Service Desk Coordinator
Dartford, Kent, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Nigel Frank International
Service Desk Coordinator Job Description I am actively seeking an enthusiastic service desk coordinator for a brilliant new role based in Kent. My client is a multi-national manufacturing and distribution firm, with a fantastic company culture, and exciting growth plans. The purpose of … for users regarding IT support - triaging support issues, managing support ticket prioritisation and coordinating resources effectively. If you have prior experience in helpdesk/service desk coordination & administration, and looking for an expansive company to be a part of, this could be a great role for you. Responsibilities … ticket appropriately User/IT administration tasks (eg. new starter set up, hardware coordination, KPI reports) Routine application checks to ensure smooth running of service Analysing recurring issues and openings for training/assist trainer with roll out Ensuring all relevant reporting systems are kept up to date/ more »
Employment Type: Permanent
Salary: £30000 - £35000/annum
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