ICT Support Apprentice
West Midlands Police, Lloyd House, 2 Colmore Circus Queensway, Birmingham, England
West Midlands Police
responsible for the force’s adoption and use of information and digital technology. The IT Support Apprentice offers an opportunity to be exposed to Service Management Service Operations – primarily on the IT&D Service Desk and in field support. Role Responsible for investigating and resolving incidents … requests are handled according to agreed procedures, making judgments on the best approach to handle an issue in the most expedient way so that service delivery meets agreed service levels and customers are operational as quickly as possible Monitor the progress of Incidents and Requests that have been … customer requirements and to ensure health and safety, site, IT security and quality standards are met Promote the proper use of Asset and stock management as a whole Monitoring Health and Safety issues and raise issues where appropriate Promote the forces diversity agenda and be its champion within the more »
Employment Type: Advanced Apprenticeship
Salary: £24,000.00
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