151 to 175 of 199 Service Manager Jobs

Job Role: Technical Services Manager Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below. Salary: Up to £80,000 + Benefits Location: Henfield or Eastleigh or Maidstone Exciting opportunity for a Technical Services Manager more »

IT Service Manager - Digital and Technology (Local Authority) Location: BS1 6AL, Hybrid (2 days office-based) Start Date: ASAP Contract Duration: 3+ months Working Hours: Monday - Friday, 08:30am - 05:00pm, 37 hours per week Pay Rate: £500 - £550 per day (PAYE) About the Role: We are … seeking an experienced IT Service Manager to join a Local Authority based in Bristol. Reporting to the Head of Digital, Data and Operations, you will ensure that the digital and technology services meet business needs and agreed service levels. As the client-side lead for the … Authority's main ICT contract and other digital and technology service providers, you will ensure that all staff have the right technology and services to perform their roles effectively. Key Responsibilities: Oversee and manage digital and technology services to meet business requirements. Serve as the client-side lead for more »

Are you a dynamic and experienced leader looking for a new challenge in the property maintenance sector? We are currently seeking a talented Repairs Service Manager to join us and lead our internal repairs team, delivering exceptional works to our customers' homes in the Cheltenham and Gloucester … region. If you have a proven track record in property maintenance management, excellent leadership skills, and a commitment to delivering outstanding customer service, we want to hear from you. Join us in ensuring the safety, satisfaction, and well-being of our customers while driving operational excellence in property repairs. … services in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers more »

Job Title: Service Desk Manager Location: Northwich Salary: up to £40,000 Our client, an award winning Managed Service Provider based in the heart of Cheshire are expanding their growing team and are on the lookout to employ a Service Desk Manager who … consideration! Key words: IT Manager, IT Team Leader, Technical Manager, Team Lead, Technology Manager, Helpdesk Manager, Service Desk Manager In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. more »

Job Role: Technical Services Manager Salary: Up to £80,000 + Benefits Location: Henfield or Eastleigh or Maidstone Exciting opportunity for a Technical Services Manager! Job role and responsibilities: Plan and manage team to deliver a diverse workload of complex and potentially high value bids and more »

AVEVA PI Support Manager/Service Delivery Manager Location - Aberdeen (Hybrid) Do you have OSI PI or AVEVA PI expierence? Do you want to develop your career working with real time date for a market leading system integrator? Who is the client? Our client develops … innovative, intelligent solutions. The client's solutions enable connectivity, collaboration and real-time data intelligence. About the job We are looking for an experienced Service Delivery Manager to join our client's team in Aberdeen. You will be responsible for leading a team of engineers whilst ensuring … Excel, PowerPoint, Visio Good knowledge of Project Planning Tools - e.g. MS Project Previous experience as a Snr Support Engineer, Programme Manager or Service Delivery Manager Previous experience working within Systems Integration Demonstrable experience of successfully leading a Team Skills and Abilities Excellent analytical skills Excellent more »

summary Are you passionate about leveraging technology to make a difference in the fight against cancer? Join our NHS cancer software company as a Service Delivery Manager. We are dedicated to transforming cancer care through cutting-edge software solutions that empower healthcare professionals and improve patient outcomes. As a … Service Delivery Manager, you will play a pivotal role in ensuring our customers across England receive exceptional service and support. You will manage the delivery of our software solutions, oversee implementation projects, and ensure timely resolution of issues. Your ability to build strong client relationships and … process in accord with NHS Clinical Safety Standard (DCB0129) and the SCR Clinical Safety plan Manage the product bug fix requirements post release Undertake service improvements post release across the team Manage and develop the Customer Support and Test Team, leading the strategic development of services and staff development more »

skills and are interested in a role that can make a real difference? Then this could be the perfect opportunity for you! The Senior Service Delivery Manager (SSDM) is responsible for the successful day to day management of allocated services and will support the Head of H … CS. The holder of this post will provide direction and leadership to the H&CS management team, understanding the strategic view of the service and working closely with other teams and departments such as Customer Operations, Digital Services Commercial Services and Technology Solutions to ensure all services work towards … and the schemes within H&CS are effectively delivered. The post holder will be proactive and is required to drive continuous improvements in the service, embedding themselves fully in the transformation work for H&CS, utilising specialist knowledge and data analytics to drive the schemes forward, considering political and more »

Service Desk Manager We seek a Service Desk Manager to lead a 24/7 service desk team, ensuring efficient handling of service requests and incidents while maintaining high customer satisfaction and meeting SLAs. Key Responsibilities: Lead the 24/7 service desk team, managing incidents, requests, and problem resolution. Ensure service levels and response times are met. Report on performance using KPIs and metrics. Develop and implement service desk policies and procedures. Optimise the use of ServiceNow. Manage team goals, provide feedback, and support development. Maintain records and … create a knowledge base. Drive continuous service improvement. Manage major incidents with the service delivery team. Handle escalated queries and concerns. Update service desk documentation. Identify and implement process improvements. Ensure IT security and compliance standards. Facilitate team communication and collaboration. Assist in hiring and onboarding new more »

Service Desk Team Manager We seek a proactive Service Desk Team Manager to oversee service desk operations outside standard business hours. This position involves supervising a team of service desk analysts, ensuring excellent customer service, and adhering to SLAs. The manager will be the primary escalation point for complex issues and provide team leadership. Primary Responsibilities: Supervise the out-of-hours service desk team. Organize staff schedules and manage leave requests. Conduct regular performance assessments and provide constructive feedback. Ensure the service desk meets operational efficiency and … team members. Manage the incident response process during out-of-hours. Work with other departments to resolve major incidents. Identify and implement improvements to service desk processes. Maintain and update service desk documentation. Utilise metrics and KPIs to drive continuous improvement. Report service desk performance and strategies more »

lead role in technical services delivery to customers on a large office block. You will work in close collaboration with the Senior Project Manager to maintain a local interface to Group Products and Performance so excellent communication and a one team ethos is essential. You will be the … of escalation for Technical Services across this large site. Ensuring a high level of client satisfaction, supporting on account leadership in the management of service delivery and where required driving local initiatives as well as ensuring consistency in processes, systems and reporting Ensuring the efficient and consistent operation of … Management Source, transfer and implement best practices to the Account from both Group products and performance. Contract Management Ensure the adherence to the Master Service Agreement and all Technical Services deliverables Be responsible for the achievement of the critical/key performance indicators and service levels agreements and more »

their diagnostic investigations and those under surveillance requiring planned investigations, to ensure faster diagnosis and efficient pathways. The post holder aims to support the Service Manager with the day-to-day operational management, ensuring that from a non-clinical perspective the speciality is running effectively and efficiently. … The post holder must be adaptable and willing to work flexibly as the service progresses, and the development of the role will be led by the needs of the patient and service. Additionally, the post holder will support the operational management of the Covid Medical Day Unit (CMDU). … The post holder will work under the indirect supervision of the Lead Specialist Nurse, direct supervision of the Service Manager, and will be part of a wider management team within the Specialist Medicine directorate. The post holder will be required to work across a range of IT more »

Senior Service Manager Senior Service Manager/Customer Experience Manager required by a leading Cloud Technology company based in Glasgow. The company are continuing to expand globally and require a Senior Service Manager to support their UK customer base … in the office and 2 days from home. Essential experience: Bachelors degree in a relevant subject Experience in a similar customer facing role within Service, Delivery, or Client relationship management, preferably 5+ years Software Development lifecycle experience Cloud platforms Ability to manage and motivate others Any experience in the … following would be advantageous: Project management/delivery within the IT or Telecoms sector Service Review meetings with customers/providers Security clearance This is an exciting opportunity to join a rapidly expanding company with offices worldwide. If you are looking for a role of this nature, please contact more »

We are looking for a Service Transition Manager for one of our public sector clients. Rate: up to £550 per day Duration: 9 Months Inside IR35 Location: Hybrid, London, mostly remote As a Service Transition Manager you will have: User focus - Understands users and … approaches or services to meet these needs and engage in meaningful interactions and relationships with users. Puts users first and can manage competing priorities. Service management framework knowledge - Has an in-depth understanding of Service Management Framework principles and processes and the ability to apply the technical knowledge … in project or programme activities. Service focus - Maintains focus on the whole life of service delivery - designs, develops, delivers and operates. Ensures that a set of IT products, suppliers and vendors come together to deliver an IT service. Problem management - Understands and identifies problems, analysing and helping to more »

Support and Customer Service Manager – £30,000-£35,000– Fairford Leys, Aylesbury The Role Do you possess a minimum of 3 years' experience in a customer support or service management role? Are you a strong leader with the ability to analyse data and metrics, along with … exciting opportunity for you. We are a Sage Software specialist for schools and businesses, looking to appoint an experienced and analytical Support and Customer Service Manager to our growing team. You will oversee our customer support operations, managing a team of support specialists, ensuring customer satisfaction and … improving service processes. This role requires a blend of leadership and exceptional customer service skills. If you're a motivated and experienced customer service professional who thrives in a supportive environment, we encourage you to apply! Key Responsibilities: Lead and manage the customer support team including performance more »

Service Commercial Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Service Commercial Manager Hours: Monday to Friday 8am … and Knighton What we offer Up to 27 days holiday (plus bank holidays) depending on length of service. 2 x basic salary death in service payment, payable to your nominated recipient Health care cash plan that covers some costs towards dental treatment, NHS prescriptions, Annual health checks etc Benefits … Employee Assistance Programme Ongoing training and Career Opportunities Cycle to work scheme Refer a friend bonus £500 per person terms apply Boot Allowance Long Service Award 10, 20 and 30 years Life Event Day Getting Married, moving house or graduating About the Role Working in a friendly fast-paced more »

Service Transition Lead 8 Months Location: Birmingham or London. Expectation is two days on-site working per week £587.12 per day (Inside IR35) On the job details - The objective of this role is to support a programme of works to move shadow IT (all digital, data, and technology) across … the successful candidate will require excellent stakeholder management skills, as well as influencing, negotiation and diplomacy. Experience/Skills/Qualifications Extensive experience of Service Transition - essential Project Management - essential Experience in undertaking or leading an Mergers & Acquisition (M&A) in the context of IT Services Experience in shaping … IT services Experience in managing the financial carve out and driving value to minimise stranding costs/technical debt Experience in developing integration strategies, service offerings and service onboarding A deep understanding of digital, data technology solutions in corporate/IT services An awareness of how to define more »

sector would be preferable and candidates who have worked with SAAS or on-demand software businesses would be ideal. Your new role As a Service Support Manager at this fast growing organisation, you will play a pivotal role in our multi-vendor support model. Your focus will … extend beyond the successful delivery of support outcomes. You will strive to elevate support across the organisation, from the Service Desk to our Dev Teams and Product Owners, ensuring exceptional service for our customers and surpassing our support targets. Your work will adhere to industry standards such as … similar role, ideally within an ISO 20000 accredited organisation. In-depth knowledge of cloud computing on the Azure platform. Experience working within a SIAM Service Model. ITIL V3 and/or ITIL V4 qualifications. Strong project management skills, with the ability to lead cross-functional teams. Excellent communication and more »

Alarm Experience need (Security systems knowledge a bonus) Based East Midlands or West Midlands Experience auditing engineers H&S, PPE, Vehicle, Tec, Paperwork ROLE - Service Engineering Compliance Engineer/Service Manager --- could be Auditor/Manager/Engineer To ensure compliance by Auditing Fire … Alarm and Security Service Engineers across England Inspect Ladders, tools and equipment Where possible meet then ensure training given or set up fo them Deal with other Service Managers and feedback any needs Calibrate test equipment and meters Organise diary to meet Engineers twice yearly Use MS Office … Gold standards (if have too) CONTACT US - if you have ensured Fire alarm Engineer or fire & security engineer quality, training and compliance as a Service Manager or similar. If Based in Midlands or similar in UK (so commutable to North and South England), do apply if you more »

Job summary We are looking for a confident Service Manager with a passion for delivering outstanding care. You'll be working 40 hours a week, making a positive difference to the lives of the people in our care at Cygnet Staffordshire Supported Living. Main duties of the … highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation. Job description Job responsibilities We are looking for a passionate, focused and experienced Registered Manager to join … Managers are responsible for providing strong and effective leadership to the onsite team in order to ensure the integrity of all functions within the service, to include; Clinical, Finance, HR, Recruitment and Support Services. You will be responsible for the overall day to day running and strategic direction of more »

IT Service Transition Manager £43,524 - £52,565 (with an attractive employers’ pension contribution to the civil service pension scheme) plus an additional £4,052 London Weighting Allowance (if applicable) Location: Bootle/Cheltenham/London with flexible working options The challenge The Office for Nuclear … transport of radioactive materials. It’s a fast-moving world and you’ll be joining at an exciting and critical time. As our IT Service Transition Manager, you’ll make technological transformation happen across ONR. The IT Manager role From AI chatbots to automation, ONR … the heart of the action. We’re introducing new and updated services and off-boarding legacy tech to deliver our 2025 strategy. As IT Service Transition Manager, you’ll make sure all services move smoothly in (or out) of use, whether it’s Cloud-related tech or more »

in the heart of Dublin 2 that has been around for decades. A new position has been created in the team to improve their service delivery capabilities within the group. As a pivotal member of their IT department, the Service Delivery Manager will collaborate closely with … the Head of IT to ensure seamless IT support and service delivery, effectively meeting the needs of their customers. Key Responsibilities: Service Management: Enhance service levels through innovative Helpdesk strategies. Implement and refine service processes to maintain high performance. Manage End User device fleet to align … with business requirements. Develop and implement methodologies for exceptional service delivery. Anticipate future demands and enhance service delivery performance. Analyze processes for optimization, both internally and externally. Oversee projects and on-site AV facilities to ensure successful delivery. Create and implement end-user training programs for key applications. more »

in their roles and we want to make coming to work fun! Summary of the Role We are now looking for a Client Services Manager on a 12 month Fixed Term basis to join our Managed Solutions division (our RPO/MSP arm). Working collaboratively with the … meetings, and client meetings as required. Key Responsibilities Coach and mentor your team to develop their skills and maximise their potential Personally manage the service deliverables identified in the contract and be innovative; continually adding value to the service delivery To present Rullion and our full capabilities to … skills with the ability to maintain strong relationships with key stakeholders Strong financial/numerical acumen Ability to demonstrate examples of continuous improvement and service evolution Benefits @ Rullion At Rullion, we offer a comprehensive benefits package that includes remote and flexible working options, generous annual leave with additional reload more »

Job summary Planned Interview Date:15/07/2024 We are looking for a Service Manager to join the Trust's Occupational Health Team for a period of 9-12 months to provide maternity leave cover. Our Trust has a strong commitment to the Health and … Wellbeing of our employees and, as a Service Manager you will be joining a supportive team that will be at the centre of improving the lives of our staff. Excellent communication and team working skills together with a strong commitment to improvement and service development are … with an ability to challenge old ways of thinking and the ambition to continuously improve the service. We are committed to delivering the best service for LTHT staff and that means that there are exciting opportunities for individuals who are seeking the opportunity to work in new and innovative more »

our organisation. We are looking for a strong leader who can drive innovation and is a highly motivated passionate individual who thrives on delivering service excellence. We are keen to have someone join our team who enjoys the fast pace of the digital world and understands public sector service … leadership and Digital technologies and can bring fresh and exciting ideas, together with a can-do attitude and a proven track record of leading Service Delivery Operations within the IT support service; we want to hear from you. The Health Informatics Service is a well-established, innovative … by our dedicated team of health informatics experts who share the sector's passion and values for providing the best possible care, insight and service for patients and customers. Main duties of the job The post will be responsible for the full management duties and the day-to-day more »