2 of 2 Service Performance Analyst Jobs

Our client, a leading company in the retail industry, is currently seeking a ServiceNow Performance Analyst to join their team on a contract basis. This role focuses on enhancing IT service management within the organisation. Key Responsibilities: Utilising ServiceNow for performance analysis and reporting Creating detailed reports to support performance improvement initiatives Liaising with internal … stakeholders to gather requirements and provide insights Monitoring and analysing service performance metrics to identify areas for improvement Providing actionable recommendations to optimise IT service management processes Collaborating with IT teams to implement performance enhancements Job Requirements: Experience in IT service management using ServiceNow Strong analytical skills and ability to create comprehensive reports Effective communication … and stakeholder management abilities Understanding of performance metrics and improvement strategies Ability to work independently and as part of a team Sound problem-solving skills and attention to detail Benefits: Opportunity to work with a leading retailer Engaging contract position with potential for professional growth Exposure to a dynamic and fast-paced work environment Collaborative team culture with supportive More ❯

Who we are looking for State Street Alpha Data Service (ADS) is the data as a service provider that is the back bone of the Alpha front to back strategy. Combining both technology and service provision to deliver significant data management value to our clients. We're looking for a candidate to lead our ADS, Analytics team. … you will be joining is part of a global, cross divisional group supporting State Street AlphaSM. State Street AlphaSM redefines the common definition of "alpha" to mean powering better performance and outcomes at every point on the investment lifecycle and is the first open platform from a single provider that connects the front, middle and back office. It harmonizes … What you will be responsible for As the ADS Data Support Team Lead we are looking for the following: Strategic Intent - Primary goal is to develop and commercialize a service model for Performance Ready Data which is interoperable with 3rd party risk vendors, 3rd party OMS providers, 3rd party IBOR providers, and the Alpha Platform Develop and implement More ❯