Service Desk Analyst
Liverpool, Merseyside, North West, United Kingdom
Liberty
Liberty has an exciting opportunity for a Service Desk Analyst to join our team, based in Knowsley. You will be working on a full-time, permanent basis, working 40 hours per week and in return, you will receive a competitive salary between £26,000 to £28,000 (DOE … commitment to value for money services that make a positive difference to people and the communities in which we work. Key responsibilities for this Service Desk Analyst will include: Provide operational support, over the phone and face to face for the IT Service Desk Ensure all … incidents are recorded on the Service Desk Management Tool and are resolved Ensure all incidents and service requests are identified, categorised, prioritised, diagnosed and managed effectively Take ownership of incidents and service requests through to resolution Ensure all incidents and service requests which can more »
Employment Type: Permanent
Salary: £28,000
Posted: