management strategy, ensuring that knowledge is effectively captured, shared, and utilized across the Academy community. This role involves managing knowledge repositories (e.g. B.Learn, ServiceNow, Slack, Confluence or equivalent), facilitating knowledge sharing, and promoting a culture of continuous learning and improvement. Key Job Responsibilities and Duties: L&D Knowledge Management Strategy … Experience in Knowledge Management and leveraging Subject Matter Experts (SMEs) as learning partners. Proficiency in knowledge management tools and technologies, such as B.Learn, ServiceNow, Slack, Confluence or equivalent. Knowledge of the latest trends and best practices in content/knowledge management. Benefits & Perks - Global Impact, Personal Relevance: Booking.com’s Total ...