and diagnosis skills, with a strong understanding of signal flow and ability to match resources to issues appropriately Experience with CRM platforms, e.g. Remedy, ServiceNow Ability to establish working relationships and partnerships with peers, stakeholders, customers, vendors and suppliers Excellent communication skills, both oral and written Strong planning, prioritization and more »
related processes. Experience in getting previous places of work to a recognised industry standard for Security. Experience of ITIL environments and processes, preferably using ServiceNow To meet our commitment to providing safe, high quality services to our customers we will complete a Basic background check with the Disclosure and Barring more »
New Role: ServiceNow Developer - Banking Industry I am currently partnered with a leading financial services organization who are growing their ServiceNow team, this role will be 90% remote however it will require some travel to my clients office hub in London. Location: London, UK Salary: £65,000 - £80,000k per … annum - DOE Key Skills: -3+ year's hands-on ServiceNow development experience. -Experience with multiple ServiceNow implementations, with basic understanding of project life-cycle along with Agile/Scrum working styles. -ITSM experience, Service Portal development experience, integration experience with REST and SOAP. Benefits: *28 Days Holiday + Bank more »
Home based role Help strengthen our Team as our Network Configuration Analyst. Home based role. Great opportunity to join our Capacity and Reporting Team, within the Service Operations Team. You will play a crucial role in maintaining and optimizing ITSM more »
maintaining a forward schedule of recurring tasks and future deliverables and change related activity. Tools - • Operating as primary internal customer for the NAO's ServiceNow (SN) implementation, determining how SN should be designed and configured for optimal use by DS Operations (and wider teams) and in-turn overseeing that all … externally. A good awareness & knowledge of: o All Microsoft tools, operating systems, and platforms - from desktop through to M365 and Azure cloud capabilities o ServiceNow architecture, systems, integrations, and wider ecosystem o Conferencing & networking technologies - ideally Cisco & Microsoft Teams Rooms o Monitoring, alerting, packaging, and exposure management tools. o Experience more »
City of London, London, United Kingdom Hybrid / WFH Options
I3 Resourcing Limited
the best consultancy to work for six years in a row and are now looking for an individual to head up a new greenfield ServiceNow implementation. We are NOT looking for a people manager but more of a very strong techie/developer with ServiceNow who has some people management … will need to be implemented. Someone with good communication skills but someone who understands technology and gets truly excited about it. Key skills are: ServiceNow Implementation Any Agile experience ITIL certified Automation Proactive You will be putting your own stamp on this greenfield implementation and helping a top consultancy reach … their goal. What will you be doing? Taking a key role in a greenfield ServiceNow implementation. From project initiation, to go-live. System design, configuration, customisation, integration, testing and support. Implement best practices on the ServiceNow platform. Workflow creation. Ability to define, document and implement technical requirements. Experience in integrations more »
Customer Success Analyst (Servicenow) - £55,000-£60,000 – London/Remote – 12mth FTC My client are a leading light in the specialist Insurance industry all around the globe. With a fantastic office in Central London due to ambitious plans we are looking to bring on a Customer Success Analyst (Servicenow … the team on an initial 12 month Fixed Term Contract. Due to exciting growth we are looking to bring on a Customer Success Analyst (Servicenow) initially on a 12 month Fixed Term Contract. As a IT Customer Success Analyst (Servicenow) you will play a pivotal role in ensuring end users … will report to the Customer Success Lead and be a bridge between our end users and our technical teams. As our Customer Success Analyst (Servicenow) you will be responsible for: Acting as the first point of contact for end user inquiries and escalations ensuring effective response Collaborate with technical support more »
Job Description: Our client is seeking an experienced Infrastructure Engineer to join its team. This role involves monitoring and managing infrastructure-related tickets on ServiceNow, administering backend systems, ensuring network security, and contributing to disaster recovery efforts. Key Responsibilities: • Monitor and manage infrastructure tickets on ServiceNow. • Administer backend systems, including … a plus. • Excellent demand management, planning, and organization skills. • Ability to work out of hours, including evenings and weekends. • Familiarity with ITIL environments and ServiceNow is beneficial. more »