Apprentice Customer Service - Homeless Prevention & Response Team
The Council House, Priory Road, Dudley, West Midlands, England
Dudley Metropolitan Borough Council
To assist Housing Advice Assistants (HAAs) are the front face of the service, dealing with all customer and partner agency enquiries Good inter-personal skills and ability to work constructively within a large team. Responsible for maintaining records of all homelessness approaches. Respond positively/constructively during periods of … management. Collect, record and present information as directed for performance indicators and government statistics. Training Level 2 Apprenticeship in Customer Service Level 2 Functional Skills in Maths and English if required Delivery method tbc Career in Customer Services Apprenticeship Standard Customer service practitioner (level 2) Training Provider DUDLEY COLLEGE … to 5pm Expected Duration 18 Months Positions Available 1 Closing Date Friday, 17th May 2024 Start Date Monday, 1st July 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills more »
Employment Type: Intermediate Apprenticeship
Salary: £22,366.00
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