26 to 27 of 27 Remote Service Designer Jobs

Service Designer Digital Transformation B2B Portal A global Telecoms client is undertaking a major transformation of a long-standing B2B customer portal. This role will focus on the transformation of this legacy system to meet the needs and demands of todays customers. Youll not only identify opportunities for improvement but also make actionable recommendations and see them through … to delivery. Key Responsibilities: Leading on service design and business analysis activities for the B2B customer portal transformation Reviewing legacy processes and proposing innovative, practical improvements Acting as a trusted advisor to stakeholders, guiding them on what to do and how to approach this type of digital/software transformation Collaborating across business and technical teams to ensure solutions … meet both customer and business needs Driving continuous improvement to deliver a seamless and modern customer experience What were looking for Strong Business Analysis background , with progression into Service Design Experience in digital/software transformation within Telecoms Previous experience with a major telco is highly desirable Proven ability to influence, manage, and engage stakeholders at all levels Excellent More ❯

in unique ways. This diversity engenders a richer, more creative environment – one in which our people, clients and end-users can all benefit. Requirements We're looking for a Service Designer to join our multidisciplinary team designing and delivering innovative digital products and services for our Government and Private Sector clients. You'll be a great listener and … visual, content and information architecture design. You're able to understand, facilitate and communicate a vision of change from both business and user perspectives. You're experienced in mapping service experiences and defining changes to meet user and business needs. You're experienced at rapid prototyping to test, iterate and validate solution designs. You're able to produce concise … methodologies. You advocate for and ensure high standards of usability, accessibility and inclusivity for products and services. You have a detailed understanding and experience of working to the Government Service Standard. (essential) Research and analysis You know how to map and engage with different stakeholder groups. You're able to carry out user research across internal and external user More ❯