Integration Engineer & Support Engineer
United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
YourCode Recruitment
and enjoys both structured problem-solving and customer engagement. What You'll Be Doing Leading technical integrations for new customer onboarding Managing and troubleshooting API and SSO integrations (SAML, Shibboleth, OAuth, LTI) Acting as a go-to technical escalation point for complex support queries (Level 3) Supporting the wider Customer Success and Support teams with data insights and resolution … processes and feeding into product improvement conversations What We're Looking For Experience with technical integrations in a SaaS or EdTech environment (3+ years) Strong understanding of SSO technologies (Shibboleth, SAML, Active Directory) API familiarity and a logical, methodical troubleshooting mindset Confident communicator who can translate technical issues for a range of stakeholders Comfortable working UK afternoon/evening More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: