ServiceDesigner/Senior Service Designers - UK WIDE - Remote - Multiple roles - Public Sector (GDS) Description for the ServiceDesigner:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple ServiceDesigner roles to help deliver innovative digital solutions to a number of end clients in the … and will be based from home, however client visits will be necessary for meetings but these will be fully funded (1-2 days a month). Experience for the ServiceDesigner roles:- 2yrs+ commercial experience in a ServiceDesigner role GDS experience (Government Digital standards) Lived in the UK for 5yrs+ as will be put through … SC level clearance on joining. Salary for the ServiceDesigner roles on offer is up to £70,000 dependent on experience + an excellent benefits package, Fantastic training and proper career development plans. ServiceDesigner - UK Wide - Digital Services, UK WIDE (Remote More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Bentley Whitaker Search and Selection
ServiceDesigner - UK WIDE - Remote - Multiple roles - Public Sector (GDS) Description for the ServiceDesigner:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple ServiceDesigner roles (Intermediate) to help deliver innovative digital solutions to a number of end clients in the UK (Large scale digital … and will be based from home, however client visits will be necessary for meetings but these will be fully funded (1-2 days a month). Experience for the ServiceDesigner roles:- 18mths+ commercial experience in a ServiceDesigner role Public Sector including GDS experience (Government Digital standards) Lived in the UK for the last 5yrs … to get Security Clearance) Salary for the ServiceDesigner roles on offer is up to £55,000 dependent on experience + an excellent benefits package, Fantastic training and proper career development plans. ServiceDesigner- UK Wide - Digital Services, UK WIDE (Remote More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Bentley Whitaker Search and Selection
ServiceDesigner - UK WIDE - Remote - Multiple roles - Public Sector (GDS) Description for the ServiceDesigner:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple ServiceDesigner roles (Intermediate - Senior) to help deliver innovative digital solutions to a number of end clients in the UK (Large scale … and will be based from home, however client visits will be necessary for meetings but these will be fully funded (1-2 days a month). Experience for the ServiceDesigner roles:- 18mths+ commercial experience in a ServiceDesigner role GDS experience (Government Digital standards) Lived in the UK for 5yrs and not left for more … than 28 days on the row (to get Security Clearance) Salary for the ServiceDesigner roles on offer is up to £55,000 dependent on experience + an excellent benefits package, Fantastic training and proper career development plans. ServiceDesigner- UK Wide - Digital Services, UK WIDE (Remote More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Bentley Whitaker Search and Selection
Senior ServiceDesigner - UK WIDE - Remote - Multiple roles - Public Sector (GDS) Description for the Senior ServiceDesigner:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple ServiceDesigner roles (Intermediate - Senior) to help deliver innovative digital solutions to a number of end clients in the UK … will be based from home, however client visits will be necessary for meetings but these will be fully funded (1-2 days a month). Experience for the Senior ServiceDesigner roles:- 3yrs+ commercial experience in a ServiceDesigner role GDS experience (Government Digital standards) Lived in the UK for 5yrs and not left for more … than 28 days on the row (to get Security Clearance) Salary for the Senior ServiceDesigner roles on offer is up to £70,000 dependent on experience + bonus and excellent benefits package, fantastic training and proper career development plans. Senior ServiceDesigner- UK Wide - Digital Services, UK WIDE (Remote More ❯
South West London, London, United Kingdom Hybrid / WFH Options
Triad Group PLC
ServiceDesigner Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary £50-55k, plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that … yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering … commercial transport Role Summary Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a ServiceDesigner at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business More ❯
ServiceDesigner (SC Cleared) 🌍 Remote-first (UK-based) | ✈️ Occasional travel to London or client sites 🕓 Full-time | Permanent About the Role We’re expanding our team and looking for a Senior ServiceDesigner with the drive and empathy to shape meaningful, human-centred experiences across the UK Public Sector. You’ll join a collaborative, multidisciplinary team … the human experience through design. We do this by partnering with public organisations to deliver services that are inclusive, effective, and emotionally resonant. What You’ll Do As a ServiceDesigner, you’ll lead end-to-end design engagements - from discovery through delivery - ensuring services are designed around real user needs and policy intent. You will: Partner directly … with public sector clients, collaborating across design, policy, and delivery teams. Lead user-centred design approaches across all stages of projects, from initial research to service realisation. Plan, conduct, and synthesise user research and usability testing to uncover actionable insights. Analyse existing service ecosystems and identify opportunities for improvement through analytics and benchmarking. Orchestrate co-creation workshops with More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Trust In SODA
ServiceDesigner (SC Cleared) 🌍 Remote-first (UK-based) | ✈️ Occasional travel to London or client sites 🕓 Full-time | Permanent About the Role We’re expanding our team and looking for a Senior ServiceDesigner with the drive and empathy to shape meaningful, human-centred experiences across the UK Public Sector. You’ll join a collaborative, multidisciplinary team … the human experience through design. We do this by partnering with public organisations to deliver services that are inclusive, effective, and emotionally resonant. What You’ll Do As a ServiceDesigner, you’ll lead end-to-end design engagements - from discovery through delivery - ensuring services are designed around real user needs and policy intent. You will: Partner directly … with public sector clients, collaborating across design, policy, and delivery teams. Lead user-centred design approaches across all stages of projects, from initial research to service realisation. Plan, conduct, and synthesise user research and usability testing to uncover actionable insights. Analyse existing service ecosystems and identify opportunities for improvement through analytics and benchmarking. Orchestrate co-creation workshops with More ❯
manchester, north west england, united kingdom Hybrid / WFH Options
Capgemini Invent
s challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a ServiceDesigner, you will be joining the growing and exciting Digital Excellence community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical … in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a ServiceDesigner You Will Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the … end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. Champion user-centricity – with a set of tools and methods you can draw upon to embed design thinking/user-centricity Work on new ideas and work alongside More ❯
City Of Bristol, England, United Kingdom Hybrid / WFH Options
Healthia®
ServiceDesigner - Health Sector Salary: £40,000-£50,000 depending on experience Design services that improve lives. We're looking for a ServiceDesigner to join Healthia and work on digital services across healthcare projects. You'll contribute to designing services at scale and help influence how people access and experience health services. What You'll … Be Doing You'll work on service design projects from discovery to delivery within multidisciplinary teams, contributing to service blueprints that integrate with other services and supporting service managers and programme directors to develop design concepts. You'll analyse, synthesise and clearly communicate evidence, use research and data to develop design ideas, and map existing services via … work across team and profession boundaries. You'll create storyboards and blueprints, prototype ideas, and adapt designs to changing requirements. What We're Looking For You need 4+ years' service design experience, preferably in health, care or public sector, with proven experience working on service design projects. Strong agile design practices and multidisciplinary teamwork are essential. Previous healthcare More ❯
newport, wales, united kingdom Hybrid / WFH Options
Healthia®
ServiceDesigner - Health Sector Salary: £40,000-£50,000 depending on experience Design services that improve lives. We're looking for a ServiceDesigner to join Healthia and work on digital services across healthcare projects. You'll contribute to designing services at scale and help influence how people access and experience health services. What You'll … Be Doing You'll work on service design projects from discovery to delivery within multidisciplinary teams, contributing to service blueprints that integrate with other services and supporting service managers and programme directors to develop design concepts. You'll analyse, synthesise and clearly communicate evidence, use research and data to develop design ideas, and map existing services via … work across team and profession boundaries. You'll create storyboards and blueprints, prototype ideas, and adapt designs to changing requirements. What We're Looking For You need 4+ years' service design experience, preferably in health, care or public sector, with proven experience working on service design projects. Strong agile design practices and multidisciplinary teamwork are essential. Previous healthcare More ❯
bath, south west england, united kingdom Hybrid / WFH Options
Healthia®
ServiceDesigner - Health Sector Salary: £40,000-£50,000 depending on experience Design services that improve lives. We're looking for a ServiceDesigner to join Healthia and work on digital services across healthcare projects. You'll contribute to designing services at scale and help influence how people access and experience health services. What You'll … Be Doing You'll work on service design projects from discovery to delivery within multidisciplinary teams, contributing to service blueprints that integrate with other services and supporting service managers and programme directors to develop design concepts. You'll analyse, synthesise and clearly communicate evidence, use research and data to develop design ideas, and map existing services via … work across team and profession boundaries. You'll create storyboards and blueprints, prototype ideas, and adapt designs to changing requirements. What We're Looking For You need 4+ years' service design experience, preferably in health, care or public sector, with proven experience working on service design projects. Strong agile design practices and multidisciplinary teamwork are essential. Previous healthcare More ❯
bradley stoke, south west england, united kingdom Hybrid / WFH Options
Healthia®
ServiceDesigner - Health Sector Salary: £40,000-£50,000 depending on experience Design services that improve lives. We're looking for a ServiceDesigner to join Healthia and work on digital services across healthcare projects. You'll contribute to designing services at scale and help influence how people access and experience health services. What You'll … Be Doing You'll work on service design projects from discovery to delivery within multidisciplinary teams, contributing to service blueprints that integrate with other services and supporting service managers and programme directors to develop design concepts. You'll analyse, synthesise and clearly communicate evidence, use research and data to develop design ideas, and map existing services via … work across team and profession boundaries. You'll create storyboards and blueprints, prototype ideas, and adapt designs to changing requirements. What We're Looking For You need 4+ years' service design experience, preferably in health, care or public sector, with proven experience working on service design projects. Strong agile design practices and multidisciplinary teamwork are essential. Previous healthcare More ❯
South West London, London, United Kingdom Hybrid / WFH Options
Interact Consulting Limited
We've just had sign off from an arm within the UK Government who in recent engagements have been taking a service design led approach to help unpack problems and opportunities, which has led to the development and launch of new digital products and services. Following that recent success, they are now looking to hire a ServiceDesigner … architects, visual designers and developers. The team have a track record delivering Government digital standards. They have won a number of awards for the development of a new digital service for the public domain. Reasons this role could interest Opportunity to join an established team and help develop their service design practice and culture. Implementation. Not only will … these on day 1. You will be fully involved with senior stakeholders and civil servants and you will be trusted with as much responsibility as you ask for. New service development. The role is focused on helping solve problems, and then working with to conceive new solutions. What you will need A ServiceDesigner here must be More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
interAct Consulting Limited
We've just had sign off from an arm within the UK Government who in recent engagements have been taking a service design led approach to help unpack problems and opportunities, which has led to the development and launch of new digital products and services. Following that recent success, they are now looking to hire a ServiceDesigner … architects, visual designers and developers. The team have a track record delivering Government digital standards. They have won a number of awards for the development of a new digital service for the public domain. Reasons this role could interest Opportunity to join an established team and help develop their service design practice and culture. Implementation. Not only will … these on day 1. You will be fully involved with senior stakeholders and civil servants and you will be trusted with as much responsibility as you ask for. New service development. The role is focused on helping solve problems, and then working with to conceive new solutions. What you will need A ServiceDesigner here must be More ❯
Role: ServiceDesigner – Transforming the Future of Out-of-Home Delivery 📍 Location: London Hybrid – 4 days per week in the office 💷 Salary: £70,000-£90,000 DOE + fantastic benefits 🕓 Start: ASAP 💬 “What if you could help redesign how an entire nation interacts with parcels?” That’s the challenge on the table. Our client is building something big … a next-generation out-of-home delivery experience connecting lockers, shops, and collection points into one seamless network, and right at the heart of it is Service Design . We’re looking for a ServiceDesigner who can see the whole picture, not just digital journeys, but the real-world complexities where customers, technology, and operations all … You’ll be: 🗺️ Creating end-to-end journey maps that bridge customers and operational teams 🤝 Partnering with product managers and field teams to bring consistency across every touchpoint 📲 Designing service patterns that work across devices, networks, and real-world locations 🔧 Blending creativity with practicality making services that actually work for millions This is a priority role within a large More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Pulse Recruit
Role: ServiceDesigner – Transforming the Future of Out-of-Home Delivery 📍 Location: London Hybrid – 4 days per week in the office 💷 Salary: £70,000-£90,000 DOE + fantastic benefits 🕓 Start: ASAP 💬 “What if you could help redesign how an entire nation interacts with parcels?” That’s the challenge on the table. Our client is building something big … a next-generation out-of-home delivery experience connecting lockers, shops, and collection points into one seamless network, and right at the heart of it is Service Design . We’re looking for a ServiceDesigner who can see the whole picture, not just digital journeys, but the real-world complexities where customers, technology, and operations all … You’ll be: 🗺️ Creating end-to-end journey maps that bridge customers and operational teams 🤝 Partnering with product managers and field teams to bring consistency across every touchpoint 📲 Designing service patterns that work across devices, networks, and real-world locations 🔧 Blending creativity with practicality making services that actually work for millions This is a priority role within a large More ❯
london, south east england, united kingdom Hybrid / WFH Options
Pulse Recruit
Role: ServiceDesigner – Transforming the Future of Out-of-Home Delivery 📍 Location: London Hybrid – 4 days per week in the office 💷 Salary: £70,000-£90,000 DOE + fantastic benefits 🕓 Start: ASAP 💬 “What if you could help redesign how an entire nation interacts with parcels?” That’s the challenge on the table. Our client is building something big … a next-generation out-of-home delivery experience connecting lockers, shops, and collection points into one seamless network, and right at the heart of it is Service Design . We’re looking for a ServiceDesigner who can see the whole picture, not just digital journeys, but the real-world complexities where customers, technology, and operations all … You’ll be: 🗺️ Creating end-to-end journey maps that bridge customers and operational teams 🤝 Partnering with product managers and field teams to bring consistency across every touchpoint 📲 Designing service patterns that work across devices, networks, and real-world locations 🔧 Blending creativity with practicality making services that actually work for millions This is a priority role within a large More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Pulse Recruit
Role: ServiceDesigner – Transforming the Future of Out-of-Home Delivery 📍 Location: London Hybrid – 4 days per week in the office 💷 Salary: £70,000-£90,000 DOE + fantastic benefits 🕓 Start: ASAP 💬 “What if you could help redesign how an entire nation interacts with parcels?” That’s the challenge on the table. Our client is building something big … a next-generation out-of-home delivery experience connecting lockers, shops, and collection points into one seamless network, and right at the heart of it is Service Design . We’re looking for a ServiceDesigner who can see the whole picture, not just digital journeys, but the real-world complexities where customers, technology, and operations all … You’ll be: 🗺️ Creating end-to-end journey maps that bridge customers and operational teams 🤝 Partnering with product managers and field teams to bring consistency across every touchpoint 📲 Designing service patterns that work across devices, networks, and real-world locations 🔧 Blending creativity with practicality making services that actually work for millions This is a priority role within a large More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Pulse Recruit
Role: ServiceDesigner – Transforming the Future of Out-of-Home Delivery 📍 Location: London Hybrid – 4 days per week in the office 💷 Salary: £70,000-£90,000 DOE + fantastic benefits 🕓 Start: ASAP 💬 “What if you could help redesign how an entire nation interacts with parcels?” That’s the challenge on the table. Our client is building something big … a next-generation out-of-home delivery experience connecting lockers, shops, and collection points into one seamless network, and right at the heart of it is Service Design . We’re looking for a ServiceDesigner who can see the whole picture, not just digital journeys, but the real-world complexities where customers, technology, and operations all … You’ll be: 🗺️ Creating end-to-end journey maps that bridge customers and operational teams 🤝 Partnering with product managers and field teams to bring consistency across every touchpoint 📲 Designing service patterns that work across devices, networks, and real-world locations 🔧 Blending creativity with practicality making services that actually work for millions This is a priority role within a large More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
Pontoon
Job Title: ServiceDesigner Contract Length: 6 months Location: Leeds Wellington Place (Hybrid) Day Rate: £300- £600 (Inside IR35) About Client: A leading UK financial services institution with a strong focus on innovation and digital transformation. The company is committed to delivering excellent customer experiences through advanced technology and robust IT infrastructure. They prioritize resilience, security, and continuous … improvement in their IT operations, making them a top employer for technology professionals. We're looking for an experienced ServiceDesigner to help deliver seamless digital experiences and shape services that put customers first. What you'll do: Collaborate within agile teams to define priorities, outcomes, and scope. Shape initiatives using customer and market insight. Facilitate workshops and … stakeholder discussions. Conduct research and document current and future state services. Contribute to building a strong service design community. What we're looking for: Strong background in service design, design thinking, and user research . Skilled in journey mapping, prototyping, and stakeholder engagement . Confident working in agile environments . Excellent communication and collaboration skills. If this sounds More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
F5
ServiceDesigner (SC Eligible) Salary: £50-70K + BenefitsLocation: Manchester, London or Glasgow (hybrid - 1 day per week onsite) Join a leading digital transformation consultancy that blends strategy, creativity, and technology to deliver meaningful change. You'll be part of a passionate and collaborative community of experts designing inclusive, user-centred digital services that make a real … impact. What You'll Do Lead and contribute across the full service design process - from ideation and discovery through to prototyping, testing, and delivery. Champion user-centred and inclusive design practices, ensuring accessibility and usability are embedded throughout. Work collaboratively in agile, multidisciplinary teams alongside researchers, designers, product owners, and developers. Create service design artefacts such as user … journeys, blueprints, personas, and service concepts that communicate complex ideas clearly. Facilitate workshops, design sprints and co-creation sessions with clients and users to shape and refine service experiences. Identify opportunities for innovation and continuous improvement within existing services. Contribute to internal initiatives, thought leadership, and knowledge sharing across the design community. What You'll Bring Proven experience More ❯
ServiceDesigner (SC Eligible) Salary: £50-70K + Benefits Location: Manchester, London or Glasgow (hybrid - 1 day per week onsite) Join a leading digital transformation consultancy that blends strategy, creativity, and technology to deliver meaningful change. You'll be part of a passionate and collaborative community of experts designing inclusive, user-centred digital services that make a … real impact. What You'll Do Lead and contribute across the full service design process - from ideation and discovery through to prototyping, testing, and delivery. Champion user-centred and inclusive design practices, ensuring accessibility and usability are embedded throughout. Work collaboratively in agile, multidisciplinary teams alongside researchers, designers, product owners, and developers. Create service design artefacts such as … user journeys, blueprints, personas, and service concepts that communicate complex ideas clearly. Facilitate workshops, design sprints and co-creation sessions with clients and users to shape and refine service experiences. Identify opportunities for innovation and continuous improvement within existing services. Contribute to internal initiatives, thought leadership, and knowledge sharing across the design community. What You'll Bring Proven More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Amber Labs
and accelerating delivery. We work extensively within the UK public sector, supporting Central Government departments through digital transformation and user-centred design practices. Role Overview We are seeking a ServiceDesigner with active SC Clearance to join a multidisciplinary team on a Central Government engagement. In this role, you'll help map end-to-end services, uncover user … just at the interface level. This is a high-impact opportunity where your work will directly improve how citizens and civil servants interact with vital government services. Key Responsibilities Service Mapping: Understand and document complex service journeys, systems, and user touchpoints to inform redesign opportunities. User-Centred Design: Advocate for user needs through every phase of design and … embedding human-centred principles. Stakeholder Engagement: Facilitate workshops, playback sessions, and co-design activities with stakeholders from diverse backgrounds—including senior leaders. Prototyping & Iteration: Collaborate on developing and testing service prototypes, aligning business, technical, and user needs. Evidence-Based Delivery: Work closely with user researchers and analysts to ensure decisions are driven by qualitative and quantitative insights. Policy to More ❯
and accelerating delivery. We work extensively within the UK public sector, supporting Central Government departments through digital transformation and user-centred design practices. Role Overview We are seeking a ServiceDesigner with active SC Clearance to join a multidisciplinary team on a Central Government engagement. In this role, you'll help map end-to-end services, uncover user … just at the interface level. This is a high-impact opportunity where your work will directly improve how citizens and civil servants interact with vital government services. Key Responsibilities Service Mapping: Understand and document complex service journeys, systems, and user touchpoints to inform redesign opportunities. User-Centred Design: Advocate for user needs through every phase of design and … embedding human-centred principles. Stakeholder Engagement: Facilitate workshops, playback sessions, and co-design activities with stakeholders from diverse backgrounds—including senior leaders. Prototyping & Iteration: Collaborate on developing and testing service prototypes, aligning business, technical, and user needs. Evidence-Based Delivery: Work closely with user researchers and analysts to ensure decisions are driven by qualitative and quantitative insights. Policy to More ❯
Newbury, Berkshire, South East, United Kingdom Hybrid / WFH Options
iDPP
ServiceDesigner Digital Transformation B2B Portal A global Telecoms client is undertaking a major transformation of a long-standing B2B customer portal. This role will focus on the transformation of this legacy system to meet the needs and demands of todays customers. Youll not only identify opportunities for improvement but also make actionable recommendations and see them through … to delivery. Key Responsibilities: Leading on service design and business analysis activities for the B2B customer portal transformation Reviewing legacy processes and proposing innovative, practical improvements Acting as a trusted advisor to stakeholders, guiding them on what to do and how to approach this type of digital/software transformation Collaborating across business and technical teams to ensure solutions … meet both customer and business needs Driving continuous improvement to deliver a seamless and modern customer experience What were looking for Strong Business Analysis background , with progression into Service Design Experience in digital/software transformation within Telecoms Previous experience with a major telco is highly desirable Proven ability to influence, manage, and engage stakeholders at all levels Excellent More ❯