Diploma or technical qualification related to Networking including the principles of TCP/IP more »
Service Architect/ServiceDesign/ITIL Certified/DC/Datacentre/Datacenter/Cloud Exit/Migration/Insource/Outsource/Suppliers/Stakeholder Management. One of our leading clients is looking to recruit a Service Architect. Location - Remote/Warwickshire (Approx … day per week in Warwickshire) Duration - 6 months Day Rate - £650 - £750 per day Inside IR35 Experience: Strong service architecture ITIL Certified Experience on a Datacentre/Cloud/Azure Exit/Migration - programme involves moving to a multi supplier environment and insourcing/outsourcing Service Architecture Design identifying diagrammatically which vendor supports what is in the To Be Service Architecture Design for the 'as is', the various transitional states, and the 'to be' for each of the lower level infrastructure/deliverables such as Midrange, Azure, Colo etc Modis International Ltd acts as an more »
will be part of the Chief Medical Officer's (CMO) structure within the two Local Care Organisations providing knowledge, experience and expertise to the design, implementation and operation of a population health management approach to improving health and wellbeing outcomes for residents in Manchester and Trafford. The Population Health … strategic leadership role at citywide and borough levels to ensure the neighbourhood models focus on population health management (PHM), are co-produced, resident-centric (servicedesign through to evaluation and governance), improve access and address inequities. The post holder will provide strong and visible leadership across the Neighbourhoods … in the locality and the PCNs. The role will support the locality level design, development and mobilisation of local and regional strategies and policy changes as they relate to population health management methods. A tailored approach will be taken, recognising the different stages and needs of the two LCOs more »
services, ensuring a seamless experience for our members while maintaining compliance with NHS regulations and standards. The Project Manager for Member Services will lead servicedesign and delivery projects, providing guidance, support, and training to ensure exceptional service delivery and successful implementation. Main duties of the job … 1. Service Development and Implementation 2. Compliance and Quality Assurance 3. Stakeholder Engagement 4. Training and Development About us Trust Primary Care Ltd (TPC) is a federation of 16 local GP practices located in and around Bradford. Our aim is to shape the future of primary care, delivering the … to put our patients at the heart of everything we do, maximising available resources and skills to ensure we provide a relevant and responsive service designed around what people really need. TPC is all about sustaining excellence in primary care in the long-term to the benefit of all more »
client is seeking a highly skilled DevOps Engineer to join their Automation Engineering Team. In this role, you will take technical responsibility for the design, development, integration, and configuration of automation components and infrastructures. You will lead development activities, drive system integrations, and build robust capabilities in automation and … and non-functional requirements. You will also ensure adherence to best practices, set technical policies, and provide expert advice on automation, systems integration, and service design. Key Responsibilities: Design, develop, amend, and refactor complex programs/scripts. Document work and apply version control. Plan and drive software construction … activities. Enhance systems integration and build capabilities. Configure IT environments and manage test software platforms. Design large, complex systems considering all constraints and environments. Produce detailed design specifications and verify against requirements. Qualifications: Proven experience in DevOps, systems integration, and automation. Strong programming and scripting skills. Expertise in more »
Salford, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Inspire People
heart of the DDaT programme of governance and assurance improvement across their technical estates. Salary between £52,000 to £65,600 plus excellent Civil Service benefits including 27% pension contribution. Salary is dependent on location and technical skills as assessed at interview. Flexible, hybrid working from London, Cardiff, Darlington … making considered decisions. In your day-to-day role as a Lead Improvement Architect you will: * Lead on the creation and implementation of a Service Improvement Plan, focused initially on Technical and Support Services. This will include identifying and developing improvements to the plan itself based on your own … principles in our Technology Estate, being able to assure standards Essential Skills and Experience: It is essential that you have: * Experience creating and implementing ServiceDesign and Improvement programmes * Extensive experience in designing and implementing either ITIL aligned processes or in best practice methodologies * Managing a wide variety more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Inspire People
heart of the DDaT programme of governance and assurance improvement across their technical estates. Salary between £52,000 to £65,600 plus excellent Civil Service benefits including 27% pension contribution. Salary is dependent on location and technical skills as assessed at interview. Flexible, hybrid working from London, Cardiff, Darlington … making considered decisions. In your day-to-day role as a Lead Improvement Architect you will: * Lead on the creation and implementation of a Service Improvement Plan, focused initially on Technical and Support Services. This will include identifying and developing improvements to the plan itself based on your own … principles in our Technology Estate, being able to assure standards Essential Skills and Experience: It is essential that you have: * Experience creating and implementing ServiceDesign and Improvement programmes * Extensive experience in designing and implementing either ITIL aligned processes or in best practice methodologies * Managing a wide variety more »
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Inspire People
heart of the DDaT programme of governance and assurance improvement across their technical estates. Salary between £52,000 to £65,600 plus excellent Civil Service benefits including 27% pension contribution. Salary is dependent on location and technical skills as assessed at interview. Flexible, hybrid working from London, Cardiff, Darlington … making considered decisions. In your day-to-day role as a Lead Improvement Architect you will: * Lead on the creation and implementation of a Service Improvement Plan, focused initially on Technical and Support Services. This will include identifying and developing improvements to the plan itself based on your own … principles in our Technology Estate, being able to assure standards Essential Skills and Experience: It is essential that you have: * Experience creating and implementing ServiceDesign and Improvement programmes * Extensive experience in designing and implementing either ITIL aligned processes or in best practice methodologies * Managing a wide variety more »
Belfast, County Antrim, Northern Ireland, United Kingdom Hybrid / WFH Options
Inspire People
heart of the DDaT programme of governance and assurance improvement across their technical estates. Salary between £52,000 to £65,600 plus excellent Civil Service benefits including 27% pension contribution. Salary is dependent on location and technical skills as assessed at interview. Flexible, hybrid working from London, Cardiff, Darlington … making considered decisions. In your day-to-day role as a Lead Improvement Architect you will: * Lead on the creation and implementation of a Service Improvement Plan, focused initially on Technical and Support Services. This will include identifying and developing improvements to the plan itself based on your own … principles in our Technology Estate, being able to assure standards Essential Skills and Experience: It is essential that you have: * Experience creating and implementing ServiceDesign and Improvement programmes * Extensive experience in designing and implementing either ITIL aligned processes or in best practice methodologies * Managing a wide variety more »
Edinburgh & Lothians, Scotland, United Kingdom Hybrid / WFH Options
Inspire People
heart of the DDaT programme of governance and assurance improvement across their technical estates. Salary between £52,000 to £65,600 plus excellent Civil Service benefits including 27% pension contribution. Salary is dependent on location and technical skills as assessed at interview. Flexible, hybrid working from London, Cardiff, Darlington … making considered decisions. In your day-to-day role as a Lead Improvement Architect you will: * Lead on the creation and implementation of a Service Improvement Plan, focused initially on Technical and Support Services. This will include identifying and developing improvements to the plan itself based on your own … principles in our Technology Estate, being able to assure standards Essential Skills and Experience: It is essential that you have: * Experience creating and implementing ServiceDesign and Improvement programmes * Extensive experience in designing and implementing either ITIL aligned processes or in best practice methodologies * Managing a wide variety more »
Darlington, County Durham, North East, United Kingdom Hybrid / WFH Options
Inspire People
heart of the DDaT programme of governance and assurance improvement across their technical estates. Salary between £52,000 to £65,600 plus excellent Civil Service benefits including 27% pension contribution. Salary is dependent on location and technical skills as assessed at interview. Flexible, hybrid working from London, Cardiff, Darlington … making considered decisions. In your day-to-day role as a Lead Improvement Architect you will: * Lead on the creation and implementation of a Service Improvement Plan, focused initially on Technical and Support Services. This will include identifying and developing improvements to the plan itself based on your own … principles in our Technology Estate, being able to assure standards Essential Skills and Experience: It is essential that you have: * Experience creating and implementing ServiceDesign and Improvement programmes * Extensive experience in designing and implementing either ITIL aligned processes or in best practice methodologies * Managing a wide variety more »
DC Project Manager/Senior Project Manager/PM/Datacentre/Data Center/Data Center/DC/Migration/Exit/ServiceDesign/6 month contract/£550 - £650 per day Inside IR35. One of our leading clients is looking to recruit a Project more »
closely with the rest of the team to understand the requirements and to influence the requirements for the infrastructure itself based on how the service is to operate. We are looking for someone with in-date SC Clearance due to the nature of the work. Skill/Experience Designing … implementing and/or migrating IT infrastructure and platforms. Iterating designs based on constraints and user needs when the design hasn't worked A number of projects working within secure environments (preferably defense) Experience capturing requirements for live services An appreciation for user-centred design and servicedesign A working knowledge of risk management and assurance frameworks The role is hybrid and you will need to work in Bristol 1/2 days per week so please only apply if this works for you. Day rates up to £675/day. Interviews will be conducted more »
the top of the pay scale (subject to satisfactory annual appraisal), 26 days leave increasing to 31 days after 5 years continuous local authority service, relocation support up to £8,000, discounted car parking, and financial assistance for career development. For an informal discussion about the role, please contact … develop and provide reports and presentations to a range of staff and staff groups (up to Board level) including Directors, Deputy Directors, Heads of Service and others in BBC, MKC, CBC, LBC and BLMK ICB. To represent the Population Health Analytics Lead and the Consultant in Public Health at … professional area or span of control). To contribute fully to the agenda and to the development of practices/procedures which affect the service area for which the post holder is responsible. To deliver corporate objectives. To address corporate/community service issues or to deal with more »