12 Team Leader Jobs in the South East with Remote Work Options

Job Title: Helpdesk Team Leader Salary: £40,000 - £45,000 Main Purpose of Role: The Help Desk Team Leader plays a pivotal role in driving quality, efficiency, and customer satisfaction by overseeing a team of 5 representatives. This position is integral to … days per week in office Position is Responsible for: Serving as an escalation point for customer issues and managing the service support team of 5 people. Main Duties: Establish performance measures to meet and exceed Service Levels. Manage ticket queues and maintain a healthy average ticket age. Serve … as an escalation point for customer issues, ensuring successful case closure and client satisfaction. Develop the capabilities of the Helpdesk team through skills growth and talent acquisition. Foster productive relationships with key personnel in strategic customer accounts. Maintain expertise required for industry-leading service and ensure appropriate training more »

We have an exciting opportunity for an Infrastructure Team Leader to join a blue chip organisation in Portsmouth on a permanent basis. This Role will be site based, with occasional shifts based remotely. Due to company SLA's, candidates must live within one hour travel time of … background checks Shift patterns - 24x7 cover, average of 38hrs per week. Mixture of 8/9 and 12hr shifts The Infrastructure Team Leader is key to the Service Delivery organization within the client Programme. It is both reactive and proactive. It is a customer facing position in … through to service recovery. * Planning and Implementation of weekend maintenance period tasks * Manage change activity on live services. * Shift lead for Command Center team Additional Responsibilities: * Participate in 24/7 Rotating Shift Pattern * Support end to end Project life cycle by working with project teams to assess more »

Service Desk Team Leader Location: Whiteley, Hampshire Looking for an opportunity to make an impact?.. The Role: Reporting into the Head of Customer Enablement, where you will be responsible for the general day to day supervision of the existing Service Desk Team and the … Customer Enablement, to promote these within the team. You will be a key point of contact for initial escalation for all Service Desk Team members for Technical and non-technical queries. Work proactively to ensure smooth team operations and effective collaboration with other internal/external … Support where necessary of all Service Desk related Projects Ad-Hoc assignments, such as carrying out tasks related to reporting and site visits Team Leading responsibilities including: Deputise for Head of Customer Enablement Mentoring Service Desk Analysts Apprentices/Level 1s/Level 2s Assist in creating new more »

We have an exciting opportunity for an Infrastructure Team Leader to join a blue chip organisation in Portsmouth on a permanent basis. This Role will be site based, with occasional shifts based remotely. Due to company SLA's, candidates must live within one hour travel time of more »

Systems Analyst - Team Leader - Pensions Our client is extremely busy and looking for Pension System Analysts who are ready to take that next step up into a management role, perhaps you're currently running a team, but would like to concentrate all your efforts on … coaching & mentoring the team. Team size will depend on your ability to own and deliver projects and how many people you can effectively manage. You will have come from a Pensions background and ideally Team Leading people working on similar projects as listed below:- Skills and … and inclusive, very supportive, with ability to grow and become senior manager. Responsibilities: Takes overall responsibility for the teams workload and monitors the team's performance against deadlines, offering coaching and mentoring. Resource planning, communicates any resource concerns Training Needs Analysis - TNA Managing and measuring the team more »

A fantastic permanent opportunity to join an established professional services business located in West Sussed as an IT Service Team Leader. The current IT Support for the business is provided by a mix of an external Vendor for 1st line Service Desk and in-house team … a heavy emphasis around service and support and although you would be required to still be ‘hands on’ fixing as part of the team, the position is aimed more at someone that enjoys monitoring and evaluating the service provided to the business. You will have technical IT Support … managing an external 3rd party vendor with 1st line service desk. The role is to also support and lead a small IT support team around the service and ensure the team are adhering to workloads and SLA’s, always providing a high level of service. You more »

Software Development Team Lead Software Development Team Lead required by a leading global Cloud Technology company based in Bracknell. The company are working on cutting-edge technology including AI and propensity modelling. The Software Development Team Lead will be responsible for the software engineering … output of the team. This will be a leadership role however the successful Software Development Team Lead will also be expected to be hands-on writing code when required, as well as designing architecture. Therefore the successful candidate will have strong hands-on coding knowledge. The company are more »

experience in a Technical Services role, preferably involving the management of the civil type aircraft Demonstrable ability to work within a multi skilled team Demonstrable ability to manage and influence relationships with sub-contract providers and regulatory bodies Demonstrable experience in working with complex IT systems for the more »

To provide Technical Services support to the ATr operation. The Reward On top of your basic salary, youll receive; Annual bonus scheme (eligibility in current year subject to bonus rules) Private Medical Insurance Electric Vehicle Scheme Hybrid working available (not more »

Team Lead Satellite Subsystems Engineer Our partner in the Newspace industry is seeking an experienced Senior Spacecraft Systems Engineer in Oxfordshire UK, with a focus on team leadership. They are dedicated to securing the safe and sustainable development of space, this company focuses on in-orbit … servicing missions to mitigate the hazardous accumulation of debris in space and ensure the longevity of space systems. Role Overview: As the Team Lead within the Systems Team, the chosen candidate will take charge of leading certain project aspects and mentoring team members. The … architectures. Assist in bid work by providing technical solutions and documentation. Maintain configuration control of systems work and documentation. Guide a multi-disciplined team in project delivery. Essential Skills: Bachelor's or master's degree in systems engineering, electrical engineering, or a related field. 10+ years of commercial more »

where you can take your career. Job description: Job Summary Due to an exciting period of growth, we are now seeking an Engineering Team Lead with a background in Systems Engineering to help shape the future of flight. Based our manufacturing facility in Cowes on the Isle of … Wight this newly created opportunity is part of the growing Defence Systems Engineering team. You will be part of a larger engineering team based at our Global Technology Centre (GTC) in Bristol, our £32m state of the art technology research and manufacturing facility which is a hub for … world-class innovative technology for the next generation of fuel-efficient aircraft. The Engineering Team Lead (Systems Engineering) manages the delivery of Engineering Work Packages/Tasks agreed with a Chief Engineer/Programme Manager (or equivalent) to meet overall Programme and Business Objectives reporting to the Chief more »

has recently partnered with a cutting-edge space robotics company in Oxfordshire that are currently looking for an experienced Software Verification and Validation Team Lead to join their team. As the successful Software Verification and Validation Team Lead, you will have hands-on experience providing input … of the test environment. *It is imperative that you have a background working within the space industry* For this Software Verification and Validation Team Lead, we are looking for someone with: Embedded Software Verification experience Knowledge of validation and integration of software in to the flight systems Experience more »