2 Service Management Jobs in East London

successful delivery of multiple workstreams including vendors that will see the successful deployment of a comprehensive IDAM capability requiring strategic leadership, managing resources, financial management & following established governance, whilst ensuring the efficient and effective execution of this programme.Experienced professional with full programme lifecycle management of large transformational change … involves a significant amount of stakeholder engagement; both at central and local site level, planning and execution, controls applied for planning, issue and risk management, as well as reporting on a day-to-day and key milestone/deliverable basis. It is also critical a quality-based handover to … any Business-As-Usual delivery/Operation teams is done for ongoing service excellence. The role is part of a fast-moving high profile and pressured environment and is only for the experienced and not faint-hearted.Key ResponsibilitiesAssure end state objectives/scope is clear with respective resourcing and more »

BBS Recruitment is currently recruiting for an experienced IT Service Management Lead in a temporary position for our client in Havering. Responsible for the provision of an excellent user centred service that supports users to get full value from the digital tools and equipment available to them … helping users find the simplest, safest way of achieving their goals. Responsibility for problem management including the diagnosis and resolution of service problems, ensuring that account is taken of agreed levels of service. Work with all stakeholders to develop and enhance relationships and assess feedback to highlight issues more »