Due to continued growth and success, we are looking for an enthusiastic, self-motivated, System Support Analyst to join our growing team. This customer facing role will primarily involve working in our service desk teams, providing proactive and reactive support. This role offers a great opportunity for exposure to … team and use their own initiative where required, resolving customer issues in a timely manner. Main responsibilities: Work as part of the service desk support team to handle calls and tickets in line with agreed customer SLAs. Recording of solutions to client issues through our service desk ticketing systems … or service desk environment. Proficient in supporting Microsoft Windows Desktop Operating Systems. Microsoft/Office 365 Administration Experience. Basic Administration of Windows Server Operating Systems Cyber Security Awareness Have experience of service desk ticketing systems. Desirable skills: Networking experience, including Switching, Routing, Firewalls and Wireless technologies; Virtualisation technologies Microsoft more »
Due to continued growth and success, we are looking for an enthusiastic, self-motivated, System Support Analyst to join our growing team. This customer facing role will primarily involve working in our service desk teams, providing proactive and reactive support. This role offers a great opportunity for exposure to … team and use their own initiative where required, resolving customer issues in a timely manner. Main responsibilities: Work as part of the service desk support team to handle calls and tickets in line with agreed customer SLA’s. Recording of solutions to client issues through our service desk ticketing … systems and knowledge base. Ensure customer system documentation is updated to reflect any changes made as part of the day-to-day operation. Essential skills: Experience working with a Managed Service Provider or service desk environment. Proficient in supporting Microsoft Windows Desktop Operating Systems. Microsoft/Office 365 Administration more »
ML1, Motherwell, North Lanarkshire, Lanarkshire, United Kingdom
Consilium Recruit
Due to significant investment, a globally recognised manufacturer has a new vacancy for an IT SystemsSupport Analyst to join the team. Working at the European head office you will be responsible for supporting users across multiple sites and candidates are sought with proven experience of data cleansing … new global ERP system. Commutable from: Edinburgh, Bathgate, Glasgow, Motherwell, Falkirk, Dunfermline, Perth, Sterling. Salary: £ 42,000 - £ 50,000 p.a. + benefits Suitable for SystemsSupport Analyst, IT Systems Analyst, IT Systems Manager, Business Systems Analyst, IT Project Manager, IT Systems Engineer, IT Analyst. … Resolving ERP/Reporting-related issues in a timely manner & according to business priorities. Supporting data cleansing & data migration activities. Managing interfaces to supporting systems including APS & building knowledge of these systems. Support & enhance in-house developed database solutions used throughout the company. Building knowledge of existing ERP more »