1 to 25 of 40 Remote Support Technician Jobs

We have an exciting opportunity for a 2nd Line IT Support Technician to work for a multi-award winning IT Managed Services company in Newcastle. Hybrid working is in-play, the successful candidate can work from home for 2 days a week, and 3 days in the office. MFK Recruitment has successfully recruited 42 candidates for this client … opportunities. If you are looking for a role where you can learn new technologies and utilise your current skills, then this is certainly the role for you! This IT Support Technician role comes with genuine progression, my client is extremely interested in candidates looking to learn and progress. What will the 2nd Line IT Support Technician be doing day-to-day? This is an opportunity to work for a dynamic and fast-growing organisation. The purpose of the role is to install and support IT systems and infrastructure for our clients. We are looking for a capable 2nd Line Technician with a proven history supporting and maintaining on-premise and cloud environments, experience More ❯

First Line Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideally at an MSP, proficiency in supporting and troubleshooting Windows 10 & 11 and Mac, with great interpersonal skills and an excellent telephone manner is required for a well-established IT Services Company based in the City of London. WORK WITH THE … Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday ** Fantastic Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for a First Line Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideally at an MSP, proficiency in supporting and troubleshooting Windows 10 & 11 and Mac … with great interpersonal skills and an excellent telephone manner. As the First Line Support Engineer/IT Service Desk Technician you will provide remote technical support as part of a talented team, working from home two days a week and three days in the office. Working as the First Line Support Engineer/IT Service Desk More ❯

IT Support Technician (1st/2nd Line) (Remote - UK Based) Full-time | Must be available during Australia hours (night shifts) Are you an IT support professional looking for a fully remote role with a global schedule? A global client of mine is seeking an IT Support Technician to join their team and provide top-tier … technical support while working UK-based remotely on Australian hours. This is a new role as they look to bring their support function in-house. Key Responsibilities Deliver first-line technical support via phone, email, and remote tools. Troubleshoot hardware, software, and network issues. Manage and resolve tickets using systems like Zoho, Zendesk, or Jira. Administer user … accounts and permissions through Active Directory. Escalate complex issues to second-line support when needed. Required Skills and Experience Previous experience in IT support or a helpdesk role. Familiarity with Active Directory, ticketing systems, and remote support tools. Strong communication and problem-solving skills. Experience supporting Windows and macOS environments. Knowledge of cloud-based tools like Microsoft More ❯

world in the process. We want you to find your spark. Because that's what drives you to be better, be more and ultimately, be more fulfilled. Role- Deskside Support Technician Location- Netherlands (Venlo for 4 days in a week and OSS once in a week) Job Type- Full Onsite (5 days a week) Full time Employment - Contractual … Months duration) KEY RESPONSIBILITIES & JOB DESCRIPTION: Relevant Experience : 3 Years minimum Certification : A+ Hardware, Microsoft (preferred), ITIL (Preferred) , CCNA (preferred) Hardware Support : PC (Desktop, Laptop), Tablet (Windows, Apple, Android), Printers (Network, Desk), Smart Phones, Desk Phones, Video Conference Rooms Devices (Audio & Video) Tools : Windows OS, MS Office, O365, Mac OS (preferred) Ticketing System : ServiceNow (IM, SRM, AMDB, CMDB, Knowledge … Management) Others : Excellent Communication - soft skills (read, write & speak) Skillset Ability to perform On-Call Support during Off-Office hours (5:00 PM to 8:00 AM), Sat/Sun and Public Holiday in case of P1/P2 Ticket or any scheduled activity. Travel to the Near By Site in case of a need Work from Office on More ❯

1st Line Supprt Technician - up to £29,000 I am seeking a 1st line Support Technician to work remotely while occasionaly visiting client sites in the southwest region. The right 1st line Support Technician will be a part of the IT team,you will serve as the initial point of contact for Business clients seeking … first-line technical assistance via phone, email, and remote tools * Monitor and uphold service levels, ensuring timely ticket resolution * Travel to client sites when necessary to provide in-person support * Accurately log and track support cases using internal systems * Diagnose and resolve common issues with hardware, software, and connectivity * Escalate more complex matters to second- or third-tier … support * Adhere to internal procedures for case updates and documentation * Maintain and contribute to internal knowledge base and documentation standards * Prioritise clear, professional communication with clients at all times * Handle user onboarding/offboarding and initial system setups * Act on alerts and system notifications before they develop into larger problems * Routinely check system backups and escalate unresolved failures What More ❯

About the Company We are a rapidly growing organisation based in Central London, providing cutting-edge IT solutions and technical support to businesses across various industries. As part of our expansion, we are looking for a proactive IT Support Technician/Helpdesk Support to join our team. This role offers an excellent opportunity to develop technical … skills while supporting a dynamic and fast-paced IT environment. Role Overview As an IT Support Technician , you will be the first point of contact for IT-related issues, ensuring the smooth operation of hardware, software, and network systems. You will assist employees and clients with troubleshooting, installations, and IT system maintenance while gaining hands-on experience in … IT support. Key Responsibilities Providing first-line technical support for hardware, software, and network-related issues Troubleshooting and resolving IT problems via phone, email, and remote access tools Setting up and configuring computers, printers, and other peripherals Assisting with user account management, password resets, and system access requests Installing and updating software applications and ensuring system security compliance Supporting More ❯

We are a fast-growing organisation based in London, providing cutting-edge IT solutions and support services to a wide range of businesses. As part of our continued expansion, we are looking for a proactive and customer-focused IT Support Technician to join our team. This role is ideal for someone with a passion for technology, troubleshooting … and providing high-quality IT support. Role Overview As an IT Support Technician , you will be the first point of contact for IT-related issues, ensuring the smooth operation of hardware, software, and network systems. You will assist employees and clients with troubleshooting, installations, and IT system maintenance while gaining hands-on experience in IT support. Key Responsibilities … Providing first-line technical support for hardware, software, and network-related issues Troubleshooting and resolving IT problems via phone, email, and remote access tools Setting up and configuring computers, printers, and other peripherals Assisting with user account management, password resets, and system access requests Installing and updating software applications and ensuring system security compliance Supporting office networks, including Wi More ❯

Get AI-powered advice on this job and more exclusive features. Senior IT Recruitment Consultant at Airswift IT Support – Backfill Duration: 01-Apr-2025 - 01-Jul-2025 (initial 3 month contract) Setup: Contractor ( Inside IR35 ) Location: Central London (Hybrid) We are seeking a skilled IT Support Analyst to provide hands-on digital device support in a fast … paced corporate environment. This role focuses on maintaining and troubleshooting essential IT infrastructure, ensuring seamless operations across multiple business sites. Key Responsibilities: Provide hardware and software support for HP PCs, desk equipment , and Windows 10/11 environments. Set up and configure devices for new starters , ensuring smooth onboarding. Manage and troubleshoot iOS mobile devices (iPhones & iPads), ensuring secure … and efficient use. Support and maintain Cisco Meeting Room Equipment , ensuring high-quality video conferencing. Handle Windows printing issues and maintain printer hardware. Assist with LAN infrastructure support, ensuring connectivity across the business. Fulfill IT equipment requests , maintaining inventory and tracking assets. Requirements: Degree or equivalent qualification in IT, or 3+ years of hands-on IT support More ❯

Helpdesk Support Technician Role location – Cambridge, UK/Hybrid working Passionate about IT? Like the thought of supporting a large business? Talented in Helpdesk Support? Then read on! The Helpdesk Support Technician plays a vital role in providing IT support to business partners enabling the company to achieve its goals. You will be looked … upon to provide solutions to technology challenges as well as educate end users on utilizing available tools to perform their tasks more efficiently. What to expect: IT phone support to stakeholders globally (On rotating basis) Computer imaging and troubleshooting Technical advice and guidance for Hologic employees Hardware procurement, inventory, disposal support VIP/Executive support Assist with … upgrades, preventive maintenance IT Helpdesk ticket response and closure On call – out of regular business hours on a rota basis What we expect: Experience in an IT Help Desk support role Windows 10/11 experience Microsoft Office/Office 365 Laptop and printer hardware knowledge required Mobile Device support experience (iOS preferred) Advanced knowledge of desktop support More ❯

inventory of all IT assets (workstations, networking equipment, phones, store tech assets, etc.) track asset allocation, returns, repairs, and disposition ensure compliance with internal asset policies and audit requirements support procurement and tagging of new IT assets and inventory control Systems and telecoms support partner with wider IT team to implement new technologies and improve existing systems collaborate … on IT projects and initiatives (upgrades, testing, deployment) coordinate with systems and telecoms providers to resolve service disruptions or plan upgrades monitor and support daily internet connectivity and bandwidth availability handle first-line troubleshooting of systems and telecoms issues (we need a full stack list here, VoIP, PBX, mobile devices) maintain telephony extensions, user mapping, and voice mailbox setup … procurement manage annual maintenance contracts and service tickets with external providers track service levels and escalate delays or unresolved issues assist in evaluating vendor proposals and quotations Everyday IT support provide end-user support for hardware and basic software issues across UK&I support the onboarding process (workstation procurement, setup, and IT orientation) ensure timely setup and More ❯

Job Title: IT Support Technician Location: Norwich (Hybrid Working) Salary: £25,000 per annum Cooper Lomaz is working with a growing organisation in Norwich to recruit an IT Support Technician. This is a fantastic opportunity for someone looking to progress their career by moving from general IT support into a more software- and application-focused support environment. Role Overview: As an IT Support Technician, you'll be a key point of contact for customers, providing high-quality support for bespoke software applications. You'll work closely with clients to resolve technical issues, track faults using a ticketing system, and ensure all support queries are handled efficiently and professionally. Key Responsibilities: Provide … front-line support for business-critical and bespoke software applications Log, manage, and track incidents and requests via the ticketing system Deliver outstanding customer service, ensuring issues are resolved in a timely and professional manner Work collaboratively with internal teams to escalate and resolve complex issues Support Office 365 and associated desktop applications Assist in maintaining internal documentation More ❯

Application Support Technician Location: East Grinstead (Hybrid Working Possible) Are you passionate about tech and problem solving? Looking to kickstart your IT career in a company that supports global clients and offers real growth potential? Join as a Junior Application Support Technician , where you'll play a key role in ensuring a high level of service … for worldwide customer base. About the Role In this entry-level yet impactful role, you’ll be the first line of support for developed applications, managing internal and external queries. You’ll troubleshoot technical issues, manage application deployments, and ensure customer satisfaction through clear communication and efficient resolution. Key Responsibilities Provide 1st line application support for internal teams … and external clients globally Troubleshoot issues, recommend solutions or workarounds, and document fixes Support customer onboarding, rollouts, and implementation tasks Maintain accurate customer records and call logs in the database Collaborate with cross-functional teams to deliver timely resolutions Assist with upgrades, server builds, and product customisations Contribute to and update internal documentation and processes Support compliance with More ❯

Application Support Technician Location: East Grinstead (Hybrid Working Possible) Are you passionate about tech and problem solving? Looking to kickstart your IT career in a company that supports global clients and offers real growth potential? Join as a Junior Application Support Technician , where you'll play a key role in ensuring a high level of service … for worldwide customer base. About the Role In this entry-level yet impactful role, you’ll be the first line of support for developed applications, managing internal and external queries. You’ll troubleshoot technical issues, manage application deployments, and ensure customer satisfaction through clear communication and efficient resolution. Key Responsibilities Provide 1st line application support for internal teams … and external clients globally Troubleshoot issues, recommend solutions or workarounds, and document fixes Support customer onboarding, rollouts, and implementation tasks Maintain accurate customer records and call logs in the database Collaborate with cross-functional teams to deliver timely resolutions Assist with upgrades, server builds, and product customisations Contribute to and update internal documentation and processes Support compliance with More ❯

Join to apply for the Junior Operations Support Technician role at CDL Software Join to apply for the Junior Operations Support Technician role at CDL Software Description Are you an Operations Support Technician who enjoys solving problems? Do you have excellent customer service skills and are looking for a move into an IT Support role? We want to hear from you! Department: Service Management Location: North West UK - Hybrid Compensation: £24,570/year Description Are you an Operations Support Technician who enjoys solving problems? Do you have excellent customer service skills and are looking for a move into an IT Support role? We want to hear from you! As … a Junior Operations Support Technician, the key focus to your role will be to resolve CDL application and product incidents, reported by clients. Working to agreed SLA’s you will provide thorough investigation to find the root cause of problems. You will help diagnose 2nd line technical faults with the applications through resolution, within agreed SLA’s. We More ❯

months. This office-based role offers hybrid working arrangements. Position Overview: Working directly with the Head of IT & Projects, you'll play a crucial role in delivering exceptional technical support and services across the organisation, with a particular focus on the MIS ActiveH Housing Management System. Key Responsibilities: Provide comprehensive support for the MIS ActiveH Housing Management System … ensuring optimal performance and user satisfaction while delivering training to staff across the organisation. Manage first and second-line IT support incidents across multiple platforms including VMWare, Windows, iOS, and server-based systems, maintaining high service standards and quick resolution times. Contribute to the IT Service Desk knowledge base, documenting solutions and sharing expertise to reduce recurring issues while … managing Active Directory permissions in collaboration with the Managed Service Provider. Support the Mobile Device Management platform, working closely with stakeholders to ensure efficient operation while maintaining integration and reporting products. Demonstrate a strong background in Microsoft desktop technologies and end-user computing support. Have a comprehensive understanding of Data Protection legislation. Exhibit excellent teamwork abilities combined with strong More ❯

Join to apply for the Junior Operations Support Technician role at CDL Software 2 days ago Be among the first 25 applicants Join to apply for the Junior Operations Support Technician role at CDL Software Description Are you an IT Support Technician who enjoys solving problems? Do you have excellent customer service skills and … are looking for a move into an IT Support role? We want to hear from you! Department: Service Management Location: North West UK - Hybrid Compensation: £24,570/year Role Overview: As a Support Technician, your main focus will be resolving CDL application and product incidents reported by clients. Working within SLA guidelines, you'll conduct thorough … and as part of a team. Flexibility, adaptability, and ability to meet deadlines (SLAs). Enthusiasm for learning and development. Previous experience in Helpdesk, Service Desk, or 1st Line Support is advantageous. Knowledge of ITIL is a plus. Benefits: Competitive salary of £24,570 p.a. with annual reviews and career development opportunities. Hybrid working (2 days in-office at More ❯

IT Support Technician Location: Ringwood, Hampshire, + hybrid home working. Salary: £25,077 + Profit Share + Benefits Hours: 37.5 hours per week full time The Role: You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our customers. This is a fantastic career opportunity … for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle. Skills & Experience To succeed in this role, you will need a basic knowledge of IT … and problem solving as well as experience within a customer service environment. This role is subject to a clear standard DBS check being received. The Package Ongoing training and support Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave More ❯

IT Support Technician £35,000+ Training + Progression + Hybrid Working + Bonus + Benefits Holborn, Central London (Commutable from: Notting Hill, Brixton, Hammersmith, Ealing, Hackney, Stratford, Greenwich, Wimbledon, Richmond, Croydon, Watford) Do you have IT/Desktop or Systems support experience looking to work for a nationally-prestige business offering a technically advanced role coupled with … will have progression opportunities alongside a great benefits package. This highly successful and long-standing company have huge financial backing. This is reinvested into their Tech and Infrastructure to support future growth. You will be based out of a fully equipped and impressive office on a Monday - Friday days basis. You will be responsible for all IT support ranging from Desktop, Hardware, Software and Microsoft package configurations. This position would suit an IT Technician, looking for a stable permanent role, a well-known environment and competitive benefits. The Role: IT Support and Operations for main site. Desktop, Systems and Software Analyst. Monday - Friday office based (35 hours). The Person: IT Background. Technical Support More ❯

Hello, I am reaching out today because we are looking to hire a Remote Tier 2 Helpdesk Support Technician with MSP Support experience. I was wondering if you or someone you know is in the market for a new opportunity. Here is a brief summary of the Job Description: Location : 100% Remote Direct Hire/FTE … years of Remote Desktop Experience with an MSP and 1+ year experience as an esacaltion technician Salary : $65k per year Understanding of Service Desk Team KPIs; Maintain 6-8 TPD Closure Rate Effective resolution of escalation tickets - Root Cause Analysis Advanced knowledge of basic network (firewall) infrastructure - Sonicwall, Fortigate Troubleshoot Server, Switches, wireless, firewalls, and Network infrastructure components. Good … great opportunity, send me your resume and a good number to reach you at. I look forward to hearing from you. Best, Desired Skills and Experience Tier 2, Helpdesk Support, Firewall, Networking, PowerShell, O365, Troubleshooting All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender More ❯

Hello, I am reaching out today because we are looking to hire a Remote Tier 2 Helpdesk Support Technician with MSP Support experience. I was wondering if you or someone you know is in the market for a new opportunity. Here is a brief summary of the Job Description: Location : 100% Remote Direct Hire/FTE … years of Remote Desktop Experience with an MSP and 1+ year experience as an esacaltion technician Salary : $65k per year Understanding of Service Desk Team KPIs; Maintain 6-8 TPD Closure Rate Effective resolution of escalation tickets - Root Cause Analysis Advanced knowledge of basic network (firewall) infrastructure - Sonicwall, Fortigate Troubleshoot Server, Switches, wireless, firewalls, and Network infrastructure components. Good … great opportunity, send me your resume and a good number to reach you at. I look forward to hearing from you. Best, Desired Skills and Experience Tier 2, Helpdesk Support, Firewall, Networking, PowerShell, O365, Troubleshooting All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender More ❯

Hello, I am reaching out today because we are looking to hire a Remote Tier 2 Helpdesk Support Technician with MSP Support experience. I was wondering if you or someone you know is in the market for a new opportunity. Here is a brief summary of the Job Description: Location : 100% Remote Direct Hire/FTE … years of Remote Desktop Experience with an MSP and 1+ year experience as an esacaltion technician Salary : $65k per year Understanding of Service Desk Team KPIs; Maintain 6-8 TPD Closure Rate Effective resolution of escalation tickets - Root Cause Analysis Advanced knowledge of basic network (firewall) infrastructure - Sonicwall, Fortigate Troubleshoot Server, Switches, wireless, firewalls, and Network infrastructure components. Good … great opportunity, send me your resume and a good number to reach you at. I look forward to hearing from you. Best, Desired Skills and Experience Tier 2, Helpdesk Support, Firewall, Networking, PowerShell, O365, Troubleshooting All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender More ❯

Hello, I am reaching out today because we are looking to hire a Remote Tier 2 Helpdesk Support Technician with MSP Support experience. I was wondering if you or someone you know is in the market for a new opportunity. Here is a brief summary of the Job Description: Location : 100% Remote Direct Hire/FTE … years of Remote Desktop Experience with an MSP and 1+ year experience as an esacaltion technician Salary : $65k per year Understanding of Service Desk Team KPIs; Maintain 6-8 TPD Closure Rate Effective resolution of escalation tickets - Root Cause Analysis Advanced knowledge of basic network (firewall) infrastructure - Sonicwall, Fortigate Troubleshoot Server, Switches, wireless, firewalls, and Network infrastructure components. Good … great opportunity, send me your resume and a good number to reach you at. I look forward to hearing from you. Best, Desired Skills and Experience Tier 2, Helpdesk Support, Firewall, Networking, PowerShell, O365, Troubleshooting All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender More ❯

Hello, I am reaching out today because we are looking to hire a Remote Tier 2 Helpdesk Support Technician with MSP Support experience. I was wondering if you or someone you know is in the market for a new opportunity. Here is a brief summary of the Job Description: Location : 100% Remote Direct Hire/FTE … years of Remote Desktop Experience with an MSP and 1+ year experience as an esacaltion technician Salary : $65k per year Understanding of Service Desk Team KPIs; Maintain 6-8 TPD Closure Rate Effective resolution of escalation tickets - Root Cause Analysis Advanced knowledge of basic network (firewall) infrastructure - Sonicwall, Fortigate Troubleshoot Server, Switches, wireless, firewalls, and Network infrastructure components. Good … great opportunity, send me your resume and a good number to reach you at. I look forward to hearing from you. Best, Desired Skills and Experience Tier 2, Helpdesk Support, Firewall, Networking, PowerShell, O365, Troubleshooting All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender More ❯

Hello, I am reaching out today because we are looking to hire a Remote Tier 2 Helpdesk Support Technician with MSP Support experience. I was wondering if you or someone you know is in the market for a new opportunity. Here is a brief summary of the Job Description: Location : 100% Remote Direct Hire/FTE … years of Remote Desktop Experience with an MSP and 1+ year experience as an esacaltion technician Salary : $65k per year Understanding of Service Desk Team KPIs; Maintain 6-8 TPD Closure Rate Effective resolution of escalation tickets - Root Cause Analysis Advanced knowledge of basic network (firewall) infrastructure - Sonicwall, Fortigate Troubleshoot Server, Switches, wireless, firewalls, and Network infrastructure components. Good … great opportunity, send me your resume and a good number to reach you at. I look forward to hearing from you. Best, Desired Skills and Experience Tier 2, Helpdesk Support, Firewall, Networking, PowerShell, O365, Troubleshooting All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender More ❯

Hello, I am reaching out today because we are looking to hire a Remote Tier 2 Helpdesk Support Technician with MSP Support experience. I was wondering if you or someone you know is in the market for a new opportunity. Here is a brief summary of the Job Description: Location : 100% Remote Direct Hire/FTE … years of Remote Desktop Experience with an MSP and 1+ year experience as an esacaltion technician Salary : $65k per year Understanding of Service Desk Team KPIs; Maintain 6-8 TPD Closure Rate Effective resolution of escalation tickets - Root Cause Analysis Advanced knowledge of basic network (firewall) infrastructure - Sonicwall, Fortigate Troubleshoot Server, Switches, wireless, firewalls, and Network infrastructure components. Good … great opportunity, send me your resume and a good number to reach you at. I look forward to hearing from you. Best, Desired Skills and Experience Tier 2, Helpdesk Support, Firewall, Networking, PowerShell, O365, Troubleshooting All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender More ❯