1 to 25 of 30 Support Engineer Jobs in Scotland

Job Title: Desktop Support Duration : 01/07/2024 - 27/09/2024 Day Rate : £18 per hour Location : Edinburgh, Onsite. Key Skills: Security Cleared Job Description: We are seeking a dedicated and Desktop Support Engineer to join our team in Edinburgh. The successful candidate … will provide comprehensive desktop and remote support to users across multiple locations. Key Responsibilities : Provide on-site desktop support to users at the Edinburgh Office Deliver remote support to users located in London, Leeds, and home locations. Support HP hardware, peripherals (docking stations, keyboards, mice), and … mobile devices (Samsung and iPhone). Manage and support Windows 10/11 environments, MS Outlook, and Office 2016. Perform software installation, configuration, and application support. Handle cabling and patching tasks. Maintain a good knowledge of iPhone and Samsung phone support. Video Conferencing and Telephony Support knowledge preferred more »

We have an excellent job opportunity for a Deskside Support Engineer to support our client's existing team on site in Dumbarton. The role is an initial/rolling 12 month FTC which is 5 days per week on site, with half days on Fridays. For this … role you would require the following skills and experience:- 3+ years user support experience. Working in the front line, helping users to resolve complex technical IT issues. Possessing excellent client facing skills, natural problem-solving and analytical skills and contributing to the development of best practice, procedures and policies. … and maintaining IT equipment (hardware, printers, mobile devices ) and software to users. Diagnosing and resolving hardware (hardware, printers, mobile devices ), software issues. Providing local support for users, VIPs. Assistance for operations in server/rooms where physical intervention is required. Managing users' access rights. Managing the Joiners/Leavers more »

Job Title – Senior IT Engineer/3rd Line Hours – 37.5 Hours per week Location – Dumfries Salary – up to £30k DOE We’re looking for a quick thinking problem solver who has in depth knowledge of IT issues and how to troubleshoot them for a rapidly growing local business! The … main priority for any member of the team is to ensure clients are kept exceptionally happy and the Senior IT Engineer plays an extremely important role in doing so, You will handle escalated support requests for the service delivery team and support requests that the junior team … are unable to fulfil. Your role: Work on and resolve escalated helpdesk tickets Provide the client with advanced remote troubleshooting Remote hardware maintenance and support Use of inhouse ticketing system to work on and resolve Helpdesk Tickets and Service Requests Managing, recording and maintain all documentation Reviewing RMM dashboard more »

Network Support Engineer – Scotland – 6 months contract - £400 a day Overview An exciting role has arisen with a leading Power Generating business in Scotland for a Network Support Engineer. The role will be focused on assisting with the IT Network team taking over management of the OT … Stations in Scotland on a regular basis during the project. Role & Responsibilities Work as a member of the Network Operations team predominantly focused on support of an OT network transition project for the Hydro Power Stations in Scotland. Carrying out onsite audits, documenting the whole of the OT network … for the OT network infrastructure. Carry out configuration and hardware changes to align with the company standards and any new site designs. Provide Technical support for the OT network during normal business hours. Assist with implementation of network monitoring and other network tools within the OT network. Carry out more »

established and growing company, were delighted to share a newly created opportunity to join the Sword team in the role of Scada Monitoring Application Support Engineer. We have an opportunity for an experienced Applications Engineer to join our team on an permanent basis. This role will support and manage our customers portfolio of applications and systems to support a wide range of critical business processes. This role can be remote, UK based. Requirements Here's what the role will look like: We are looking for an applications engineer with experience of supporting Energy sector … can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments. more »

Job Title: Infrastructure Support Engineer III - Red Hat Linux enterprise support Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be … agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure support engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically … competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team are expected to resolve a wide variety of server and storage incidents and requests, while minimizing disruption to our users. We're looking for someone to more »

Job description Reporting to the Digital Transformation Manager – Operational Technology, the Operational Technology Support Engineer will be primarily responsible for the provision of 2nd line technical support and low code solution support. As an Operational Technology Support Engineer, you will play a crucial role in … operational environment. Additionally, you will be responsible for interacting with individuals who may have limited technical experience and understanding, providing them with the necessary support to effectively utilise these applications. Location on this role can be Flexible on Aberdeen or Warrington. Main Responsibilities Provide technical support and assistance … including user guides, FAQs, and troubleshooting manuals, to facilitate user understanding and self-help resources. Work with operational teams proactively to facilitate upskilling and support citizen development capability. Conduct training sessions and workshops for users with limited technical experience, explaining the functionalities and best practices of the supported applications. more »

1st Line Support Engineer Edinburgh City Centre Net Talent are working with a company based in Edinburgh who are looking to hire a 1st line support engineer. This is due to an increase in customer demand and success for the business which is allowing them to grow … organically. Ideally we are looking to speak with candidates who have 2 year’s experience in IT support and have an appetite for problem solving and helping people. Key Responsibilities First point of contact answering calls and assisting customers with technical issues. Investigate and resolve tickets as required both … remotely and on site. Setting up new customer hardware inc laptops, mobiles and tablets Requirements 2 year’s experience handling 1st line support for Microsoft products. Relevant IT qualifications such as a degree, HND, CompTIA or similar Excellent communication and listening skills Self starter with can do attitude. Full more »

We are currently looking for highly customer-focused and enthusiastic Desktop Engineer to support our client, predominately based on their site in Scotstoun and providing support to sites in Govan and Hill End when required. This is a full-time permanent position working 37.5-hours per week … be able to obtain SC Security Clearance. For this reason we are only able to progress with applications from British nationals. As a Desktop Engineer you will be involved with: out security audits of all devices holding data on the network by scanning and reporting – Installations, Moves, Additions and … Changes of all in-scope managed devices and Eyes Support to visually verify the state of managed devices Support including special project activities as they arise Management & Stock Management the lifecycle of loan user equipment directly along side the client managing own workload whilst liaising with other teams more »

Job Title: Infrastructure Support Engineer III - Red Hat Linux enterprise support Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh Must be holding SC Clearance Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be … agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure support engineer with a genui... more »

Role: As part of a small, friendly support team, you will work directly onsite to provide dedicated and highly-focused support services for deskside and print. As the Technical Team Lead, you will provide hands-on support for your team, becoming the trusted go-to person when more »

Infrastructure Support Specialist -Glasgow (with remote) -Excellent Salary & Benefits Package -ASAP Start Market-Leading client in the midst of a huge period of growth due to huge investment are looking to bolster their Infrastructure team with a skilled Infrastructure Support Specialist, bringing a strong blend of technical infrastructure more »

IT Support Engineer required for a growing charity based in Glasgow. 12-Month FTC. They are a charity for a great cause providing free support and information in all their centres across the UK as well as online. They have big ambitions to open more centres within … of engineers, working closely with the IT Manager and be the first point of contact for all the centres across Scotland, providing 2nd line support both internally and externally. You will provide advise and training to the members of the systems and contribute to the development of IT policies. more »

IT Support Engineer required for a growing charity based in Glasgow. 12-Month FTC. They are a charity for a great cause providing free support and information in all their centres across the UK as well as online. They have big ambitions to open more centres within … of engineers, working closely with the IT Manager and be the first point of contact for all the centres across Scotland, providing 2nd line support both internally and externally. You will provide advise and training to the members of the systems and contribute to the development of IT policies. more »

Job Title: Infrastructure Support Engineer III - Red Hat Linux enterprise support Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be … agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure support engineer with a genui... APCT1_UKTJ more »

opportunity has arisen to join a world leading global organisation. Our client, a blue-chip IT company, is currently seeking a Security Cleared Deskside Support Engineer II based on their customer site in Edinburgh. This is a temporary role to start ASAP for 3 – 6 months. The role … build, configuration, and deployment to end users • Assist with software installation/deployment • Assist with Smarthphone deployments Secondary role requirements: • Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets • Hardware installation/upgrade/break fix for desktop, laptop, and server • Smarthpone support • Assisting with customer projects • Create and update procedural documentation • Basic telephony support and cable patching • Provide second line operational support across a variety of platforms. • Initial investigation and reporting of network failures. Essential Skills and Qualifications: • Knowledge of Microsoft Windows 10 Operating Systems – Deployment, configuration, and support more »

Desktop Support Engineers, Aberdeen Life here at prosource.it is as busy and exciting as ever- and as a result, we are looking to build our team of Desktop Support Engineers in Aberdeen . Our Desktop Support Engineers work across a broad range of technologies and liaise with … multiple areas of the business to support incidents, problems and requests. They’re responsible for answering IT requests via the phone, email, live chat or instant message and explaining solutions in technical and non-technical terms, so we need people who are comfortable interacting with users and who excel … at customer service and communication. We’re particularly keen to hear from experienced Desktop Support Engineers who are Offshore Certified or who are interested in undertaking offshore certification (funded by us) to carry out occasional ad-hoc offshore trips as part of the Desktop Support role. Who We more »

Job Title: Infrastructure Support Engineer III - Red Hat Linux enterprise support Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be … agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure support engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically … competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team are expected to resolve a wide variety of server and storage incidents and requests, while minimizing disruption to our users. We're looking for someone to more »

1st Line Support Engineer Perth £25,000 In this role, you'll be the first line of defence, swiftly tackling technical challenges and ensuring seamless IT operations. From troubleshooting hardware and software to championing customer service, you'll play a vital role in his team. Responsibilities include: Providing … dynamic support across various platforms via phone, email, and chat. Expertly diagnosing and resolving issues, meeting SLA targets with finesse. Fulfilling service requests, from equipment orders to seamless setup. Collaborating with teams and suppliers to swiftly tackle complex issues. Championing proactive problem-solving and continuous improvement. We're looking more »

Support Engineer (Switchgear) Glasgow Competitive Salary + Days (8am - 5pm Monday to Thursday, 8am - 12pm Friday) + Potential Bonus (8-12%) + Product Training + Opportunties for Progression + No Weekends + Early Finish Friday Exciting opportunity for someone who is looking for a fresh challenge in their more »

Please note that this role is an initial 12 FTC ** Role Purpose: To provide high quality second line engineering support to the business, managing calls assigned to the central IT Service Desk, resolving IT calls and service requests within Service Level Targets to the required standards. Accountabilities: To provide … high quality second line engineering support to the business, managing calls assigned to the central IT Service Desk, resolving as many IT calls and service requests as possible within Service Level Targets Act as a single point of contract for the first line service delivery analysts, providing support and technical expertise, support to system end- users upon escalation, logging, updating and resolving calls within agreed service level targets and escalating to other teams as appropriate to meet business targets. Proactively share knowledge with peers, other team members including creation, updating and documenting procedures and solutions to more »

3rd Line Support Engineer - Glasgow Hybrid - To 52k Lorien's client, a leading provider of managed hosting, cloud, and transformation services, is seeking a 3rd Line Support Engineer to join their Support team as they grow into the new year. If you have a strong … technical support background, as well as a passion for all things third line, then this is the opportunity for you. In return, you'll enjoy working for an evolving and expanding organisation, hybrid model between home and their brand-new Glasgow city centre office, access to the latest tech … the finer details below: About the role: This organisation works hard to empower their customers in the digital age, and as a 3rd Line Support professional, you'll care of everything from server configuration, network support to managing backups and monitoring networks and servers, as well as managing more »

Role: Onsite IT Support Engineer Location: Houstan, Texas, USA (Onsite working) Salary: Flexible dependent on experience We are working with a global, leading organisation who are in over 100 countries across the globe, who require an IT Support Engineer based in Houston, Texas where you will … Resolution for all relevant tickets. You will also co-ordinate with the Service Desk and Third-Party vendors to manage all On-Site Technical Support requests to Resolution and Closure. Skills and experience required: Proficiency in MS365, Azure Cloud services, Active Directory, and Microsoft Windows. Familiarity with helpdesk ticketing more »

Support Engineer (Switchgear) Glasgow Competitive Salary + Days (8am - 5pm Monday to Thursday, 8am - 12pm Friday) + Potential Bonus (8-12%) + Product Training + Opportunties for Progression + No Weekends + Early Finish Friday Exciting opportunity for someone who is looking for a fresh challenge in their … training and potential progression opportunities. On offer is a chance to join a specialist industry leader and be part of a professional and cohesive support team, where you will be supporting, advising and offering a brilliant service to customers and clients. This growing business are specialists within the electrical … parts for electrical equipment to be used in energy distribution. In this role you will be working closely with customers giving information and technical support related to purchases, whilst also advising clients on orders and producing quotations and technical aspects. The role offers various company benefits including excellent product more »

Atlassian App Support Engineer - £500+ per day We're seeking an experienced Atlassian Support Engineer for a government project. You must have ACTIVE SC Clearance and be willing to go through DV clearance vetting. This is an initial 12 month contract, inside IR35 and paying … Confluence knowledge - a true Subject Matter Expert Data Centre upgrade experience Excellent communication skills Current ACTIVE SC clearance Good knowledge of technical, customer-focussed, support more »