Senior Technical Assistant
Bracknell, Berkshire, South East, United Kingdom
Bsria Limited
The Senior Technical Assistant will provide a pivotal role in supporting technical operations within the organisation. Responsibilities include ensuring the smooth execution of calibration methodologies, maintaining compliance with quality standards, and assisting in various technical endeavours under the guidance of the Calibration Manager. You will write … colleagues to ensure a consistent approach across the organisation Maintain high levels of customer satisfaction, including the investigation and resolution of customer complaints. Provide technical expertise during on and off-site visits and meetings and actively support training events where needed. The review and processing of customer calibration contracts … from receipt through to delivery using bespoke software systems Process of goods for repair or calibration with third party laboratories. Provide technical support to hire and sales teams. Managing enquiries by phone, e-mail or in person. This may include, but not be limited to technical advice and more »
Employment Type: Permanent
Salary: £35,000
Posted: