1 Permanent Technical Support Analyst Jobs in Wales

Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: The Customer Support Teams’ primary focus is to provide the highest quality service to support our clients. As the first point of contact for our customers … a diverse range of technologies and disciplines. You will enjoy working in a friendly environment and benefit from our investment in staff. Responsibilities Providing technical support for clients and colleagues across a wide variety of functions. This will be done via multiple customer channels (including telephony, email, and … closely and collaboratively with colleagues where appropriate. Act as liaison point and coordinator to ensure necessary action is taken and updates provided. Developing detailed technical and process documentation Building product knowledge to competently demonstrate the products and services we sell, so that you are the Subject Matter Expert (SME more »