16 Support Technician Jobs in the East of England

Helpdesk Support Technician – Mandarin Speaking As a skilled Mandarin speaker, this role will allow you to become more technical, helping to solve 1st line helpdesk tickets and having a more technical senior team around you to escalate issues up the chain. This one could be for you! We … a small but mighty agency who boast an impressive client base, many of which are based in China. They are looking to add another Support Engineer to their ranks to help them maintain service level agreements and a five star service for their end clients in Asia. Why them … the clients in Asia are operational. can look forward to a starting salary of £32,000 will be working closely with the 2nd line support team and Technical analysts and account managers who are not only highly skilled but also very personable and willing to help train and develop more »

Here at Sealey, we are seeking to recruit an IT Support Technician to join our team based in Bury St Edmunds, Suffolk. You will join us on a full-time, permanent basis andin return, you will receive a competitive salary plus benefits. The Company Would you like to … since 1978, Sealey are the preferred choice for the trade within the automotive, agricultural, motorcycle, industrial and engineering market sectors. Responsibilities as our IT Support Technician will include: Working as part of a team to deliver high quality support to internal staff remotely and in person Taking … to the roles core responsibilities Supporting IT Project leads with project delivery as and when required What we're looking for in our IT Support Technician: Knowledge or experience managing an ADDS environment using RSAT for Windows Experience with Office 365 Exchange, Teams & SharePoint The ability to deploy more »

Job title: 2nd Line Support Technician Salary: up to £36k + Bonuses Location : Wymondham My client is a driven and successful company, and they are looking for a 2nd line support Technician to join their team. This role requires someone who is process orientated, effective and more »

Group is the UK's largest home improvement company with an impressive nationwide presence we are currently looking to recruit an experienced 2nd Line Support Technician - the role will include: Provide first line support for all company users in all aspects of IT Log faults with 3rd more »

decisions while balancing the pressures of incoming and on-going customer contacts. Team members are expected to have the aptitude to understand, work and support hardware and software on various platforms/configurations together with providing solutions to enhance customer experience e.g. contributing to knowledge bases on various platforms … supported sites in adjacent counties as required. The role covers the hours of 08h00 - 17h00. Main Duties: Provide a wide range of services to support, fix and maintain hardware and software across HBLICT's partner organisations. This includes, but is not limited to, attending sites and using remote tools … to achieve prompt and effective resolution. Accurately log all support/service interactions through ITSM tool and processes Respond promptly to requests for support/service in person, via inbound communication channels Participate in regular team meetings Attend and contribute to regular appraisal and personal development meetings Manage more »

IT Support Technician Our client, a leading independent Oil & Gas operator, based in Norwich, is currently seeking an IT Support Technician to join their team. This is a full-time, 12-month contract, working Monday to Friday located in the Norwich Office. There may be a … work. Our client is looking for an energetic, driven individual to join their busy IT team as a core team player within a diverse support environment. As the IT Support Technician, you will be required to react, understand, identify and correct hardware and software issues. Also, configure … business requirements. Key Responsibilities Include: Supporting users in local sites as well as onshore terminals and offshore installations, utilising a helpdesk system and remote support tools. To provide a high level of flexibility and IT support for users. To maintain IT hardware/operational software to a level more »

Allstaff Recruitment are currently seeking an IT Support Technician based in Bedford for a growing construction company. Summary of the IT Support Technician role… Salary: Circa £35,000 Job Location: Bedford Type of Contract: Permanent, Full time Hours: Monday - Friday 8:00am - 5:00pm The role … As the IT Support Technician your role will involve the following important duties: Support and maintain Desktop operating systems and phones. General maintenance of all IT-related hardware and software. Diagnose and resolve technical issues. Fault finding. Support and maintain laptops, desktops and printers. Setting up … and configuring new laptops, desktops and users. Making of Cat 5e network cables. Creating purchase requisitions. The experience required… As a successful IT Support Technician , you will have the following: Minimum of 2 years IT Support experience previously. Good working knowledge of Windows desktop and server OS. more »

Business Systems Support Technician/Eye, Suffolk/Permanent/Full time/Salary is negotiable We are recruiting a Business Systems Support Technician to join our busy manufacturing client based in Eye, Suffolk. The purpose of this role is to support the day to … day functions of the ERP system across the business, apply new and existing business systems and processes to improve efficiencies and to support current and future business needs through the development of new reports, KPI’s and dashboards. Salary Negotiable and dependent on experience, qualifications and attitude. Duties include … Provide a quality ‘first line’ computer hardware and software support service to PC users, primarily focused on ERP related matters. Support the Business Systems Manager. Provide a central point of contact in the IT Department for ERP and reporting requirements. Manage the Change and Development request register. Assist more »

to a high standard; ensure that the client documentation reflects the changes. Investigate, diagnose, and resolve technical issues raised by your client base. Provide support to clients owned by other Technical Leads in case of absence or unavailability. Work alongside the other team members to deliver complex projects when more »

IT Technician Our client, a leading independent Oil & Gas operator, based in Norwich, is currently seeking an IT Technician to join their team. This is a full-time, 12-month contract, working Monday to Friday located in the Norwich Office. There may be a requirement, on occasion, to … work. Our client is looking for an energetic, driven individual to join their busy IT team as a core team player within a diverse support environment. As the IT Technician, you will be required to react, understand, identify and correct hardware and software issues. Also, configure and implement … business requirements. Key Responsibilities Include: •Supporting users in local sites as well as onshore terminals and offshore installations, utilising a helpdesk system and remote support tools. •To provide a high level of flexibility and IT support for users. •To maintain IT hardware/operational software to a level more »

Job title: 1st Line Support Technician Salary: up to £29k + Bonuses Location : Cambridge My client is a driven and successful company, and they are looking for a 1st line support Technician to join their team. This role requires someone who is process orientated, effective and … looking for a long-term role. The ideal candidate will be someone who is a team player and a good sense of humour. Responsibilities: Support for PCs and servers remotely and on-site (Win10, 2008, 2012, 2016, 2019 & 2022) Installing PCs/upgrading software Administration of IP phone systems … Supporting customer applications Setting up email accounts and website hosting Support for Mac's remotely and on-site Technical skills: Anti-Virus, Disk Space, Memory/CPU, Office 365 Management, VPN Issues Connectivity/Wi-Fi Troubleshooting, Active Directory, Service Cancellations IT Solutions & Project Work Attributes: Previous experience working more »

On behalf of our client, we are seeking a highly motivated individual to join the Technical Support team as a 2nd Line Technical Support technician. Having recently entered an exciting phase of growth this is a brilliant time to be joining the business. In this role, you will … reference. Escalate complex technical issues to the appropriate internal teams, following established protocols and ensuring timely resolution. Collaborate with other members of the technical support team to share knowledge, best practices, and contribute to the continuous improvement of the support processes. Ensure high levels of customer satisfaction by … systems. Knowledge of firewalls and IP based networks. Strong problem-solving abilities, with a logical and systematic approach to issue resolution. Experience with remote support tools and ticketing systems is highly desirable. Ability to work independently and efficiently manage multiple priorities in a fast-paced environment. Employee Benefits: Great more »

Expleo are working with a major Automotive manufacturer based in Bedfordshire, who are recruiting for a Materials Handling Support Technician, to join their team on a contract basis. This position will be working within a major Research and Development facility, where the successful candidate will be required to … to ensure they adhere to technical drawings and also ensure the timely receipt and booking in of vehicle parts. Responsibilities within the Materials Handling Support position include: Accurately describe/report parts that have failed inspection Receipt of Goods In/Out, to include unloading of vehicle test parts … Liaising with relevant departments to advise of parts arrival Picking test parts as requested by team members Background & Experience required for the Materials Handling Support role: Ability to recognise car parts Competent in the use of hand-held measuring tools - verniers, vernier calipers, feeler gauges Background in Automotive Experience more »

Helpdesk Technical Support Technician | 1 st Line Our client is a market leader in the development, manufacture and supply of advanced POS Products and industrial weigh labelling equipment into the worlds food processing industries and major retailers.They are a solutions provider to the major retail industry for Point … by many of the worlds leading global food processing and distribution companies. Working alongside both the retail & industrial teams to provide first line technical support to both our customers and field engineers. We are looking for someone with energy and enthusiasm who likes working with technology and people. Full … training on products will be provided. Essential Job Responsibilities Reporting to the Lead Technical Support Technician the Helpdesk Support Technician performs the major functions listed below.All training will be given, however a person with a good interest in technology and fundamental IT skills would be ideal. more »

IT Support Technician - Peterborough - GBP £27,000 (5 days onsite) My client is one of the UK's foremost software houses and is in the midst of company growth! They are seeking a competent IT Support Technician to join their team. This position presents a wonderful … to join a great company and team with plenty of growth potential. As a successful candidate, you will be responsible for providing top-notch support and troubleshooting services for desktops, systems and software. Benefits include: 23 Days Holiday + Bank Holidays Training and progression Opportunities Free onsite parking Company … new Technologies and bespoke software Online Healthcare platform The ideal candidate will have/be able to: Provide 1st and elements of 2nd Line support to both internal & external users Windows management & troubleshooting experience Basic Networking troubleshooting - DNS, DHCP, TCP/IP Office 365, Active Directory Excellent communication skills more »

required To carries out additional duties as requested by Mentor, Senior Setter(s) or Team Leader(s) To undertake work-based learning assignments with support of NVQ assessor and Mentor Training The Apprentice will be working towards the Level 3 Engineering Technician Apprenticeship Standard Qualifications include Level … Diploma in Advanced Manufacturing Engineering (Development Knowledge) The Apprentice will be working towards a Level 3 Diploma in Advanced Manufacturing Engineering (Development Competence) - Technical Support Technician Pathway College attendance will be at Colchester Institute Campus and online Dalau Ltd are committed to giving opportunities to allow the next … environment so that employees always know what they are working towards and what the reward is at the end of it Apprenticeship Standard Engineering technician (level 3) Training Provider COLCHESTER INSTITUTE Working Week Monday - Thursday, 06:30 - 17:00 or 16:30 - 03:00 or Monday - Thursday more »