We now have an exciting opportunity for a Helpdesk Analyst to provide 1 st/2nd line service desk support to our customers assisting them with hardware and software problems via phone, email and in person within the organisation's EPoS environment. This includes installing, diagnosing, repairing, maintaining and … and accurate manner, and provide assistance where required. You will be required to maintain an effective level of communication with all clients that require support on any IT issues, ensuring that all information affecting the use of IT systems is correctly communicated throughout and relevant internal/external parties … professional and courteous manner. You will be required to heavily investigate customer's issues and provide diagnostics on a daily basis. Ensuring customer's support issues are logged and recorded with a sufficient amount of detail Ability to resolve support issues within a pressurised environment Taking ownership of more »
Ringwood, Hampshire, South East, United Kingdom Hybrid / WFH Options
Trusted Technology Partnership Ltd
IT SupportTechnician Location: Ringwood, Hampshire, + hybrid home working. Salary: £22,308 - 23k, DOE, after probation + Profit Share + Benefits Hours: 37.5 hours per week full time The Package Ongoing training and support Company Profit Share (first £3,600 is tax free) 22 days annual … Insurance including dental. Free Parking Hybrid Working Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Join us as an IT SupportTechnician! Trusted Technology Partnership is specialist provider of IT Infrastructure and Support Services for over 25 years. Our core services are support … an Employee Ownership Trust, a growing company and a recent winner of the South Coast Tech Awards, Leadership Team of the Year 2023. IT SupportTechnician - The Role: You will be taking calls from customers and helping to resolve their IT issues; you will be the first point more »
Southampton, England, United Kingdom Hybrid / WFH Options
DiverseJobsMatter
Job Description IT SupportTechnician Section : Customer Experience Location : Highfield Campus Salary : £30,505 to £34,866 per annum Full Time Permanent Closing Date : Wednesday 30 October 2024 Interview Date : To be confirmed Reference : 2894124JF Are you a passionate tech enthusiast eager to start or develop your career … in IT? We are looking for a tenacious individual to join our expanding support team as we revolutionise the way we provide IT support. If you're looking for your first job in IT, this is a perfect opportunity. We value your skills, knowledge, and enthusiasm above all else … experience is not required. About the Role As an IT SupportTechnician, you’ll play a crucial role in supporting the University’s 13,000 Windows, Mac, and Linux computers, helping academics, staff, and students resolve a wide range of technical issues. You'll be part of a more »
Exciting IT Support Opportunity in Fareham! Are you a skilled 1st/2nd Line SupportTechnician ready for a new challenge? Deerfoot IT Recruitment is thrilled to announce an excellent opportunity with a collaborative company in Fareham, Hampshire! We're looking for two talented 1st/2nd … Line Support Technicians to join their team. What's on Offer: Salary: £26k - £30k+ Benefits Package: Comprehensive and rewarding Working Hours: Mon - Fri, 37.5 hours per week Location: Fareham, Hampshire - with free onsite parking and easy access to train and bus stations Your Role: As a 1st/2nd … Line SupportTechnician, you will: Provide exceptional service desk support via phone, email, and in person Troubleshoot network connectivity in LAN/WAN environments Communicate effectively with clients and manage IT issues Install, upgrade, and support in-house EPoS and back office applications What You Need more »
Role: Service Desk Technician Salary: Up to £28,000 dependent on experience + benefits Location: Onsite in Fareham SC clearance is required for this role. We are looking for somebody that is passionate about IT and looking to embark on a career within a global organisation. You will be … providing first line support to our customers and partners operating as a service desk technician. This will include first time fixes and solutions to enable fast resolutions to issues raised within the IT environment. Ideally you will have a base understanding of IT devices and Windows servers, however training … in all aspects will be provided. The Service Desk Technician role is customer facing so it is important for you to be able to work within a team and to converse with the client's Military customers. If you are interested in discussing this Service Desk Technician role more »