1 to 4 of 4 Service Management Jobs in Somerset with Remote Work Options

journey to change the lives of children, their families and teachers by creating a first of its kind, end-to-end school experience and management platform. Education Horizons is an amazing place to work. It’s a great size – big enough to have serious resources to invest, but small … writing, reviewing, and updating knowledge base articles. Maintains clear, comprehensive, and timely internal and customer-facing case notes. Responsible for daily operations of phone service for our clients, including answering inbound calls via the support line Working within the Education Horizons Information Security Management System and policies Live … overall support delivered to clients. Provides support and guidance to Support Analysts to ensure efficient resolution of cases. Skills Experience of the following: Learning management systems School management systems Intermediate to Advanced SQL knowledge Experience of working in a B2B SaaS support environment A strongly customer-service more »

Job summary Do you have a background in customer service with a desire to work in IT? If so, our busy NHS IT Service Desk at Somerset NHS Foundation Trust would like you to apply to join us as an IT Support Assistant. The role involves providing IT … well as user account creation. This role involves a lot of troubleshooting and problem solving as well as some general administrative tasks. The IT Service Desk team are an experienced group of people so there is a great deal of knowledge that can be shared. The team work together … and support each other by sharing knowledge and asking questions whenever they need to. Main duties of the job The IT Service Desk is the first point of contact for IT issues for staff working at Somerset NHS Foundation Trust. Therefore, it is important to have good communication skills more »

of our client, we are seeking to recruit a System Safety Engineer on an initial 6-month contract. You will undertake development and in-service System Safety activities in support of the UK MOD customer and the UK & US-based suppliers of weapon system AMS. Role: System Safety Engineer … systems. Previous industry Safety Engineering experience in the Military Air environment. This should include application of Def Stan 00-056. Experience developing Safety Management Systems and in-service management of Safety Cases, and Hazard Logs. Experience with the use of common safety tools, such as CASSANDRA … Environment. Experience of identifying and applying appropriate safety legislation and regulations. The candidate should possess strong communication skills, technical proficiency, and skills with project management concepts/tools. The role will have significant UK MOD customer, supplier and wider company interface and therefore a person who is diplomatic whilst more »

technology developments and research emerging cyber threats. - Plan and test disaster recovery, business continuity, and create contingency plans. - Monitor systems logs, identity and access management, API security, and software libraries. - Maintain security systems, conduct security training, and utilize advanced analytic tools. - Conduct phishing simulations, internal audits, and investigate security … etc. - Managing Compliance, Quality, and Risk:- Implement internal and external audit requirements and maintain accurate process maps. - Ensure compliance with ISO27001, Cyber Essentials Plus, Service Management, and internal governance. Other Responsibilities: - Adhere to Financial Conduct Authority Individual Conduct Rules. Experience and Qualifications: - At Least 5 years experience in more »