1 Service Operations Engineer Jobs

partnerships with peers, stakeholders, customers, vendors and suppliers Excellent communication skills, both oral and written Strong planning, prioritization and organizational skills DESCRIPTION The AV Service Operations team, as part of the Infrastructure Operations organization, is responsible for the entire fleet of AV/VC devices across corporate … spaces worldwide. Tier 2 Support Engineers will monitor service dashboards and respond to incoming alerts as needed, by either resolving issues remotely when possible or by dispatching on premise teams to investigate, troubleshoot and resolve. They will assist Tier 1 engineers with cases that require a deep technical understanding … and resolutions. They are passionate about providing the best experience to their customers, excited by the opportunity to meaningfully impact the direction of the service they provide and motivated by their teams successes. Theyre innovative, adapting quickly to new processes and procedures, and can prioritize their work independently in more »