Job Introduction Job Description for Field SupportEngineer: There's never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you'll be in the ideal place to capitalise on this momentum, face new challenges … if you're keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible. Field SupportEngineer is responsible for desktop support across all NNL sites, providing fixes for incidents and requests as well as IT advice and … effectively with the wider ICT function to resolve customer problems at their first point of contact wherever possible. Role Responsibility Main Responsibilities for Field SupportEngineer: Support desktop, laptop and tablet computers. Support Fixed and mobile telephony including VOIP & Smartphones. Supports Operating Systems (Windows more »
1st Line IT SupportEngineer - Windows, Microsoft Remote/Macclesfield - £20,000 - £25,000 + Benefits 1st Line IT SupportEngineer with a passion for Windows/Microsoft technology environments as well as strong communication skills is sought by a high quality, managed services provider to … them to ensure their company's systems and I.T Infrastructure are up to date and continue to match requirements. The successful 1st Line IT SupportEngineer should have the following knowledge: Confident communication skills by phone, email and in person Organisation skills that allow for efficient planning and … Office365), Apple, Networking, Backup Want to gain certifications rapidly to advance your career Have spent at least one year in a client-facing support role (possibly working for a fast-paced IT service provider servicing multiple clients) As well as a competitive basic salary, they also offer training opportunities more »
Northwich, Cheshire, United Kingdom Hybrid / WFH Options
Akkodis
Desktop SupportEngineer Akkodis are currently working in partnership with a market leading service provider to recruit an experienced Desktop SupportEngineer with excellent knowledge and experience of supporting multiple users of technologies including Office 365, Active Directory and Citrix. On offer is a highly competitive … salary with the opportunity for hybrid working. The Role As a Desktop SupportEngineer, you will provide remote and desk-side support and assistance to employees (users) with regard to IT services provided by the IT department. The Responsibilities Ensure that all calls are logged in the … calls. Procure and deploy laptop/desktop and mobile devices according to group standards, ensuring devices are registered appropriately within group platforms Install, configure, support and troubleshoot software application and services including Windows platforms, Microsoft Office 365, Internet Browsers, Terminal Services, backup software, Active Directory and Citrix thin client more »
Senior IT SupportEngineer - MSP - £40,000 + on-call/call out fees Middlewich An award-winning MSP possessing over 20 years experience covering the North West, are looking for a Senior IT SupportEngineer with a broad knowledge of Windows Server, Virtualisation and Networking … Security to join the experienced team. Ideally a proficient Senior IT SupportEngineer with a breadth of technical experience, preferably gained from a similar MSP environment, who importantly would be confident talking solutions and specifying ideas to customers and liaising with suppliers. This is an office-based role more »
Desktop SupportEngineer Up to £35,000 Warrington We have a new opportunity for an experienced Desktop/IT SupportEngineer to join a large & successful engineering company to provide user support to around 3000 users based in the UK. Working within an established team … of 8 support engineers, your role will be broad and varied, from analysing and resolving end user hardware, software and connectivity issues both desk-side and remote users. The company have a structured training and development plan and a range of opportunities for career progression across the business. They more »
2nd Line SupportEngineer - Cheshire - £28K My Client, an MSP based in Cheshire are looking for a 2nd Line SupportEngineer to join their technical team. Main duties To offer consumers first-line help desk support. Helping and collaborating with the team. To conduct site inspections … and offer installation and support locally. To be able to precisely identify hardware and software issues and to be able to use remote networking and client site visits to fix the majority of client issues. To give customers excellent customer service by making sure their issues are resolved quickly more »
3rd Line SupportEngineer - Cheshire - £40K My Client, an MSP based in Cheshire are looking for a 3rd Line SupportEngineer to join their technical team. Main duties Assisting and backing up the team. Skillfully identifying software and hardware issues and resolving most client concerns through … site visits. Ensuring top-notch customer service by promptly addressing client issues, maintaining communication, and updating clients on progress. Offering first and second-tier support for hardware, software, audio-visual, and telephone equipment. Being flexible to undertake additional tasks as needed Pursuing and obtaining Microsoft Certifications for IT Professionals more »
IT SupportEngineer Cheshire £25,000 - 28,000 DOE + Company Van & Fuel Card, 28 Days Holiday, Pension, Free Parking This is an excellent opportunity to join a fast-paced IT solutions specialist who are growing again due to winning a number of new contracts, this innovative MSP … are expanding their Infrastructure and Networking team. In this role you will solve a variety of problems for clients, providing 1st and 2nd line support on software/network and IT hardware troubleshooting both remotely and at client sites. The ideal candidate will have good knowledge of TIL practices … Active Directory, Exchange, 365, Windows 10 and VPN. You will have some experience working in a 1st Line Support/Helpdesk role. You will also hold a full UK Driving License. This is a fantastic opportunity to join a fast-moving company with a large amount of accumulated experience more »
IT SupportEngineer Cheshire £25,000 - 28,000 DOE + Company Van & Fuel Card, 28 Days Holiday, Pension, Free Parking This is an excellent opportunity to join a fast-paced IT solutions specialist who are growing again due to winning a number of new contracts, this innovative MSP … are expanding their Infrastructure and Networking team. In this role you will solve a variety of problems for clients, providing 1st and 2nd line support on software/network and IT hardware troubleshooting both remotely and at client sites. The ideal candidate will have good knowledge of TIL practices … Active Directory, Exchange, 365, Windows 10 and VPN. You will have some experience working in a 1st Line Support/Helpdesk role. You will also hold a full UK Driving License. This is a fantastic opportunity to join a fast-moving company with a large amount of accumulated experience more »
Employment Type: Permanent
Salary: £25000 - £28000/annum Pension, Holiday, Company Van
IT Service Desk - 2nd Line Support Analyst Reports To: 2nd Line Team Leader Location: Wilmslow/Remote Hours of Work: Mon-Fri 8 am-6 pm (Rota shifts) Salary: £28000 per annum The Role The IT Service Desk is the single point of contact for all IT services, requests … IT Service Desk is a busy, dynamic, fast-paced team, servicing multiple individual businesses and over 1500 colleagues. In the role of 2nd Line Support Analyst, you will be responsible for interpreting escalated user problems and identifying solutions. The role of the IT Support team is to ensure … they need to do their roles to achieve our business objectives. We are looking for customer-focused people to join our IT department to support our colleagues both hands-on in the office and remotely across the UK. This role would suit someone looking for their next role in more »
to accelerate digital transformation through: Cloud, Data & AI (Adatis), Enterprise Applications (Incremental), Workplace Services and Cyber Security & Networking. Job Description The Role: Technical Services Engineer to provide onsite and remote support to a managed service customer, to resolve IT problems across multiple technology areas including Office 365, Networking … Windows Desktop Support and Backups. Ideally 2-3yrs experience. Key Responsibilities: Manage tickets logged in our IT Service Management System and prioritise these in relation to the set SLA agreement in place with the customer, the risk and approximate amount of time required for the ticket; Liaise directly … which may not of necessity change the general character or level of responsibility to the post. Skills & Experience: An understanding of and experience with support and implementation of parts of the following technology areas; O365; An ability to work to tight deadlines and manage priorities; A minimum of more »
IT Service Desk is a busy, dynamic, fast paced team, servicing multiple individual businesses and over 1500 colleagues. In the role of 2nd Line Support Analyst, you will be responsible for interpreting escalated user problems and identifying solutions. The role of the IT Support team is to ensure … they need to do their roles to achieve our business objectives. We are looking for customer focussed people to join our IT department to support our colleagues both hands on in the office and remotely across the UK. This role would suit someone looking for their next role in … and environments compliance monitoring and proactive/reactive management of issues of escalated colleague service requests or incidents as assigned within SLA 1st Line support/Service Desk in busy periods new hardware such as PCs, Laptops, iPhones and iPads. end user compute support tasks with 3rd party more »
End User Computing Engineer - UK Market Leader - Warrington to £45k! Prestigious opportunity with a UK Market Leader for an End User Computing Engineer to join our Digital Transformation. Following a period of significant growth, now the perfect time to join our success story! As our End User Computing … Engineer you will be responsible for;- Managing and maintaining the Server and Citrix environment, including all aspects of digital desktop provision A multi-faceted role covering a wide range of systems and services, including Citrix, Print, Servers and incorporating anything affecting the end user experience Desktop and laptop imaging … services, including standard builds Providing the delivery, monitoring, maintenance, and support of the Citrix environment that makes up the end user desktop experience (inc. print) whilst providing the escalation point for 2nd and 3rd Level support Part of the team to manage all elements of the infrastructure within more »
Prestigious opportunity with a UK Market leader for an O365 & Managed Services Engineer! Supporting around 2500 users across over 350 locations, we are seeking an ambitious individual with a passion for technology. We are a continually expanding team providing support within Operations, Applications, Service Desk and Infrastructure. If … migration projects. Projects and project management. Manage and maintain all elements of the Infrastructure. Provide appropriate levels of training to all employees as required. Support new business introduction ensure processes are compatible with UKPS. Support Profit Centres in all aspects of operational processes. If you possess a combination … of some of the following skills then LETS TALK! Proven track record in O365 support System analysis, capacity planning, testing, and troubleshooting knowledge. Experience in AD, DNS, DHCP, DFS, GPO. Tenant migrations. Experience of cloud platforms (Azure, AWS) Cloud-based technologies, O365, Exchange Online and Azure O365 Skills including more »
Prestigious opportunity for an IT Systems Engineer to join our international business delivering resolution of IT issues, developing solutions and systems integration for both on-prem and Cloud environments. This is a hybrid role 2–3 days a week in the office and candidates will be required to be … team, our IT MSP’s and partners, and be responsible for:-. System Design including complex systems integration System Installation Project Management Commissioning Support and Maintenance Remote Monitoring Maintain our high standards, particularly regarding customer communications and response times Working with suppliers and other IT partners Engaging in … areas. If you possess a combination of some of the following skills, then LETS TALK! Proven experience in a 1st and 2nd line IT Support capacity Proven experience in supporting cloud based applications and software, Azure Ability to prioritise work, anticipate needs, and maintain a level head in a more »
to clients, ensuring their problems are dealt with efficiently, maintaining contact and keeping clients informed of progress. • To provide 1st and 2nd line helpdesk support to customers for hardware, software, audio-visual, and telephone equipment. • In addition, they may be called upon to do other duties as demand occurs. more »