1 Support Analyst Jobs in Glasgow with Remote Work Options

We are seeking a motivated Application Support Analyst for our client based in Glasgow City Centre. This role offers a hybrid work model, providing flexibility for the ideal candidate. As an Application Support Analyst, you will be responsible for providing 1st and 2nd line support for enterprise print and document server applications for a varied client base throughout the UK. Application Support Analyst Glasgow/Hybrid £25,000 - £30,000 Day-to-Day: Respond to tickets delivered to the service desk within SLA requirements. Perform initial troubleshooting steps including investigating server, networking … log files and escalate to level 3 where appropriate. Document troubleshooting steps, solutions, and best practices to contribute to the knowledge base and improve support efficiency. Skill Set: SQL Server and SQL Scripting Microsoft Server Networking Print Servers and Printers Experience with Enterprise Print Management products Benefits: 28 days more »