12 Permanent Technical Support Jobs in Yorkshire

Technical Support Engineer Offering £26,000 - £28,000 Basic Salary based at Harrogate Office. Our client is an established IT company that focusses on delivering Broadband and Wi-Fi services to the leisure industry throughout the UK, utilising a business model that has established itself as an acknowledged … leading provider in this sector. Due to continued growth, they are now seeking to recruit a Technical Support Engineer to enhance its technical operations commitment to B2B and B2C end-users. This is a full-time, permanent position based onsite in Harrogate. As an experienced Technical Support Engineer you will be enthusiastic about providing an excellent customer experience, with an expectation on maintaining and improving service levels. The successful candidate will have the ability to work individually whilst being part of a team, supporting level 1 operatives and being a point of escalation for more »

Technical Support Administrator York, North Yorkshire About Us DGP Intelsius are leading manufacturers in the specialist packaging industry, producing a diverse range of sustainable and high-quality temperature-controlled packaging and sample transport solutions. Serving a variety of markets, our innovative products support the vital work of … and medical health industries, ensuring that crucial cargo from vaccines to clinical trial samples are preserved and protected. We are now looking for a Technical Support Administrator to join our team on a permanent, full-time basis. The Benefits - Salary from £27,000 per annum, depending on experience … days holiday - Company pension scheme - Company parking - Training opportunities This is a brilliant opportunity for a high-calibre individual with experience in a technical role or an enthusiastic graduate to join our leading organisation. Whatever your professional background, well provide expert training and support to enhance your skills more »

Our client, a leading manufacturing client based north of York, are looking to recruit a Technical Support Specialist to join the businesson a permanent basis. This recruitment drive is due to expansion of the System Support division and improvement of support to equipment deployed globally. The … successful candidate will be required to provide technical support solutions to end users, engineering, parts-sales and production as required. Candidates will ideally be qualified in an Electrical Discipline with knowledge of Mechanical Systems including but not limited to AC/DC systems, Hydraulics, Electrical Control Systems. Prior … experience providing Technical support would be highly advantageous experience with remote support systems would also be advantageous. Experience working with Oil and Gas/Subsea systems would be advantageous. You will also have excellent communication skills (Verbal and Written) as you will be dealing with Engineers in more »

Technical Support Engineer - Italian speaking Parli fluentemente l'italiano? Hai una laurea tecnica? Our Yorkshire based client develop and manufacture a range of products for desk-top instrumentation. They are actively recruiting for an English/Italian speaking Technical Support Engineer Duties for this position will … include :- Providing technical support/contact for customers and clients alike in an established area Responsibility for day to day contact with customers and clients via both email and phone Answering product related technical questions and general sales related enquiries. Translating and writing technical sales literature … for product documentation Please note this is predominantly desk role, based working within a small technical team, full technical, and product training and support will be given. The successful candidate will be of graduate calibre within Physical Sciences and will also be bi-lingual, with English + more »

2nd Line Technical Support | £30,000 | Middlesbrough | On-site My client is looking for someone to join their support team to fulfil 2nd line support responsibilities. The ideal candidate should possess on-site experience and will play a pivotal role in ensuring seamless user experiences by … such as telephone or ticketing systems. Your responsibilities will include promptly addressing user concerns, resolving queries, and escalating complex issues to the 3rd Line support team as needed. In this capacity, the individual will play a key role in ensuring the smooth operation of IT systems. Key Responsibilities: Respond … to incoming requests and report issues via chatbot, telephone, or ticketing system. Efficiently escalate issues to the 3rd Line support team when necessary. Maintain hardware such as printers, barcode scanners, and mobile devices. Collaborate with account managers to identify opportunities for enhancing customer retention and platform satisfaction. Maintain clear more »

Technical Support Engineer A new opportunity has opened for IT enthusiast to kickstart a successful career within a thriving multi-award-winning technology company in the Doncaster area. As a company who prioritise strong team dynamics and culture – we are very much open to graduates/juniors who … have the right attitude and transferable skills. You’ll receive first-class training from technical experts, gain hands on experience in in troubleshooting SIMS and SQL performance whilst monitoring the systems to ensure any necessary action to be taken. A typical day is interactive and fast-paced team, you … and work with a leading team to ultimately ensure customers get the most from their technology. Experience required: Previous experience with 1st line IT Support in a similar role Excellent communication & customer service Good IT knowledge, problem-solving skills Team player, strong work ethic Exposure to SQL Applicants must more »

M365 Technical Support Specialist Between £40K-£55K Leeds (onsite/hybrid) The opportunity has arisen to work with an award winning global organization as part of their digital workshop team. This is a great opportunity for those who have previous experience of working with M365 and are looking … Maintaining the current M365 environment including troubleshooting issues related to connectivity and mobility * Working with Microsoft Exchange, OneDrive, Teams and SharePoint for administration and support * Involved in the planning and implementation of project relating to M365 and Azure * Creating documentation of M365 processes and procedures * Resolve user deployment issues more »

Do you have experience in Technical Sales within the Compressed Air/Gas or Vacuums industry? If so this could be the perfect opportunity for you.... My client, based in Bradford is looking for someone to support the Sales team in specifying Capital equipment for projects. If successful … will put together data logging and leak survey reports. You will also be the product champion for Vacuum and Blowers. Main Duties 1. To support the sales team with technical specification of capital equipment. 2. To prepare technical commercial proposals for capital projects, including installation and commissioning. … 3. Product champion & technical support for vacuum/Blower applications. 4. To prepare energy audit reports as part of commercial proposals. 5. To increase business profitably within agreed targets. 6. To support with customer site visits as and when necessary. Competencies o Knowledge of compressed air/ more »

meaningful outcomes for our customers. POSITION OVERVIEW *This is a hybrid role with 1 office day a week in our York Office* As the Technical Support Specialist, you will become an integral part of a dynamic and close-knit team. Your primary responsibility will be to serve as … entails direct interaction with customers via phone and email, necessitating a high level of comfort and confidence in a customer-facing capacity. RESPONSIBILITIES Handles support calls and tickets and queue management Takes ownership of customer issues reported and resolving problems Researches, diagnoses, troubleshoots, and identifies solutions to resolve software … to changes in the work environment, manages competing demands, and is able to deal with frequent change, delays, or unexpected events Monitors after-hours support on a rotating schedule Performs other related duties as assigned Able to work 8:30-5 PM QUALIFICATIONS Experience with SQL and basic SQLServer more »

Position: Technical Engineer Location: Leeds City Centre - Car park on site. Salary: Competitive Hours: Full-time - on site 5 days per week. About Us Join a fast growing IT Managed Service Provider headquartered in Leeds city centre, revolutionising the way MSP's operate, with a market leading response time … guarantee to every inbound ticket. Responsibilities General IT Support responsibilities Hardware onboarding and set up Software troubleshooting Troubleshooting tickets as they come in Working with M365 Experience Solid understanding of 1st/2nd line support Understanding of networks Any M365 certs are beneficial. Setting up hardware and troubleshooting more »

Job DescriptionPosition: Technical EngineerLocation: Leeds City Centre - Car park on site.Salary: CompetitiveHours: Full-time - on site 5 days per week.About UsJoin a fast growing IT Managed Service Provider headquartered in Leeds city centre, revolutionising the way MSP's operate, with a market leading response time guarantee to every inbound … ticket.ResponsibilitiesGeneral IT Support responsibilitiesHardware onboarding and set upSoftware troubleshootingTroubleshooting tickets as they come inWorking with M365ExperienceSolid understanding of 1st/2nd line supportUnderstanding of networksAny M365 certs are beneficial.Setting up hardware and troubleshooting softwareIf this sounds of interest, my client is recruiting actively and needs people on board ASAP more »

together to provide the best possible service to our schools! A day in the life of a CSA at Arbor.. Providing excellent first line support to resolve customer queries via incoming calls, webchat and emails. Identifying any risk and relaying the information to relevant teams, working well internally. Ensuring … about us and the role as well as us learning more about your search and experience. Our 1st stage interview takes place with 2 Support Team Leads online - we use Google Meet for the majority of our video interviews. This will be 1 hour 30 minuteslong , covering competency and … we'll send you a document to help prepare. Our 2nd and final stage interview will be a video callwith Emily Dowse(Head of Support) which would be a culture fit style interviewand will focus around our values and mission as all Arbor employees are very much aligned to more »