at the optimum capacity and with minimum disruption to service. Whilst this role will involve attending customer site (3-4 pre-arranged visits / week) , we work from our offices in Exeter Tues - Thursday, and from home on Monday's and Fridays. The majority of our customers are … located in Devon, but there will be occasional visits required to surrounding counties (Cornwall / Somerset / Dorset). Tasks will include: Providing a technical escalation point for 1st line team members and ensuring technical escalations to 3rd Line are informative and precise. Responding to escalated … complex and high impact issues within SLA. Assist in ensuring due diligence is given to security and backup procedures, associated hardware / software, data, and Information systems. Creating knowledge articles for peer use and knowledge transfer Provide training where necessary to all team members. Identifying inefficiencies, recommend improvements more »
and resolution of incidents and requests, ensuring that SLAs are met. The position would suit someone with 3+ years' experience in a 1st / 2nd line role who is looking to step up into a pure 2nd line role. The company can offer a clear progression path from … to 3rd. Essential knowledge: 3+ years technical support experience Windows Desktop environments and Active Directory Strong Microsoft product knowledge Networking knowledge: LAN, VPN, TCP/IP Strong customer service skills This will be an office-based role located in Bristol. Due to the company more »
and resolution of incidents and requests, ensuring that SLAs are met. The position would suit someone with 3+ years' experience in a 1st / 2nd line role who is looking to step up into a pure 2nd line role. The company can offer a clear progression path from … to 3rd. Essential knowledge: 3+ years technical support experience Windows Desktop environments and Active Directory Strong Microsoft product knowledge Networking knowledge: LAN, VPN, TCP/IP Strong customer service skills This will be an office-based role located in Bristol. Due to the company more »
South West London, London, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
with the latest technologies at large, this role is for the technically capable, driven, and ambitious developer. Requirements C#, .NET Windows Forms Desirables TCP/IP&UDP protocols C++ or Java The Company This company is a global provider of navigation solutions and is more »
South West London, London, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
with the latest technologies at large, this role is for the technically capable, driven, and ambitious developer. Requirements C#, .NET Windows Forms Desirables TCP/IP&UDP protocols C++ or Java The Company This company is a global provider of navigation solutions and is more »
Keynsham, Somerset, United Kingdom Hybrid / WFH Options
Robert Half
also responsible for the management of the IT Admin team who undertake a variety of admin tasks, including procurement and management of joiner / leaver tickets. The role reports into the incumbent Service Desk Manager within the IT Service team. The Service Desk Manager will ensure robust processes … processes are in place for monitoring the quality of interactions with the Service Desk to enable effective performance management and customer satisfaction. Skills / Experience: At least 5 years' experience managing a Service Desk in a large organisation. Demonstrable experience in maturing a Service Desk function Experience with … Desk team members as well as effective participation in relevant department meetings (eg Projects, Major Incident, Change Advisory Board etc). Network technologies (TCP/IP, DHCP, DNS, LAN, WAN and VPN technologies). Microsoft Operating Systems Email and other productivity tools such as more »
United Kingdom An opportunity has arisen in the Information Management Network Team for a Network Services Engineer. We are looking for an enthusiastic / dynamic individual to work within the team. The candidate must have a general Networking background, and be familiar with Routing and Switching, VLANS, protocols … such as OSPF & BGP, TCP/IP & UDP. You will be working within a collaborative, versatile, innovative team and surrounded by supportive and passionate team members. What we’re looking for from you: Minimum of Cisco CCNA or equivalent certification / experience … new solutions or changes to the current environment are required on a continual basis. You will be required to evaluate potential new solutions / options as they arise, and review the current solutions / infrastructure with view to improvement. Training on new platforms will be provided more »
It would also be great if you had some experience with any of the following: • AWS or Proxmox Virtual Environment deployment and administration • TCP/IP networking; including DNS routing, VPN, and firewall configuration • Continuous integration & delivery (CI / CD) tools such more »
clean, maintainable and testable code adhering to code standards and best practices Designing and developing front-end and back-end solutions using ReactJS / NextJS and Typescript Strong understanding of UI / UX design concepts and methodologies Strong understanding of UI accessibility Building reusable components and … front end libraries for future use Implementing responsive user interfaces and ensuring the technical feasibility of UI / UX designs Identifying, troubleshooting and debugging issues across the stack Perform intensive testing of all new and existing programs to ensure they are free of errors and function as intended … Skills in UI and scripting technologies including CSS, HTML, JavaScript, JSON, jQuery Experienced with all ancillary technologies necessary for Internet applications: HTTP, TCP/ IP. Experience in Web services, AJAX, REST and SOAP API’s Be proficient in writing SQL queries and using Microsoft SQL more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Alten Ltd
operating systems (RTOS) and embedded software development tools. Experience of developing safety critical software and DO-178 standard knowledge highly beneficial Proficiency in TCP/IP and UDP protocols for network communication Excellent communication and teamwork abilities. Ability to obtain security clearance as required more »
e.g., ServiceNow) and best practices (ITIL). Proficiency in diagnosing and troubleshooting complex IT issues. Knowledge of various versions of MS Windows, basic TCP/IP networking, Citrix, and MS Office (including Office 365). Communication Skills: Excellent verbal and written communication skills. Ability more »
experience with working experience in alternative tech such as iOS, MacOS, ChromeOS Working knowledge of supporting virtualization technologies i.e VMware or Hyper-V. TCP/IP, DNS, DHCP, VPN, & VLAN. Azure Cloud Services and Microsoft Active Directory. Whats on offer: £125 - £175 per day more »
We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time / flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this … DNS, Group Policy, and Authentication) Windows Server platforms inc. MS SQL Server Windows and SQL failover clustering (including SQL Availability Groups) VMware and / or Nutanix AHV Dell PowerScale (Isilon) and File Sharing WSUS / Ivanti Security Controls Linux and Unix operating systems Citrix and Windows … Terminal Servers CommVault backups Server Hardware Web Servers (IIS / Apache) Automation (Administrative scripting languages e.g PowerShell) Microsoft Office 365 Extensive knowledge of system technologies, concepts, tools and practices, such as TCP/IP, DNS, DHCP, S / FTP. To more »
working model, required onsite 3 days a week. Experience of the Network Engineer will include: Strong networking knowledge (routing, switching, VLANs, LAN, WAN, TCP/IP) Network security experience (Palo Alto, Cisco, Fortinet) Working knowledge of Linux preferred Working knowledge of AWS or Azure more »
queue, ensuring SLA’s are met in all instances Knowledge of server operating systems, Active Directory, Group Policy, and network architecture (DNS, DHCP, TCP/IP) Excellent knowledge of M365 suite and MS Azure services Proactive professional who enjoys delivering excellent customer service Collaborative more »
Falmouth, Cornwall, South West, United Kingdom Hybrid / WFH Options
RJS Resourcing Ltd
duties. 25 days holiday plus Bank holidays Discretionary annual bonus of up to 10% of salary Excellent pension scheme Health and dental insurance / support Training and development support Many other great perks Responsibilities: Supporting Microsoft Networks and Microsoft Cloud Services. Technical support and project work covering a … Requirements: Minimum 3 years' experience suppporting Microsoft Networks and Microsoft Cloud Services Microsoft 365 and Azure Active Directory Experience working with Firewalls and TCP/IP Networking Virtualisation - Hyper-V Use of common backup and disaster recovery software Switching and WiFi Other valuable skills … include IP Telephony / SIP / 3CX / Microsoft Teams Direct Routing Valid UK Driving License. Strong communications skills are key and an ability to talk with customers at all levels with a good clear and friendly telephone manner. Reliable and able more »
Falmouth, Cornwall, South West, United Kingdom Hybrid / WFH Options
RJS Resourcing Ltd
duties. 25 days holiday plus Bank holidays Discretionary annual bonus of up to 10% of salary Excellent pension scheme Health and dental insurance / support Training and development support Many other great perks Responsibilities: Supporting Microsoft Networks and Microsoft Cloud Services. Technical support and project work covering a … Requirements: Minimum 3 years' experience suppporting Microsoft Networks and Microsoft Cloud Services Microsoft 365 and Azure Active Directory Experience working with Firewalls and TCP/IP Networking Virtualisation - Hyper-V Use of common backup and disaster recovery software Switching and WiFi Other valuable skills … include IP Telephony / SIP / 3CX / Microsoft Teams Direct Routing Valid UK Driving License. Strong communications skills are key and an ability to talk with customers at all levels with a good clear and friendly telephone manner. Reliable and able more »
infrastructure projects, software development, and cyber security. Role Description This is a full-time, office-based role as a customer-facing IT Support / Project Engineer. You will be responsible for resolving technology issues on Windows and Mac. Daily tasks include dedicating time to tickets, investigating and solving … inclination for customer service. Demonstrate that you can apply what you have learnt. Essential A professional and confident manner A basic understanding of TCP/IP, DNS, Microsoft Active Directory / Group Policies Understanding of anti-virus products and technologies Understanding of … Accreditation or experience in the majority of the following technical products: Microsoft Server Operating systems Microsoft Desktop Operating Systems Microsoft Exchange Server 2010 / 2013 / 2016 Microsoft RDS Active Directory Office 365 Hyper-V Citrix XenApp / Xendesktop Citrix Netscaler Sonicwall Firewalls Veeam more »
and business applications. Demonstrate expertise in IT infrastructure, desktop systems, and business applications. Span technical knowledge across various versions of MS Windows, basic TCP/IP networking, Citrix, and all MS Office versions, including Office 365. Skills & Experience: The successful candidate will exhibit the more »
Software Engineer C# / Java - Bristol / Stevenage – 6 months contract - £60 - £65 per hour umbrella SC needed before start Responsibilities: The role supports the development of the worlds most advanced defence systems from the initial concept all the way through to in service support and … equipment. Our approach to software development includes Configuration control Continuous Integration Continuous Delivery or Deployment. Unit testing and test driven development. Skillset / experience required: Proficient in C# / C++ Microsoft Visual Studio, Eclipse, Ability to work from high level / system view … technical detail. Excellent verbal, presentation and written communication skills Knowledge of using Microsoft Windows and Linux operating systems Non-essential Distributed simulation standards / Protocols (DIS, HLA, DDS) and web services development (JavaScript, Node JS or similar) Military Communications, Datalinks and Interfaces such as 1553 /more »
2nd Line Service Desk Engineer Chippenham / Hybrid - 3 days per week in office Up to £30,000 + Private Medical Insurance + Life Insurance + Training & Certifications + Pension + Progression + Free Parking on Site Excellent opportunity for a 2nd line support engineer to gain industry … will use Office 365 and Active Directory in your day to day duties display further technical skills with WAN and LAN connectivity and TCP/ IP. The ideal candidate will be experienced in on site 2nd line support and incident management. You need to be confident … per week. A good understanding of IT Infrastructure and high attention to detail as well as network capabilities in LAN and WAN and TCP/IP will be required. Excellent communication skills is a must. This is a fantastic opportunity for a 2nd line more »
1st / 2nd Line Engineer Salary: Up to £30K DOE Location: Exeter My client, an established IT solutions provider based in Exeter, are looking for a Service Desk Analyst to join their award-winning team. As a 1st / 2nd Line Service Desk Engineer, you will … to SLA's, ensuring to update helpdesk system Install new hardware (printers, servers, work stations etc) Install software for end users Ensure issues / tickets are resolved or escalated to completion Set up accounts, passwords (new and resets), permissions Monitoring IT systems and infrastructure Helping the team with … any internal or external projects Occasional on-site visits Skills: Microsoft Office 365 Antivirus solutions Internet Connectivity Active Directory / Group Policies Cloud support (Azure, AWS) Backup systems (Veeam, backup exec etc) Software and hardware installs Networking Protocols - DNS, DHCP, TCP/IPmore »
Bath, Somerset, South West, United Kingdom Hybrid / WFH Options
Penelope
of major networking components, to include networking operating systems, basic configuration and maintenance, Switches, Router, Load Balancers and Firewalls etc Networking skills - WiFi, TCP/IP, DNS, VLAN etc Excellent working knowledge of Microsoft Operating systems 7 11 Acting as a point of escalation more »
Job Title: Service Desk Analyst Location: Swindon (onsite role 4 / 4 / 4) Salary: up to £28,000 (dependent on experience) + up to 10% pension and a full benefits pack! Must be able to hold an SC Security Clearance Looking to Interview ASAP so … online only) Active Directory and User Account management Ability to troubleshoot technical support issues. Desirable Working with LINUX operating systems Network design and TCP/IP Server backups and restores. Operating and configuring monitoring tools such as SolarWinds or Icinga Offer Training Development plan … as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and / or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Bowerford Associates
Docker, Kubernetes, Jenkins or similar). Experience of Linux OS maintenance, including software rollout procedures, backup software setup and management (RedHat Family and / or Ubuntu). In-depth experience working in technical support encompassing varying hardware and software platforms. Experience on providing helpdesk style technical support to … internal and / or external users. Ability to understand user requirements and translate into technical solutions. Varied Windows and Linux Operating Systems administration skills. Networking skills, including, LAN / WAN and Internet, strong TCP/IP skills are also … required. Experience of virtualisation technologies (VMware / KVM / QEMU / Xen). About Our Client Our client is operating at the forefront of innovation and thought leadership in their industry sector. They deliver award-winning solutions to a truly diverse customer base. This more »