We are working with a Technical Managed Service Provider, who are on the lookout for multiple ServiceDesk Engineers to joint their team. The company encourages progression within and create a personal roadmap upon joining to ensure it's clear what you need to do to progress. … ONLY apply if you can commute to Portishead on a regular basis Alongside a salary up to £38,000. Your role will involve, The ServiceDeskEngineer's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes actively resolving … escalated end-user help requests within established SLAs and supporting Level ServiceDesk Technicians with training, guidance and escalations. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop more »
We are working with a Technical Managed Service Provider, who are on the lookout for multiple ServiceDesk Engineers to joint their team. The company encourages progression within and create a personal roadmap upon joining to ensure it's clear what you need to do to progress. … ONLY apply if you can commute to Portishead on a regular basis Alongside a salary up to £38,000. Your role will involve, The ServiceDeskEngineer's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes actively resolving … escalated end-user help requests within established SLAs and supporting Level ServiceDesk Technicians with training, guidance and escalations. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop more »
Whitchurch, Bath and North East Somerset, Somerset, United Kingdom
Moon Executive Search
Opportunity for an experienced 2nd Line ServiceDeskEngineer for a leading Bristol based IT Managed Service Provider. Providing 2nd line support direct from clients, as well as escalations from the 1st line teams, via phone and email through ticketing systems. Must have strong customer servicemore »
