2 Permanent Support Engineer Jobs in Norfolk

3rd Line IT Support Engineer Salary: Up to £45,000 DOE. Location: Kings Lynn Work Pattern On-Site Connect IT have partnered with a leading IT support and MSP provider in the East of England. Our client are looking to expand their team due to service demand … so it’s a very exciting time to join the company. They is looking for a self-motivated support engineer who wants to learn and continue to advance their technical knowledge. Skills 5 years’ experience in IT Support. Excellent customer service skills. Strong experience with Microsoft 365, Exchange … Installation. SharePoint Administration. Experience with Network Installation. CCNA/CompTIA Network+ Knowledge of ITIL Framework. Experience with UTM/Watchguard Responsibilities Deliver comprehensive IT support to clients (2nd/3rd line) Proactively monitor client infrastructure using RMM solutions Manage customer issues from initial report to resolution, ensuring adherence to more »

Job Title: 2nd line support engineer Location: Great Yarmouth Salary: Up to £32,000 per annum We are excited to be working with an MSP to source a 2nd line support engineer to join their expanding team. The company operated across East Anglia, providing onsite and … remote support to their clients, delivering cyber security, IT Support, VOIP and cloud support. Role Overview: This role will be operating at a 2nd line support level, responding to allocated tickets. You will be working directly with the customer, so outstanding customer support and effective communication … prides itself on the outstanding delivery of its services, and it is essential you maintain this with their clients. Role Responsibilities: Deliver 2nd line support in this client-facing role Assist and cover the 1st line team when required Upskill junior colleagues, showing them how to tackle challenging tickets more »