Job DescriptionService DeskEngineer - £28 – 31K – Sheffield An established client of ours in the Technology sector are looking for a 1st/2nd line ServiceDeskEngineer to join their internal IT department, on a permanent basis. The successful candidate will provide IT support to … on a significant programme of IT improvements for the business..Key Responsibilities:technical support and resolution for all incidents reported across the group.all incidents and service requests are resolved within the timescales defined in the SLA.service desk communications and notifications for service outages to IT users, liaising with … experience of Windows Server 2008 upwards, Exchange 13/Office365, Active Directory, VMWare/Hyper-V, Laptop/desktop installation.to alerts notified to the ServiceDesk from monitoring tools, ensuring these are assigned to and resolved by the correct support teams or vendors.any issues or concerns within the more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Senitor Associates Limited
ServiceDeskEngineer - £28 - 31K - Sheffield An established client of ours in the Technology sector are looking for a 1st/2nd line ServiceDeskEngineer to join their internal IT department, on a permanent basis. The successful candidate will provide IT support to … of IT improvements for the business.. Key Responsibilities: Provide technical support and resolution for all incidents reported across the group. Ensure all incidents and service requests are resolved within the timescales defined in the SLA. Provide servicedesk communications and notifications for service outages to IT … Windows Server 2008 upwards, Exchange 13/Office365, Active Directory, VMWare/Hyper-V, Laptop/desktop installation. Respond to alerts notified to the ServiceDesk from monitoring tools, ensuring these are assigned to and resolved by the correct support teams or vendors. Escalate any issues or concerns more »
S20, Beighton, Sheffield, South Yorkshire, United Kingdom
Kathryn Hanks Recruitment Ltd
JOB: ServiceDeskEngineer LOCATION: Mosborough/Halfway STATUS: Permanent SALARY: up to £28k dependent upon experience A FULL UK DRIVING LICENCE IS ESSENTIAL FOR THIS ROLE Overview This is an exciting position in a rapidly growing company where you will play a pivotal role in supporting … with the skills needed to progress. Key Responsibilities Provide technical support and resolution for all incidents reported across the group. Ensure all incidents and service requests are resolved within the timescales defined in the SLA. Provide servicedesk communications and notifications for service outages to IT … users, liaising with suppliers and colleagues Respond to alerts notified to the ServiceDesk from monitoring tools, ensuring these are assigned to and resolved by the correct support teams or vendors Escalate any issues or concerns within the company IT service Carry out daily IT support and more »
My client is a Yorkshire-bred Managed Service Provider who has been successfully supporting small-to-medium local businesses for over 30 years. They rank highly with customer satisfaction and staff satisfaction. They have a plethora of development opportunities for their staff ranging from paid-for certified qualifications and … on-the-job training. Due to a huge winning streak of gaining new clients, they're looking to expand their 1st Line ServiceDesk team. Read below to find out more: 1st Line ServiceDeskEngineer Edinburgh/Onsite £20,000 - £26,000 Day-to … Day: Supporting the ServiceDesk in a 1st Line capacity Collaborating with your team and the escalation team to find a resolution for your clients Supporting their growing base of small-to-medium clients Ensuring infrastructure and critical services are running smoothly. Being the first point of contact more »
Employment Type: Permanent
Salary: £20000 - £26000/annum 30 days holiday, pension, discount