21 of 21 Remote Support Technician Jobs

IT Systems Engineer/2nd Line & 3rd Line Support Technician with experience planning and implementing Desktop Builds, Group Policy Deployments, Virtualised Servers and supporting Windows and Linux environments and the general IT infrastructure is required for an innovative and modern university based in Garthdee, Aberdeen, Scotland This job is officially known in the University as a Systems Engineer … TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week JOB OVERVIEW We have a fantastic new job opportunity for an IT Systems Engineer/2nd Line & 3rd Line Support Technician (officially known in the University as a Systems Engineer ) with experience planning and implementing Desktop Builds, Group Policy Deployments, Virtualised Servers and supporting Windows and Linux environments … and the general IT infrastructure. Working as an IT Systems Engineer/2nd Line & 3rd Line Support Technician you will have experience at a technical level in the development, deployment, support and maintenance of IT infrastructure components such as servers, storage, virtualisation, desktop systems, identity management, security etc. As an IT Systems Engineer/2nd Line & 3rd More ❯

IT Support Technician Location Derby - Hybrid after training Salary: Dependent on experience Are you looking to grow your career in IT support? We're seeking a friendly and skilled IT Support Technician/1st Line Support Engineer to join a busy support team, delivering excellent service across Office 365, Windows 10/… solutions to end users. From password resets to connectivity issues, you'll be the first point of contact and a trusted voice for IT support. The role of IT Support Technician will involve: Respond to IT support requests via phone, email, and ticketing system. Diagnose and resolve issues across hardware, software, Office 365, Intune, Azure, and Windows …/11. Escalate more complex incidents to 2nd Line Support where necessary. Accurately log incidents and resolutions using a ticketing system. Configure and set up new laptops, desktops, and mobile devices. Ensure data protection and IT security best practices are followed. The ideal candidate for the IT Support role will have Skills & Experience: Experience in IT Support More ❯

IT support technician - MSP Up to £30k Working from home with client visits Devon Benefits: Work from home (apart from client visits and initial onboarding) Health care plan Holiday increases with length of service Team socials Retails discounts Subsidised Broadband I am working with an MSP in Devon who is looking for a skilled IT support technician … This role will require client site visits and as such you will need to be able to drive to be successful. You will be providing day to day IT support for clients, remotely and on site when needed. You will be answering and triaging calls, sticking to SLA, managing your time effectively, and escalating when necessary. You will be … vendors when necessary. You will be involved with hardware builds. This company has an excellent reputation, and you will be exposed to a wide range of technologies and technical support that will advance your skillset. What they are looking for: Great communicator Ideally experience in an MSP or supporting lots of external end users. Drivers license Microsoft 365 - Azure More ❯

IT Support Technician Chandlers Ford ?? Up to £31,900 DOE | Hybrid (4 days office/1 day WFH) | Free parking | Bonus & great benefits Our client is looking for a proactive IT Support Technician to join their growing team. This is a varied role where youll provide helpdesk support across hardware, software, and networks, while also … supporting IT projects and keeping systems running smoothly. ? First-line IT support across systems, devices & cybersecurity ? Manage and support mobile devices, upgrades & accessories ? Troubleshoot networks, Wi-Fi, routers & switches ? Deploy, configure & maintain IT equipment ? Liaise with external vendors and suppliers What were looking for: Previous IT support experience Strong knowledge of Microsoft Windows & 365 Basic networking knowledge … to travel to sites) This role would suit someone confident, detail-oriented, and eager to make a real difference. ?? Interested? Apply today or contact Emma Brotherton at Meridian Business Support, Eastleigh for a confidential chat. Meridian Business Support is a recruitment specialist acting on behalf of our client as an employment business for this vacancy More ❯

Do you enjoy working in a fast-paced environment? Have you worked within 1st line support before? Then this role may be for you! Please see the role below and apply if you feel you have the experience! Job Title: IT Support Technician Location: Liverpool Salary: £30-35K per annum, DOE Contract Type: Permanent Hours: Monday … to Friday About the Role: Our client is seeking a proactive and tech-savvy IT Support Technician to join their team. This is a fantastic opportunity for someone looking to grow within a supportive and dynamic environment. You'll be the first point of contact for IT-related issues, providing essential support to staff both in-office … and remotely. The role is initially temporary, with strong potential to become permanent depending on performance and business needs. Key Responsibilities: Provide 1st line support for hardware, software, and network issues. Manage and triage incoming support tickets via the help desk system. Resolve straightforward technical issues independently. Escalate complex problems to 2nd line support or software development More ❯

1st Line IT Support Technician (MSP) - North London - £28K NOTE: You must have a full UK Drivers licence & own vehicle - ESSENTIAL. Read on if you're looking to join a rapidly growing MSP that invests in you. The IT MSP specialise in IT Support, Cyber Security and VoIP telephony. You will be joining a team who foster … UK Driving licence and access to vehicle - absolutely essential Desirable: Prior experience in an MSP setting. Familiarity with supporting VoIP systems. Experience in Office 365 administration. Ability to provide support for Mac OSX. Basic proficiency in server administration tasks such as AD user account management and password resets. As a 1st Line IT Support Technician, you'll … exceptional customer service and technical support. This includes answering calls, providing remote assistance, and managing escalations effectively. You'll also have the opportunity to engage in on-site technical support when required, contributing to the overall success of the team. BENEFITS: Starting salary of up to £28,000 per annum 28 days holiday (incl. Bank Holidays) Hybrid working Performance More ❯

IT & Communications Support Technician Location: Exeter/South-West (Hybrid - 1 day/week onsite minimum) Salary: £26k + benefits Deerfoot Recruitment is working on behalf of a fast-growing, forward-thinking organisation within the insurance sector to find a skilled IT & Communications Support Technician . This is a fantastic opportunity for a motivated IT professional … looking to join a supportive and energetic team within a business committed to innovation and growth. The successful candidate will play a key role on a busy support desk, troubleshooting and resolving IT issues across a Microsoft 365 environment. The role involves a mix of remote working and travel to offices across the South-West (typically once a week … key. These office locations include Exeter, Plymouth and Torquay. A "security-first" mindset, combined with a proactive and user-focused approach, is essential. Key Responsibilities: Provide desktop and user support, resolving software/hardware issues Support and maintain Microsoft 365, Active Directory, and related systems Manage device deployment and user onboarding/offboarding Collaborate with third-party suppliers More ❯

Description Job Type Full-time Description IPMS Technician Support (Level III) Primary Location: Springfield, VA (NGA Campus) Clearance: Active TS/SCI Ability to work remotely: No Obsidian Solutions Group (OSG) is seeking an experienced IPMS Technician Support (Level III) to manage operations of the In Place Monitoring System (IPMS) console. This role ensures the console … signals and anomalies meeting established threat thresholds are resolved within timelines set by the NGA TSCM Program Manager. Resolved signals must be documented in monthly and quarterly reports. The technician will monitor and report IPMS console health status when operational capability is reduced, and ensure all IPMS and Signal of Interest reports are accurate, complete, and submitted on time. … one calendar year of assignment, for access to DoD networks in accordance with DoDD 8140.01, by attaining and maintaining at least baseline certification for DoD 8570.01-M Information Assurance Technician Level II (IAT2) compliance, at the sole expense of the contractor Desired: Possess a Bachelor's degree in Computer Science, Engineering or a related technical discipline • Be a credentialed More ❯

Solutions Support Technician II US-NJ-Burlington Job ID: 33350 Type: Full-Time # of Openings: 1 Category: Systems Technical Support CUSA Burlington Office About the Role This role is a technology support professional, supporting customers who use solutions and software sold by Canon USA. An experienced support professional, capable of resolving a wide range … of technical issues including networking, software, and hardware solutions. This position is primarily phone based and uses remote support tools to interact with our clients. Acts as an individual contributor in a help desk environment, using skills and resources to provide technical support. Creates tickets and collaborates with clients with the goal to rapidly resolve or manage escalation to … field and vendor resources. Your Impact - Intakes new customer requests, creates a case ticket to identify the client, validates support and triage the request. - Performs remote technical support provided via phone and email, using remote access tools as necessary to interact with our customer requests. - Utilizes strong technical skills and training on Canon hardware and software solutions to More ❯

IT Support Technician Location: Ringwood, Hampshire, + Hybrid Home Working Salary: £25,077 + Profit Share + Benefits Hours: 37.5 hours per week full time The Role You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our customers. This is a fantastic career opportunity … for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle. Skills & Experience To succeed in this role, you will require a strong enthusiasm for IT … troubleshooting and problem-solving, and the ability to deliver exceptional customer service. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support Role-specific training is available through Microsoft Learn Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service More ❯

2nd Line IT Support Technician (German & English) £28,000 £36,000 Selsey/Bognor or Fully Remote (PO20) Excellent benefits including a 9-day working fortnight Are you looking for a 2nd Line IT Support role where your bilingual skills really matter? Join a fast-moving, collaborative team supporting diverse environments across the UK and Germany. You … ll be the go-to person for escalated issues, delivering outstanding technical support to both English- and German-speaking users. From Microsoft 365 troubleshooting to onboarding new users and devices, you ll help keep systems running smoothly and make sure clients feel supported every step of the way. What You ll Be Doing Own and resolve 2nd-line tickets … escalated from 1st line within agreed SLAs. Provide clear, empathetic support in German and English across phone, remote, and email channels. Attend client calls/meetings in German; capture actions and next steps in both languages. Support onboarding projects (account provisioning, device prep, Microsoft 365 tenant configuration). Troubleshoot and resolve issues across Microsoft 365, Windows client/ More ❯

2nd Line IT Support Technician (German & English) £28,000 – £36,000 Selsey/Bognor or Fully Remote (PO20) Excellent benefits including a 9-day working fortnight Are you looking for a 2nd Line IT Support role where your bilingual skills really matter? Join a fast-moving, collaborative team supporting diverse environments across the UK and Germany. You … ll be the go-to person for escalated issues, delivering outstanding technical support to both English- and German-speaking users. From Microsoft 365 troubleshooting to onboarding new users and devices, you’ll help keep systems running smoothly — and make sure clients feel supported every step of the way. What You’ll Be Doing Own and resolve 2nd-line tickets … escalated from 1st line within agreed SLAs. Provide clear, empathetic support in German and English across phone, remote, and email channels. Attend client calls/meetings in German; capture actions and next steps in both languages. Support onboarding projects (account provisioning, device prep, Microsoft 365 tenant configuration). Troubleshoot and resolve issues across Microsoft 365, Windows client/ More ❯

2nd Line IT Support Technician (German & English) £28,000 – £36,000 Selsey/Bognor or Fully Remote (PO20) Excellent benefits including a 9-day working fortnight Are you looking for a 2nd Line IT Support role where your bilingual skills really matter? Join a fast-moving, collaborative team supporting diverse environments across the UK and Germany. You … ll be the go-to person for escalated issues, delivering outstanding technical support to both English- and German-speaking users. From Microsoft 365 troubleshooting to onboarding new users and devices, you’ll help keep systems running smoothly — and make sure clients feel supported every step of the way. What You’ll Be Doing Own and resolve 2nd-line tickets … escalated from 1st line within agreed SLAs. Provide clear, empathetic support in German and English across phone, remote, and email channels. Attend client calls/meetings in German; capture actions and next steps in both languages. Support onboarding projects (account provisioning, device prep, Microsoft 365 tenant configuration). Troubleshoot and resolve issues across Microsoft 365, Windows client/ More ❯

We are recruiting for an IT Support Technician on behalf of our client in Lewes on a temporary basis. The ideal candidate will be able to provide frontline support to customers and partners, ensuring timely and effective resolution of incidents and tasks related to IT equipment, software and services. This roles offers hybrid working after the initial … training period. A basic DBS is required. About the Role: Provide day-to-day technical support (first/second line) for users, covering hardware, software, peripherals and basic network issues Diagnose, resolve and escalate incidents and service requests using agreed processes and documentation Deploy, configure and maintain desktops, laptops, mobile devices and peripherals; carry out imaging and software installations … Support day-to-day operation of servers, basic network troubleshooting and connectivity checks; liaise with third-party suppliers where required. Maintain accurate asset inventories, documentation and knowledge base articles to support consistent service delivery Work with colleagues to ensure security, backup and compliance standards are maintained About You: Previous experience in first/second line ICT support More ❯

We are recruiting for an IT Support Technician on behalf of our client in Lewes on a temporary basis. The ideal candidate will be able to provide frontline support to customers and partners, ensuring timely and effective resolution of incidents and tasks related to IT equipment, software and services. This roles offers hybrid working after the initial … training period. A basic DBS is required. About the Role: Provide day-to-day technical support (first/second line) for users, covering hardware, software, peripherals and basic network issues Diagnose, resolve and escalate incidents and service requests using agreed processes and documentation Deploy, configure and maintain desktops, laptops, mobile devices and peripherals; carry out imaging and software installations … Support day-to-day operation of servers, basic network troubleshooting and connectivity checks; liaise with third-party suppliers where required. Maintain accurate asset inventories, documentation and knowledge base articles to support consistent service delivery Work with colleagues to ensure security, backup and compliance standards are maintained About You: Previous experience in first/second line ICT support More ❯

Are you an experienced IT Support Technician looking for your next challenge We're looking for a proactive and customer-focused individual to join a busy helpdesk team in Waterlooville. In this role, you'll be the first point of contact for our customers, providing initial technical support, troubleshooting issues, and ensuring incidents are handled quickly and … in delivering an excellent service, solving problems, and escalating where required - all while keeping customers informed every step of the way. Key Duties Act as the first line of support for customer incidents and requests via phone, email, and ticketing system. Perform initial troubleshooting of software bugs, system failures, and connectivity issues. Provide first-time fixes where possible and … updated on progress, expected resolution times, and outcomes. Document recurring issues and solutions to improve the knowledge base. Monitor system performance and logs, reporting potential issues before they escalate. Support post-incident analysis by identifying root causes and recommending improvements. Skills & Knowledge Minimum 1.5 years' experience in IT support/helpdesk roles. Strong customer service focus and ability More ❯

First Line Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideallat an MSP, proficiency in supporting and troubleshooting Windows 10 & 11 and Mac, with gratinterpersonal skills and an excellent telephone manner is required for a well-established IT Services Company based in the City of London WRK WITH THE LATEST CLOUD … Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday ** Fantastic Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for a First Line Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideally at an MSP, proficiency in supporting and troubleshooting Windows 10 & 11 and Mac … with great interpersonal skills and an excellent telephone manner. As the First Line Support Engineer/IT Service Desk Technician you will provide remote technical support as part of a talented team, working from home two days a week and three days in the office. Working as the First Line Support Engineer/IT Service Desk More ❯

Role: IT Support Specialist 1st line & 2nd line support Salary: Up to £30K Location: Chesterfield Hybrid: Option for work-life balance Overview: We are seeking a proactive and customer-focused IT Support Specialist to provide first- and second-line support across our UK and Nordic operations. This role offers exposure to a broad range of IT … and helpdesk ticketing system. Diagnose and resolve technical issues with hardware, software, networks, and peripherals. Set up, configure, and maintain desktops, laptops, mobile devices, and other IT equipment. Provide support for Microsoft 365, Windows, and other common business applications. Perform user administration on Active Directory and other relevant platforms. Record and manage issues using IT support tools, ensuring … Environment: Reporting to the IT Service Manager within a matrix organisation. Based at the UK Head Office with a UK-based IT team of six. Occasional travel required to support depot IT requirements in the UK and potentially internationally. Experience & Skills Functional: experience within an IT support function or relevant degree. Competence with Microsoft Windows, Active Directory, Group More ❯

Have you recently worked in IT or Software Customer Support? Do you thrive in delivering excellent Customer service? Then this role is for you - as a 1st line IT Support Analyst. We can offer you: A starting salary of £24,700 + overtime You will be able to build your IT career in a strong team, committed to … + with some remote work. You will be joining a company that offers training and a genuine career path with an additional benefits package. As the 1st Line IT Support Analyst, you will: Serve as the primary contact for telephone support, assisting pharmacy dispensers with IT problem resolution. Provide telephone support to the user base utilising remote … ownership of incidents and progress them quickly and efficiently. Document issues/problems and raise them to the 2nd line team. We are looking for a 1st Line IT Support Analyst with: A customer service delivery background Good general IT skills. Problem-solving attitude and aptitude. Good communication skills, both written and verbal. Good problem-solving skills. Ability to More ❯

publisher of G.I. Jobs. This designation reflects the company's commitment to hiring and supporting active-duty and veteran employees. Responsibilities POSITION SUMMARY The Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital Innovation for General Services Administration (GSA) Infrastructure Technologies (DIGIT) task order, is relied upon to provide IT services that appropriately respond to the time-sensitive … needs of customers, including Very Important Persons (VIPs) and executives, and provide prompt referrals and escalations to an appropriate IT support service option. The EITSD provides support to users of GSA's internal infrastructure as well as applications and systems owned by various GSA Service and Staff Offices. The EITSD is the centralized POC for GSA end users … and customers to report incidents, submit requests, seek advice, and register complaints about GSA's IT infrastructure, applications, and programs supported in the environment. As a Senior Computer User Support Specialist, your primary responsibility is ticket processing and resolution management, which includes detailed and clear documentation of the problems and the actions taken to resolve them. Customer service is More ❯

Onsite IT Field Support Engineer who is a technically minded team player with good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a well-established IT Services Company based in the City of London. WORK WITH THE LATEST CLOUD SERVICES AND TECHNOLOGIES This role is focusing on the latest Microsoft cloud … Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday ** Fantastic Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for an Onsite IT Field Support Engineer who is a technically minded team player with good IT troubleshooting and user facing skills. As the Onsite IT Field Support Engineer you will act primarily as … clients and work closely with technical leads, account managers and other tech teams to deliver an IT vision which future proofs client systems. Working as the Onsite IT Field Support Engineer you will be supporting clients onsite on a regular or ad-hoc scheduled basis. Site visits are generally within walking distance of the Farringdon/Chancery Lane office More ❯