1 to 1 of 1 Permanent TCP/IP Jobs in Hemel Hempstead

applications for the banking industry and then migrates to a full IT services organisation. About the Role: The role is to provide first / second-line support in end-user computing operations, including client hardware, client operating systems (Windows OS), client applications, printing, and network connectivity, following agreed … procedures for Incident, Problem, Change, Release, and Configuration Management to defined service levels. Function To ensure quality and timely delivery of all 1st / 2nd line desktop support services, mainly deskside. To assist in the delivery of IT projects. To deliver desktop / onsite support services … at client location. Identifying and responding to calls in a professional manner Technical Responsibilities: Delivery of 1st / 2nd line support activities and duties Desktop / laptop imaging builds and repairs Attend meetings as required based on work being undertaken Escalate quality matters to the Team more »