21 Permanent Support Specialist Jobs in the North of England

Job Title: Tier 1 Support Specialist Location: Eccles, Greater Manchester Salary: Competitive Job Type: Permanent, Full Time Start Date: ASAP An exciting opportunity has arisen to join us as an IT Support Specialist - Tier 1. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering … well as a team of field engineers working out of London and Scotland. We work with a diverse range business, and we have a specialist knowledge of the Hospitality sector. About the role: We are looking for an ambitious IT Support Specialist - Tier 1, Apprentice, to join … our Helpdesk Team, working from our Eccles office. This is the perfect opportunity for someone currently working as an IT Support Specialist - Tier 1 looking to develop their skills or someone who is looking for their first role in IT and is passionate about delivering excellent customer service. more »

Customer Support Specialist Role : Establish & maintain communication with colleagues & customers to ensure projects are delivered successfully Location : Daresbury office, Monday - Friday standard hours WHY? Fast growing & leading Technology Consultancy Competitive basic + benefits + monthly commission Do you enjoy interacting with people, building relationships whilst providing high levels … role? Our client is an established IT/Technology Consultancy serving customers across the UK. They have an exciting opportunity for an enthusiastic Customer Support Specialist . We are looking for someone who can establish and maintain trust and communication with colleagues, customers, and suppliers and who eagerly … do attitude. This is a great opportunity to work in a friendly forward thinking business where your career will progress quickly. Key Responsibilities: Customer Support Specialist Support the sales team with a variety of tasks - completing sales orders, assist quotations, administration of customer renewals, work with suppliers more »

Engineering Technical Support Specialist - Manufacturing & Engineering Trafford Park - £32,000 - £42,000 DOE About the company Leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. The company is committed to the development, production, marketing and distribution of components used … and trailers. Its products are used worldwide across a range of sectors including transport, construction, mining, materials handling and environmental services providers. Engineering Technical Support Specialist - The Rewards Competitive salary Company benefits Engineering Technical Support Specialist - Requirements Bachelors degree (or higher) in a technical (engineering hydraulics … ERP systems Analytical mindset, strong organizational and project management skills Excellent communication and interpersonal skills, creative and problem solving mindset Team player Engineering Technical Support Specialist - Responsibilities Completing (BOMs) Bills of Materials Producing quotations, costings for customers for products and bespoke services Supporting the Sales, Parts & Service and more »

Technical Support Specialist Location: Fully Remote or based in Daresbury HQ Salary up to: £45,000 + Company Benefits Full-time, Permanent We are delighted to be working with a versatile business whose main aim is to combat supply chain issues within manufacturing & engineering businesses. The software that … will aim to improve the quality, delivery, and cost performance of suppliers. Due to company growth, they are now looking to add two Technical Support Specialists to work closely with the end customer to ensure that the portal has all the functionality required and ensure a seamless delivery of … the software. Technical Support Specialist Job Description Work with the customers and account management to define project goals and objectives & work with the delivery team to ensure that they understand the requirements fully. Fully understand the customers need to clarify their needs and translate them into agile user more »

Client Support Specialist Manchester Blink is here to shake things up. Our widely-acclaimed online portal and UK-based team are the power behind the payment platform revolution. At Blink, we continuously 'explore the possible' by constantly challenging convention, innovating and utilising the latest technology. We want to … on Be a problem solver Nothing is too much Salary: £22,000 - £24,000 + £2,000 OTE We’re looking for a Client Support Specialist to ensure a best in class experience for our customers. Someone who can effectively handle and resolve customers queries, build strong relationships … technology and vision in depth. We love competitive, high energy individuals who never back down from a challenge! ‍ Key Responsibilities:‍ Managing and resolving customer support tickets in a professional and diligent manner Taking full ownership of the end to end support process – from initial report to resolution Meticulous more »

Health Informatics at County Durham and Darlington NHS Foundation Trust may have the perfect role for you! We are seeking a dedicated Senior Systems Support Specialist (Clinical Applications) to join our ever evolving Systems team. As a Senior Systems Support Specialist for clinical applications, you will … play a vital role in providing technical administration, configuration/development and support for one or more of the Trust's Clinical IT systems. The post offered offers great potential for personal and career development and enables you to enhance your knowledge of healthcare and clinical IT Systems. We … Main duties of the job Working closely with our IT teams and end-users, you will ensure the reliable operation, configuration/development and support of one or more clinical systems, contributing to the delivery of high-quality patient care. You will need to be customer focused, pro-active more »

Role: Technical Support Specialist Location: Cheshire/Crewe Salary: Up to £28,000 Reporting to: Technical Manager Overview: Join our dynamic team as a Technical Support Specialist, where you'll play a pivotal role in delivering top-tier IT assistance to our valued clientele. Embrace a … growth and rewards initiative, while enjoying competitive benefits and ample opportunities for career advancement. Key Responsibilities: * Collaborate closely with team members to provide comprehensive support solutions. * Deliver first-line helpdesk assistance to customers, addressing inquiries with efficiency and professionalism. * Conduct on-site installations and offer hands-on support … well-groomed appearance. * Exhibit outstanding punctuality and attendance records. This role is suitable for a candidate who is looking to get into a technical support role. If you are interested then please apply or send your CV to ( sophie . allen @ nextech - group . co. uk more »

the data we own can be used to drive better decision making and competitive advantage. We have an excellent opportunity for an IT Application Support Specialist at our head offices, Cowick Hall in East Yorkshire. As a key role within the Group Applications team, the Application Support Specialist is responsible for the technical and end user support of the Group Forecast & Replenishment Planning software (Logility/Voyager). You will also ensure that global sites are supported with best practices via support, monitoring, and training. You will get to work with a variety … or equivalent experience Desirables: SAP experience in Material & Production Planning master data Prior knowledge of manufacturing, production planning & forecasting Have previous experience in a support environment Experience in companies manufacturing to GMP Standards Knowledge of SQL Experience in analytics/dashboarding more »

Our client, a leading manufacturing client based north of York, are looking to recruit a Technical Support Specialist to join the businesson a permanent basis. This recruitment drive is due to expansion of the System Support division and improvement of support to equipment deployed globally. The … successful candidate will be required to provide technical support solutions to end users, engineering, parts-sales and production as required. Candidates will ideally be qualified in an Electrical Discipline with knowledge of Mechanical Systems including but not limited to AC/DC systems, Hydraulics, Electrical Control Systems. Prior experience … providing Technical support would be highly advantageous experience with remote support systems would also be advantageous. Experience working with Oil and Gas/Subsea systems would be advantageous. You will also have excellent communication skills (Verbal and Written) as you will be dealing with Engineers in the field more »

Job Description Broadcast Support Specialist About the Role You will work with the company's in-house Support Team, providing customer service and technical support team to a client base across Europe. You will provide email and phone support for a variety of Broadcast products …/Resume at adam.haycox@venatorbroadcast.com to arrange an initial conversation. Keywords…if all these are resonating, this could be the job for you!! Technical Support – Post-production - Camera – Live Production - AV - Software - Media - Broadcast more »

M365 Technical Support Specialist Between £40K-£55K Leeds (onsite/hybrid) The opportunity has arisen to work with an award winning global organization as part of their digital workshop team. This is a great opportunity for those who have previous experience of working with M365 and are looking … Maintaining the current M365 environment including troubleshooting issues related to connectivity and mobility * Working with Microsoft Exchange, OneDrive, Teams and SharePoint for administration and support * Involved in the planning and implementation of project relating to M365 and Azure * Creating documentation of M365 processes and procedures * Resolve user deployment issues more »

A bit about the role: Are you passionate about technical training, customer support, and ensuring the highest level of service quality? Were seeking a skilled Academy Training & Technical Support Specialist to join our team Conduct accredited technical training sessions for internal and external customers on assigned devices … care areas, and product lines (Mainly SCBA) Self Contained Breathing Apparatus Provide specialised service support for assigned devices, care areas, and product lines to both internal and external customers. Whats required: Previous knowledge of SCBA (self contained breathing apparatus) Role may suit someone from the fire service/Rescue more »

Clayton Associates Group are supporting an innovative cloud & software consultancy based in Leeds who are looking to recruit a Product Support Specialist to their team. The role would be best suited to a technology graduate or anyone with a strong passion for technology who is willing to learn … apply themselves. It is a fantastic opportunity for anyone wanting their first role within the industry, offering fast career & technical progression. Role Responsibilities: Customer Support - Troubleshooting technical issues and escalating difficult tickets to senior team members. Providing professional responses to clients regarding issues via phone, email, or support more »

outcomes for our customers. POSITION OVERVIEW *This is a hybrid role with 1 office day a week in our York Office* As the Technical Support Specialist, you will become an integral part of a dynamic and close-knit team. Your primary responsibility will be to serve as the … entails direct interaction with customers via phone and email, necessitating a high level of comfort and confidence in a customer-facing capacity. RESPONSIBILITIES Handles support calls and tickets and queue management Takes ownership of customer issues reported and resolving problems Researches, diagnoses, troubleshoots, and identifies solutions to resolve software … to changes in the work environment, manages competing demands, and is able to deal with frequent change, delays, or unexpected events Monitors after-hours support on a rotating schedule Performs other related duties as assigned Able to work 8:30-5 PM QUALIFICATIONS Experience with SQL and basic SQLServer more »

MKM operates throughout the UK with 127+ branches and a central support function based in Hull. Due to continuing expansion, additional IT Support Specialists are being sought to work as part of the IT Helpdesk and wider IT Team, to assist users with all manner of queries, requests … installation of equipment Help to administer, maintain and monitor IT systems Assist with projects Key Skills Have excellent Microsoft Windows desktop and general IT support knowledge Be able to support mobile phones and devices Good written skills – recording and updating issues clearly and concisely Ability to learn and … absorb new systems and processes quickly Familiarity with support administration tools, i.e. ticketing systems, MS Active Directory, MS server Good general MS Office skills Desirable Experience within the builders’ merchant sector or other similar business Experience in supporting Apple MACs Experience in supporting phone systems, network troubleshooting This role more »

Job DescriptionMKM operates throughout the UK with 127+ branches and a central support function based in Hull.Due to continuing expansion, additional IT Support Specialists are being sought to work as part of the IT Helpdesk and wider IT Team, to assist users with all manner of queries, requests … the supply and installation of equipmentHelp to administer, maintain and monitor IT systemsAssist with projects Key SkillsHave excellent Microsoft Windows desktop and general IT support knowledgeBe able to support mobile phones and devicesGood written skills – recording and updating issues clearly and conciselyAbility to learn and absorb new systems … and processes quicklyFamiliarity with support administration tools, i.e. ticketing systems, MS Active Directory, MS serverGood general MS Office skillsDesirableExperience within the builders’ merchant sector or other similar businessExperience in supporting Apple MACsExperience in supporting phone systems, network troubleshootingThis role is based at Stoneferry Road in Hull but occasional travel more »

and tracked tactical vehicles and Systems. The combined strength and assets of these companies brings together military vehicles design, manufacture, integration and through life support expertise of two of Europe's largest Defence companies to service the exacting requirements and capabilities of our global customer base. The organisation also … Critical projects are underway to integrate with Rheinmetall engineering systems and improve data collaboration. The successful candidate will need to help with the configuration, support and implementation of a TeamCenter, NX and Creo solution. Skills/Requirements Working Knowledge of Siemens Teamcenter Working knowledge of Siemens NX/PTC … to the nature of the work, you must be comfortable with us putting you through SC security clearance Main Responsibilities Provide first level technical support to end users via phone, email, teams or in person. Work closely with IT Service providers Performing daily/monthly/annual IT routine more »

Role Summary: 1st Line Support Manchester - Shift Pattern (5 days on, 2 days off) Enterprise Software House £25,000-£30,000 starting salary (plus bonus scheme and other benefits) We're working closely with an enterprise level software company who are looking to hire a 1st Line Support … team. In this role, you'll be responsible for solving both internal and external technical issues which include, hardware set-up, triaging, application. system support and more! This is a challenging and varied role that will allow you access to multi-national clients in a fast-paced, rewarding environment. … This company are ideally looking for someone who has 1-2 years' experience in a 1st Line Support/Helpdesk/ServiceDesk role who is looking for their next step! Who you are: Minimum 12 months experience in a relevant role Excellent communication skills Previous hardware experience (desirable) Previous more »

together to provide the best possible service to our schools! A day in the life of a CSA at Arbor.. Providing excellent first line support to resolve customer queries via incoming calls, webchat and emails. Identifying any risk and relaying the information to relevant teams, working well internally. Ensuring … about us and the role as well as us learning more about your search and experience. Our 1st stage interview takes place with 2 Support Team Leads online - we use Google Meet for the majority of our video interviews. This will be 1 hour 30 minuteslong , covering competency and … we'll send you a document to help prepare. Our 2nd and final stage interview will be a video callwith Emily Dowse(Head of Support) which would be a culture fit style interviewand will focus around our values and mission as all Arbor employees are very much aligned to more »

our products and services. With a wide variety of solutions available, from websites to applications to integrated data systems, they may need help or support with their packages. This includes but is not limited to software handling, service requests, product updates, service interruptions, etc. What You’ll Do Trouble … record of delivering high quality customer service in a customer focused environment, preferably a contact center Experience of working in a technical or software support capacity would be ideal Experience of CRM and telephony systems beneficial (preferably Salesforce Service Cloud and Genesys) IT qualifications/degree educated would be more »

working to help engineers with technical problems from password resets to internet issues. Having experience with Macs is useful. Skills: Azure AD, 1st line support exp and 2nd line exp Duration: 12 months + Rate: £300 - £320 - Inside Location: Must be located in Manchester - 5 days a week on more »