Job Title: ICT SupportTechnician Place of Work/Group Company: Nijhuis Saur Industries UK/Eire Ltd, Wallsend , UK Summary: The ICT SupportTechnician will be a key member of the ICT Team providing remote support to all employees across the UK, offering technical … assistance, troubleshooting, and resolving IT issues. Responsibilities will range from 1st line support, managing end user devices, through to assisting in implementation of bespoke IT projects. Duties and Responsibilities: Be an active and supportive member of the ICT team, working in collaboration and autonomously to meet the needs of … update the Helpdesk knowledge base. Using the Group’s remote access software to manage and deal with basic 1st level requests to provide remote support to end users. Maintain the hardware and software asset registers. Managing the build, configuration & issue and return of IT devices to & from end users. more »
Grimsby, South Humberside, North East, United Kingdom
Syntax Consultancy Limited
IT SupportTechnician Permanent Grimsby (Lincolnshire) £26,000 - £28,000 (DOE) IT SupportTechnician needed for a permanent position based in Grimsby (Lincolnshire), including occasional travel to other UK sites if required. A chance to join an established business with a long-term proven track record. … Start May/June 2024. Key skills, experience + duties will include: Providing day-to-day technical support for specialist IT systems including: plant systems, factory stock systems, labelling systems, machine software and devices. Supporting, trouble-shooting + resolving end-user IT service requests and incidents for both standard … rotating weekly shift pattern (06:00-13:45, 08:00-16:00, 09:45-17:30), and providing out-of-hours 24/7 support cover when required. Working to agreed SLAs and best practice for IT operational support. Building relationships with IT colleagues and 3rd party IT supportmore »
My client is a world-renowned retail manufacturing company, with several sites spread across the globe. They're looking for a dedicated IT SupportTechnician who is eager to learn and improve their craft. If you're looking for a role with a close-knit team, and also … a sense of independence, then this may be the role for you. IT SupportTechnician £25,000 - £30,000 Durham/Onsite Day-to-Day: Provide first-line support to end-users, addressing hardware and software issues promptly and effectively. Assist users with troubleshooting, resolving technical problems … integrity of data and backups are in line with policies and disaster recovery plans. Tech Stack: Windows Server Office 365 Azure Networking Hardware Desktop Support Company Benefits: 32 Days paid annual leave Opportunities for career growth and development Collaborative and supportive work environment Tight-knit, technically strong team to more »
Gateshead, Tyne and Wear, North East, United Kingdom
In Technology Group Limited
3rd Line IT SupportTechnician Gateshead (Newcastle) £30,000 - £45,000 Are you an experienced IT professional looking for a challenging role in a dynamic environment? Join our client, a leading Managed Service Provider, as a 3rd-line IT Support Engineer in the vibrant city of Newcastle. … As a 3rd Line IT Support Engineer, you will play a crucial role in ensuring the seamless operation of their clients' IT environments. You will be responsible for providing advanced technical support, and troubleshooting complex issues. Day-to-Day: Act as a senior point of contact for escalated … technical issues from 1st and 2nd line support. Diagnose and resolve complex hardware, software, and networking issues. Provide expert-level support for Windows Server, Active Directory, and other enterprise-level technologies. Collaborate with clients to understand their business needs and recommend strategic IT solutions. Contribute to the planning and more »
They prioritise cultivating a warm and welcoming environment for their colleagues, having a great reputation locally for being a super place to work. IT SupportTechnician Durham/Onsite £20,000 - £30,000 (DOE) Day-to-Day: Support the internal hardware and software - maintenance, repairs, troubleshooting, etc. … Provide 1st and 2nd line support for all IT-related issues. Diagnose and resolve issues via the helpdesk system. Assist with hardware and software installations for new users/system upgrades. Administer user accounts, passwords, email accounts, and security access for staff. Create and maintain documentation. Support the more »
Darlington, County Durham, North East, United Kingdom
In Technology Group Limited
They prioritise cultivating a warm and welcoming environment for their colleagues, having a great reputation locally for being a super place to work. IT SupportTechnician Durham/Onsite £25,000 - £30,000 (DOE) Day-to-Day: Support the internal hardware and software - maintenance, repairs, troubleshooting, etc. … Provide 1st and 2nd line support for all IT-related issues. Diagnose and resolve issues via the helpdesk system. Assist with hardware and software installations for new users/system upgrades. Administer user accounts, passwords, email accounts, and security access for staff. Create and maintain documentation. Support the more »