Crow, Hampshire, United Kingdom Hybrid / WFH Options
Trusted Technology Partnership
ServiceDeskSupervisor Location : Ringwood, Hampshire Salary : £26k - £28k DOE + Benefits + Company Profit Share Hours : 37.5 hours per week The Role We are looking for a ServiceDeskSupervisor to help us deliver outstanding service to our customers. You will: Manage the incident and request lifecycle Assist with operational ServiceDesk cover during busy periods Identifying and reporting escalations and major incidents Monitoring and reporting of servicedesk activity Feeding in new and innovative ideas Skills & Experience To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service environment. You … a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Ongoing training More ❯
Ringwood, Hampshire, South East, United Kingdom Hybrid / WFH Options
Trusted Technology Partnership
ServiceDeskSupervisor Location : Ringwood, Hampshire Salary : £26k - £28k DOE + Benefits + Company Profit Share Hours : 37.5 hours per week The Role We are looking for a ServiceDeskSupervisor to help us deliver outstanding service to our customers. You will: Manage the incident and request lifecycle Assist with operational ServiceDesk cover during busy periods Identifying and reporting escalations and major incidents Monitoring and reporting of servicedesk activity Feeding in new and innovative ideas Skills & Experience To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service environment. You … a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Ongoing training More ❯
ServiceDeskSupervisor Location : Ringwood, Hampshire Salary : £26k - £28k DOE + Benefits + Company Profit Share Hours : 37.5 hours per week The Role We are looking for a ServiceDeskSupervisor to help us deliver outstanding service to our customers. You will: Manage the incident and request lifecycle Assist with operational ServiceDesk cover during busy periods Identifying and reporting escalations and major incidents Monitoring and reporting of servicedesk activity Feeding in new and innovative ideas Skills & Experience To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service environment. You … a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Ongoing training More ❯
Barton Stacey, England, United Kingdom Hybrid / WFH Options
Get Staffed Online Recruitment Limited
ServiceDeskSupervisor Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered. Location : Ringwood, Hampshire Salary : £26k - £28k DOE + Benefits + Company Profit Share Hours : 37.5 hours per week The Role Our client is looking for a ServiceDeskSupervisor to help … them deliver outstanding service to their customers. You will: Manage the incident and request lifecycle Assist with operational ServiceDesk cover during busy periods Identifying and reporting escalations and major incidents Monitoring and reporting of servicedesk activity Feeding in new and innovative ideas Skills & Experience To succeed in this role, you will need knowledge … of utilising ITIL v3/v4 best practice as well as experience within an IT customer service environment. You will also demonstrate: Accountability and responsibility for your workload Helpful and approachable attitude Excellent time management skills You will have at least 12 months’ experience in a similar role This role is subject to a clear standard DBS check being More ❯
ServiceDeskSupervisor Location : Ringwood, Hampshire Salary : £26k - £28k DOE + Benefits + Company Profit Share Hours : 37.5 hours per week The Role We are looking for a ServiceDeskSupervisor to help us deliver outstanding service to our customers. You will: Manage the incident and request lifecycle Assist with operational ServiceDesk cover during busy periods Identifying and reporting escalations and click apply for full job details More ❯
Lutterworth, Leicestershire, East Midlands, United Kingdom
Searchability (UK) Ltd
ServiceDeskSupervisor This is a great opportunity to lead, learn and progress within a global company. A starting salary of £32,000 p/a but with the potential to grow that significantly in performance reviews, alongside the ability to learn new skills and technology on the job. You'll be based onsite in Lutterworth, a … servicing the needs of one of those clients, with a user base of 40,000 people. The client is a company who prides themselves on their level of customer service and offering an effective and efficient level of support across the board. You will be joining the team to further that offering. What will you be doing? You will … be working alongside 2 other ServiceDesk Supervisors to lead and coordinate 3 of the departments, this will involve 18 individuals who are responsible for handling incoming calls, email and escalations. This will involve one to ones, performance reviews, stakeholder management, dealing with technical and non-technical people as well as being hands on when needed. Previous experience More ❯