6 of 6 Remote Support Team Leader Jobs

Recovery Support Team Leader Location: London Salary : £30,082 per annum, plus benefits Vacancy Type: Permanent, Full Time We are recruiting for a Recovery Support Team Leader. The Recovery Support service is available to current or former Forward Trust clients who are on a substance misuse recovery pathway, making … in addiction recovery, moving away from crime, overcoming mental health problems, or who are coming out of a period of unemployment or homelessness. Roles Responsibilities The Team Leader will be based within the central Recovery Support team. The Team Leader will be responsible for co-ordinating all recovery support functions … that offers inspiration and a structured pathway to recovery for service users, as well as supporting to develop our peer led network called Forward Connect. The Team leader will also support with the delivery of the peer mentoring strategy in their allocated geographical areas. The aim of the role is to have a robust recovery More ❯

Exciting opportunity to join a fast-growing delivery solutions company and work with a diverse team, gain international logistics experience, and grow your career in a dynamic and flexible environment shaping the future of route delivery services. Company Profile: Our client is a leading logistics and delivery solutions provider based in England, Great Britain, United Kingdom, specializing in … delivering consistent, high-quality service while supporting a dynamic and collaborative work environment. Overall purpose and responsibilities of the role: As an OTR Support Team Leader , you are responsible for managing and supporting a team of advisors, handling escalations, driver interactions, safety incidents, and audits. You oversee workload, set goals, monitor performance, ensure … teams development Involves running handover calls with evening shift staff, conducting team meetings, and serving as the primary point of contact for escalations. The team leader will handle approximately 20-30% of driver interactions while supervisors handle the majority of day-to-day communications. Driver communication occurs primarily through chat (80-90%) rather than phone More ❯

We’re looking for an experienced and inspiring Customer Support Team Leader to join our team. In this role, you’ll lead and support our fantastic team of Customer Support Advisors and Specialists, helping them deliver consistently outstanding experiences for our customers. You’ll play a vital role in … coaching the team, optimising support processes, and ensuring service excellence across every interaction. If you’re passionate about people, thrive in a fast-paced environment, and know what great customer support looks like, we’d love to hear from you. What You’ll Do: Lead and inspire a team of Customer Support … day, your work will help modernise and future-proof social care. 🚀 Tech That Transforms –automation, real-time data—our solutions are redefining how social care operates 🏆 Join the Market Leader – Trusted by thousands, we set the benchmark for digital transformation in social care 💡 Drive Meaningful Innovation – Work at the forefront of a sector ready for change, where your skills More ❯

We’re looking for an experienced and inspiring Customer Support Team Leader to join our team. In this role, you’ll lead and support our fantastic team of Customer Support Advisors and Specialists, helping them deliver consistently outstanding experiences for our customers. You’ll play a vital role in … coaching the team, optimising support processes, and ensuring service excellence across every interaction. If you’re passionate about people, thrive in a fast-paced environment, and know what great customer support looks like, we’d love to hear from you. What You’ll Do: Lead and inspire a team of Customer Support … day, your work will help modernise and future-proof social care. 🚀 Tech That Transforms –automation, real-time data—our solutions are redefining how social care operates 🏆 Join the Market Leader – Trusted by thousands, we set the benchmark for digital transformation in social care 💡 Drive Meaningful Innovation – Work at the forefront of a sector ready for change, where your skills More ❯

Service Desk Team Lead/Technical Support Manager Ready to lead a high-performing team on the front lines of cutting-edge technology? We're seeking a dynamic Service Desk Team Lead/Technical Support Manager with a passion for driving results and inspiring others where you'll mentor and … OLAs to drive the right outcomes for customers Be a role model - demonstrate what good looks like; instil and promote the right behaviours Be a dynamic, positive and enthusiastic leader, whilst maintaining focus and structure around your work Promote a customer-centric focus, coach your team on the best customer support practices Inspire your team … and core values Build trust and promote an inclusive and fair working environment Instil accountability - ensure urgency and accuracy as well as appropriate focus and engagement Be a visible leader – represent and promote your team at the company stand ups Ensure that your field team is connected with the business – organise regular team More ❯

We are looking for a proactive and experienced Customer Service Team Manager to lead our dynamic support team within the insurance sector. This role is pivotal in ensuring customer satisfaction, operational efficiency, and continuous improvement through data-driven decision-making. As Customer Service Team Manager , you will use data to optimise workflows … skills, a passion for delivering outstanding customer experiences, and proven experience in managing teams within a customer service environment. Key Responsibilities: Lead, coach, and inspire the customer service team to consistently achieve performance targets. Monitor and analyse data to improve workflows, customer satisfaction, and operational efficiency. Oversee daily operations, ensuring smooth handling of customer queries via live chat … enhance customer experience and resolve complex issues. Drive continuous improvement initiatives and staff development. About You Experience with Zendesk or similar software Proven experience in a Customer Service Team Manager or similar leadership role. Strong people management, coaching, and mentoring skills. Excellent communication and problem-solving abilities. Comfortable working with customer service software and data analysis tools. A More ❯