Technical SupportSpecialist In this role the Technical SupportSpecialist will improve the after sales end-customer satisfaction via the implementation of the company’s after sales strategic plan. They will strengthen the after sales presence in the UK & Ireland dental market and promote sales through … after sales successes. They will support Dentsply Sirona’s equipment dealers’ network and the end user customers with Dentsply Sirona Connect Technology Solutions (CTS). Role and Responsibilities Ensure aftersales end customer satisfaction for the whole product portfolio. Support the existing dealer network as a technical specialist for the whole product portfolio, through on-site customer visits and remote support activities, including helpline assistance. Implementation of technical trainings and support for dealer service engineers in the UK. Delivery of product trainings for end users. Record and track all pertinent information received on product problems More ❯
Job Title: D&A Microservices SupportSpecialist Location: Preston. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £50,000+ depending on skills and experience What you’ll be doing: Act as the technical … lead providing support expertise across the Microservices product range to all consumers utilising it. Providing technical leadership and support, industry best practice and deliver value on the Microservices products. There is also some focus on developing and promoting new, key functionality in the product for expanded use across … shopping discounts - you may also be eligible for an annual incentive. The Data & Analytics (D&A) team: The team are focused on the delivery, support and maintenance of the Microservices service across BAE Systems. As a Microservices SupportSpecialist, you will be responsible for delivering value to More ❯
Job Title: Master Data Management SupportSpecialist Location: Preston. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £50,000+ depending on skills and experience What you’ll be doing: Act as the technical … lead providing support expertise across the Master Data Management product range to all consumers utilising it. Provides technical leadership and support, industry best practice and deliver value on the Master Data Management products. More specifically to manage and administer the Semarchy application Manages and challenges where appropriate internal … related issues Experience in using TomCat, MS SQL databases, Oracle SQL, SSIS & Data Virtualisation applications Experience in Master Data Management, providing Master Data Management support Good communication skills - able to quickly understand and feedback best practice into proposed solutions and wider content Desirable: Understanding of the MDM product range More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
CMD Recruitment
In this role, you will be responsible for providing first-class support to all users of the system. Your detailed knowledge of the system, coupled with a comprehensive understanding of customer needs, will ensure that you provide a tailored and excellent service. The ideal candidate will be passionate about … all company stakeholders and customers. Perform regular user acceptance testing on new features and feature enhancements on both the mobile app and web portal. Support new and existing customers with patience through various communications channels including but not exclusive to, Live Chat, email, and telephone. Guide and support … Work closely with our Development Team to help identify and resolve system issues in line with business SLAs and OLAs. Maintain and enrich the support knowledge base. Essential Candidate Requirements for the role: Advanced skills in MS Excel, MS Word, and MS PowerPoint. Understanding of different file formats including More ❯
West Sussex, South East, United Kingdom Hybrid / WFH Options
Proactive Appointments Limited
Software Support and Integration Specialist Crawley - Hybrid working £328/Day Inside IR35 My client are seeking a highly skilled Software Support and Integration Specialist to join their dynamic IT team. This role is essential in ensuring the smooth operation of software applications and systems integration … while providing top-tier support to our internal teams and external clients. The ideal candidate is a proactive problem solver with a keen eye for detail, a solid technical background, and excellent communication skills. Key Responsibilities 1. Software Support 2. System Integration 3. Monitoring and Maintenance 4. Collaboration … and Communication Experience: Extensive experience in software support, integration. Proven experience with integration tools and methodologies, such as APIs, middleware, and ETL processes. Technical Skills: Proficiency in troubleshooting and resolving issues related to various software applications, including database management systems, CRM software, and enterprise applications. Familiarity with programming languages More ❯
Ashby-De-La-Zouch, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
MacDermid Alpha Electronics Solutions
supply chain, empowering businesses to thrive in today's competitive landscape. Who are we looking for? We now have an opportunity for a Technical SupportSpecialist at our Ashby site. You will play a pivotal role in supporting our customers, both internal and external, with a wide range … Assist the team in answering technical enquiries, speaking directly with the Global Sales Team and end users. Manage the enquiries into a group technical support email mailbox and ensure that all enquiries/tasks are completedin line with the team KPIs. Conduct research, manage various forms of information,and … gathering additional data when available. Assist the Marketing department with various documents and information, including hazard/regulatory information on product artwork, writing technical support documents, article reviews and social media contributions. Attend exhibitions. Visit key customers with the relevant members of the Global Sales Team to gain knowledge More ❯
D365 F&O SupportSpecialist Location: Andover, Hampshire (3 days a week onsite) Contract: Fixed-term until December 2025 Salary: £70,000 per annum + Benefits An exciting opportunity has arisen for an experienced D365 F&O Functional SupportSpecialist to join an industry-leading organization … on a fixed-term basis. Working as part of a dynamic team, you will provide expert second- and third-line support for AX and D365 ERP solutions. If you thrive in a fast-paced environment and enjoy collaborating with diverse stakeholders, this role offers a rewarding challenge. About the … Role In this pivotal position, you will: Deliver second- and third-line support for AX and D365 Finance & Operations (F&O) ERP systems. Troubleshoot and resolve incidents in collaboration with third-party providers. Log support calls and maintain comprehensive documentation of resolutions. Work with business analysts to translate More ❯
IT Support - 1st and 2nd line support at this large successful complex, fast moving and expanding group of businesses. You will take ownership of the IT Systems, troubleshooting and improving systems in this sales and finance focused environment, utilising and coordinating external support where required. We are … understanding of the following: mobile device management security platforms service desk software system upgrades LAN & WAN cloud software We need a confident, competent IT specialist capable of working in an often-pressured environment who is comfortable providing remote/on site weekend emergency support as the business is … also open 7 days a week. The role offers excellent support and autonomy, strong technical budgets and a great team atmosphere working in a contemporary and luxurious environment. You will provide hands-on support and take charge of critical IT projects, working in an environment that values your More ❯
Petersfield, Hampshire, South East, United Kingdom
Vanquis Bank Limited
Job Title: Application Support Lead Contract Type: Permanent Location: Bradford/Chatham/London/Petersfield Working Pattern: Hybridtypically a couple of days a week in the office. Part-time or flexible arrangements are considered to support work-life balance. A fear of losing your current working flexibility … and problem-solving, wed love to hear from you even if you dont meet every requirement listed. You and Your Team: As an Application Support Lead, youll play a key role in ensuring the performance, reliability, and continuous improvement of our software systems. Reporting to the Head of Solution … Enablement, youll lead a team of 8 talented colleagues, working with cutting-edge technology to configure SAAS-based applications, support live systems, and drive impactful change. If you enjoy working in a dynamic environment where your contributions truly matter, this role offers an exciting opportunity to develop and lead. More ❯
Warrington, Cheshire, North West, United Kingdom Hybrid / WFH Options
Reed Technology
Technical SupportSpecialist Warrington - Hybrid working £35,000 - £40,000 Our client in Warrington is currently looking for an experienced Technical SupportSpecialist to join their growing team. You will be responsible for overseeing deskside support, ensuring seamless infrastructure operations and acting as the bridge … between the technical team and the wider business. Main duties and responsibilities: Oversee the day-to-day operations of the IT support desk, ensuring timely and effective resolution of technical issues Act as an escalation point and provide escalated support and guidance to the wider business and other … troubleshooting and problem-solving skills Manage and maintain Azure cloud infrastructure, Hyper-V virtualized environments, Active Directory, and other core IT systems Administer and support voice solutions (3CX, Teams Telephony, Horizon by Gamma), M365 services, and networking systems (Cisco, Meraki, Fortinet) Implement and maintain cybersecurity measures, including firewalls, email More ❯
Willenhall, West Midlands, United Kingdom Hybrid / WFH Options
Assa Abloy
Technical SupportSpecialist Sectional Doors UK & Ireland (36332) Can you bring your technical skills to our customer service department? Join our team covering UK & Ireland and enjoy a collaborative culture that empowers you to build a career you can be proud of. Please note this is a home … based role which requires 50% travel. What you would do as our Technical SupportSpecialist Sectional Doors UK & Ireland As our Technical SupportSpecialist you will be responsible for providing technical assistance and field support to our OHSD partners based in the UK. This is … in sectional doors with strong problem-solving skills and the ability to effectively communicate technical information to diverse audiences. You would also: Provide technical support and assistance to partners in the indirect business segment regarding the installation, maintenance, and troubleshooting of sectional doors. Serve as a subject matter expert More ❯
Leatherhead, Surrey, United Kingdom Hybrid / WFH Options
Torrey Holistics
We are seeking a highly IT-literate and customer-focused individual to join our team as a Customer Support Specialist. The successful candidate will play a crucial role in managing customer inquiries, providing systems support, assisting with our Taster Validation Schemes, and supporting the sales team with reporting … and data entry. Essential Job Functions Customer Support: Respond promptly to customer inquiries via the helpdesk system. Provide information and support to customers regarding Taster Validation Schemes. Ensure excellent customer satisfaction through effective communication and issue resolution. Systems Support: Handle systems-related requests and issues related to … seamless customer experience. Assist the sales team with reporting requirements. Help customers with entering data into the system. Address login issues and provide technical support related to the sales process. Education, Experience & Personal Characteristics Bachelor's degree in a relevant field or equivalent work experience. Previous experience in customer More ❯
Hull, North Humberside, North East, United Kingdom
Vecta Search Group
Vecta Search are working with an EPOS business who are looking for an enthusiastic, customer service driven person to perform a first line support role. A keen interest in technology is important however a customer service first attitude is key to this role. The successful candidate will need a … can do attitude backed up by a tenacity to ensure the customer receives a service that is beyond expectation. The role To diligently fulfil support duties to our clients to ensure system are kept operational, in line with our agreed SLA (Service Level Agreement) and customer expectations. Ensuring that … manner that matches and bridges the gaps between technical and operational people and leaves our customer feeling our service was beyond expectation. Responsibilities Inbound support Respond to inbound support enquiries promptly, with accuracy, and attention to detail. Record all enquiries, communication, and information in Zoho, SharePoint or relevant More ❯
Technical SupportSpecialist – (Job Ref: 25N/TECS) Randox Laboratories continues to develop disruptive innovations in Diagnostics and Healthcare globally. We are proud to have been named the Number 1 company in Northern Ireland for the second consecutive year in the Belfast Telegraph Top 100 Companies List for … 2024. Our staff are at the heart of everything we do and achieve. We have exciting new career opportunities for a Technical SupportSpecialist within our Customer Support team. What does the Technical Support team do? Our technical support team sits within our customer services … Contract Offered : Full-time, Permanent Working Hours/Shifts : 40 hours per week, Monday to Friday from 08.40 to 17.20. What does the Technical SupportSpecialist role involve? This role is responsible for providing support and troubleshooting to the end users of Randox products. This is an More ❯
Customer Support Agent – Professional Opportunity Our Client is seeking a dedicated and proactive Customer Support Agent to join their growing team. This role is pivotal in providing exceptional support to users, responding to queries, and delivering solutions within established SLA parameters. If you have a keen eye … customer-first mindset, and a drive to grow your career in a dynamic environment, this opportunity is for you. Role Overview As a Customer Support Agent, you will manage incoming support requests, diagnose technical issues, and collaborate with internal teams to ensure prompt and effective resolution. You’ll … critical role in enhancing user experiences and identifying opportunities for service improvements, all while embodying professionalism and technical aptitude. Key Responsibilities Efficiently manage inbound support tickets via phone and email, ensuring prompt triage and prioritization. Document and oversee support requests using ticketing systems, maintaining transparency with clients throughout More ❯
Department: Ecommerce, Web & Digital Marketing Location: Cambridge, UK Description As a Web Development SupportSpecialist, you will play a key role in maintaining and optimizing our websites, helping to ensure smooth daily operations and supporting web updates and requests. While this role is focused on web development support … Handle routine web tasks like user account deletions, password resets, product registrations, and updating content (links, copy, images, videos) across our websites. CMS & Admin Support: Manage content updates using platforms like Magento 2 Admin, PIMCore Admin, Shopify Admin, and builder.io, ensuring sites stay current and user-friendly. File Management More ❯
IT solutions provider with 20+ years of success. Diverse & Inclusive Culture – Be part of a collaborative and welcoming team. Career Development – Receive training and support to grow within the company. Attractive Benefits Package – Extra personal days, birthday half-day, wellness programmes, and charity day. Work with Leading Vendors – Engage … with top-tier IT manufacturers and suppliers. Key Role Responsibilities: Manage and administer vendor quotes for IT solutions and services. Support sales and solutions teams by ensuring efficient quote processing and order placements. Negotiate special pricing with manufacturers to secure the best deals for clients. Handle customer queries related More ❯
watford, hertfordshire, east anglia, united kingdom
Robertson Sumner
IT solutions provider with 20+ years of success. Diverse & Inclusive Culture – Be part of a collaborative and welcoming team. Career Development – Receive training and support to grow within the company. Attractive Benefits Package – Extra personal days, birthday half-day, wellness programmes, and charity day. Work with Leading Vendors – Engage … with top-tier IT manufacturers and suppliers. Key Role Responsibilities: Manage and administer vendor quotes for IT solutions and services. Support sales and solutions teams by ensuring efficient quote processing and order placements. Negotiate special pricing with manufacturers to secure the best deals for clients. Handle customer queries related More ❯
Evesham, Worcestershire, United Kingdom Hybrid / WFH Options
Gleeson Recruitment Group
Application SupportSpecialist Location: Hybrid (Home & Worcestershire based office) Hours: 30 - 37.5 hours per week, Monday to Friday Salary: Competitive, based on experience About Us Our client is a market leading business who are looking for a Application SupportSpecialist to help us maintain, optimise, and … improve our IT systems and business applications. The Role As an Application SupportSpecialist, you will support the maintenance of the IT systems and business applications that keep the operations running smoothly. You'll be part of a team responsible for troubleshooting, system integration, data management, and … functional role where you'll play a key part in ensuring our applications work efficiently while also supporting system improvements. Key Responsibilities Application & System SupportSupport the ERP with various business applications. Microsoft Applications & CRM Support - Assist with MS 365, CRM, and other business-critical applications. Data More ❯
We are recruiting for an IT SupportSpecialist to join a software company based in Shoreham. You will be supporting the CS Manager and dealing with the day-to-day management of infrastructure and provide service desk support. Ideally you will have knowledge and a strong level of … understanding of SQL, Unix and AWS (Amazon Web Standard). As an IT SupportSpecialist, your key responsibilities will include: Troubleshooting and resolving support cases Managing patching and endpoint security Supporting cybersecurity initiatives Assisting with the daily management of infrastructure operations Server migrations Requirements: Knowledge of SQL More ❯
Crawley, Sussex, United Kingdom Hybrid / WFH Options
Proactive.IT Appointments Limited
10890HS £328 per day Software Support and Integration Specialist Crawley - Hybrid working £328/Day Inside IR35 My client is seeking a highly skilled Software Support and Integration Specialist to join their dynamic IT team. This role is essential in ensuring the smooth operation of software … applications and systems integration while providing top-tier support to our internal teams and external clients. The ideal candidate is a proactive problem solver with a keen eye for detail, a solid technical background, and excellent communication skills. Key Responsibilities Software Support System Integration Monitoring and Maintenance Collaboration … and Communication Experience: Extensive experience in software support and integration. Proven experience with integration tools and methodologies, such as APIs, middleware, and ETL processes. Technical Skills: Proficiency in troubleshooting and resolving issues related to various software applications, including database management systems, CRM software, and enterprise applications. Familiarity with programming More ❯
Job title: Technical SupportSpecialist Reports to: Field Applications Manager EMEA Location : Manchester Science Park Contract Type : Full-time, Permanent Salary & Benefits : Competitive Salary + Benefits Package About Yourgene Health: Yourgene Health is a leading integrated technologies and services business, enabling the delivery of genomic medicine. The group … Yourgene also has a global laboratory service network equipped to be a full life-cycle partner for c clinical, research and pharmaceutical organisations to support partners at the preclinical, clinical, and post market stage to develop, manufacture, obtain regulatory approval and commercialise new products and services. In addition, Yourgene … they are recognised and rewarded for their achievements and commitment, everyone plays a critical role in our growth journey. Description of role: The Technical SupportSpecialist will play a key role in the support of customers using Yourgene Health Products. The Technical SupportSpecialist will More ❯
MSP IT SupportSpecialist Barnet Up to £45,000 + Excellent Benefits We are looking for an IT SupportSpecialist who is currently working in an MSP environment. If that's you, we'd love to hear from you. This is a fantastic opportunity for an … experienced IT SupportSpecialist with experience working in an MSP environment to join a well-established managed services provider (MSP) in Barnet. You’ll play a vital role in delivering top-tier support and implementation services for a diverse range of clients. The role offers a salary … a role where you can grow your career and make an impact, this is the perfect next step. Duties & Responsibilities: Provide first-rate technical support, assisting with client projects and resolving network-related issues. Assist in the implementation and migration of Windows Servers, as well as performing regular upgrades. More ❯
Job Title: Technical Product Support Engineer – Access Control Systems Job Type: Full-Time My client are a leading manufacturer of innovative access control solutions, providing high-quality security systems to organizations worldwide. They pride themselves on delivering cutting-edge technology and exceptional customer service to ensure their customers' security … needs are met. They are currently seeking a highly skilled and motivated Technical Product Support Engineer to join their team. Job Overview: As a Technical Product Support Engineer, you will be responsible for providing expert support to their customers, ensuring that their access control systems are installed … and providing detailed technical advice to customers. This is a fantastic opportunity for someone with a passion for technology and customer service. Technical Product Support has three primary responsibilities: 1. Taking ownership of customer issues reported and seeing these through to resolution 2. Researching, diagnosing, troubleshooting and identifying solutions More ❯
Job title: Technical SupportSpecialist Are you passionate about science and problem-solving? Do you have a background in chemistry, physical sciences, or hands-on lab experience? If so, this is your opportunity to put your expertise to work in a dynamic, customer-facing role! Responsibilities: You'll … D projects. This is a varied and fast-paced position, perfect for someone who enjoys applying their scientific knowledge in real-world applications. Technical Support - You'll be the go-to expert, helping customers and colleagues with product selection, troubleshooting, and technical advice via phone, email, and online chat. … paced environment. Team Player with Initiative - You'll collaborate with various departments but also be confident working independently. ACS are recruiting for a Technical SupportSpecialist . If you feel that you have the skills and experience required in this advertisement to be a Technical SupportSpecialistMore ❯