5 Permanent Support Engineer Jobs in Chester

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: 2nd Line Support Engineer Join us as a 2nd Line Support Engineer at Comms-care and play a pivotal role in delivering exceptional technical support. You'll … in an innovative environment, this is your chance to make a significant impact on both our clients and our company. As a 2nd Line Support Engineer you will: Provide 2nd line technical support to clients, addressing issues related to hardware, software, and network infrastructure. Diagnose and troubleshoot … complex IT issues, escalating to 3rd line support when necessary. Collaborate with other support engineers to resolve issues in a timely manner. Install, configure, and maintain hardware and software components. Ensure compliance with IT policies, procedures, and security protocols. Document support processes and resolutions for future reference. more »

IT Support Engineer Chester Up to £27,000 We have partnered with a leading Financial Services client who is seeking a competent individual to provide on-site technical support to end-users, ensuring seamless operations and IT functionality. You will join a vibrant team in the heart … circa 200 internal users while also engaging with external customers. This is an excellent opportunity for those looking to grow their career in IT support and infrastructure management. Responsibilities: Manage service requests, incidents, and problems end-to-end, adhering to SLAs and escalating when necessary. Foster strong relationships between … and ensure uninterrupted system availability. Oversee IT equipment and hardware management, including provisioning, maintenance, and disposal. Key Skills: Experience in a fast-paced IT support environment (ideally with first and second line support) Extensive expertise in computer hardware systems and general OS platforms. Familiarity with Office Software suites. more »

IT Support Engineer Cheshire £25,000 - 28,000 DOE + Company Van & Fuel Card, 28 Days Holiday, Pension, Free Parking This is an excellent opportunity to join a fast-paced IT solutions specialist who are growing again due to winning a number of new contracts, this innovative MSP … are expanding their Infrastructure and Networking team. In this role you will solve a variety of problems for clients, providing 1st and 2nd line support on software/network and IT hardware troubleshooting both remotely and at client sites. The ideal candidate will have good knowledge of TIL practices … Active Directory, Exchange, 365, Windows 10 and VPN. You will have some experience working in a 1st Line Support/Helpdesk role. You will also hold a full UK Driving License. This is a fantastic opportunity to join a fast-moving company with a large amount of accumulated experience more »

IT Support Technician £25,000 - £27,000 per annum depending on experience Chester ( Please be aware, this is an office based role) Permanent Annual leave entitlement starting at 23 days plus bank holiday, increasing with length of service up to 28 days plus bank holidays Matched Pension Scheme Life … BUPA healthcare and Dental Plan Long Service Awards at 5, 10, 15, 20 and 30 years Employee Discounts Main Purpose of Role for IT Support Technician: The IT Support Technician will act as an IT customer service and technical process expert as the face of IT for Cogent. … This role will provide day to day support for internal and external customers working with our IT partners to create a seamless user experience by protecting, maintaining, and improving the stability of Cogent IT infrastructure. Key Responsibilities: Log and respond to IT requests via phone, e-mail and in more »

to accelerate digital transformation through: Cloud, Data & AI (Adatis), Enterprise Applications (Incremental), Workplace Services and Cyber Security & Networking. Job Description The Role: Technical Services Engineer to provide onsite and remote support to a managed service customer, to resolve IT problems across multiple technology areas including Office 365, Networking … Windows Desktop Support and Backups. Ideally 2-3yrs experience. Key Responsibilities: Manage tickets logged in our IT Service Management System and prioritise these in relation to the set SLA agreement in place with the customer, the risk and approximate amount of time required for the ticket; Liaise directly … which may not of necessity change the general character or level of responsibility to the post. Skills & Experience: An understanding of and experience with support and implementation of parts of the following technology areas; O365; An ability to work to tight deadlines and manage priorities; A minimum of more »