7 of 7 Remote Technical Support Manager Jobs

Job Description Technical Support Manager Sector - Artificial Intelligence, Technology, SaaS Location - Central London/Hybrid Salary & Benefits - £75,000 to £100k (Depending on experience) + benefits (Healthcare, Laptop, Bonus Days off, Hybrid working) Job Type - Technical Support, Management, Full-time, Permanent A global market-leading AI company, is seeking a Technical Support Manager join their dynamic and growing Support Team. Growing at a rapid pace and having raised a significant amount during a recent Series C funding round in 2024, they have been recognized internationally as an AI powerhouse. The Technical Support Manager role combines excellent team leadership with the systems thinking to provide streamlined, world class customer … support. The Technical Support team acts as the first response to customer issues, managing tickets from start to finish, dealing with minor issues themselves and ensuring that more technical problems receive adequate oversight. The Technical Support Manager will be a confident leader, acting as a point of escalation for our customers, a liaison across More ❯

Refresco Kegworth, England, United Kingdom Customer Technical Support Manager Are you an experienced technical support professional with a passion for customer service and quality improvement? We're seeking a Customer Technical Support Manager to lead and strengthen the technical relationship between our company and our valued customers. This is your chance … to make an impact at a dynamic, forward-thinking drink manufacturer committed to excellence. Customer Technical Support Manager – Refresco UK Day shift, Monday to Friday 8:30am – 5pm (4pm Friday) Hybrid working - 2 days at home, 3 days in office What’s in it for you: Tailored competitive salary dependent upon experience 10% annual bonus 5% Employer … sacrifice) – additional healthcare cover, dental insurance, 10X life assurance, car package, will writing services, financial advice services, activities pass, discounts on major retailers. About The Role As the Customer Technical Support Manager, you will be the primary point of contact for our customers' technical needs. You will ensure that customer expectations are met in a timely More ❯

Infrastructure Support/Technical Team Manager £40000 - 48000 GBP 5% bonus Onsite WORKING Location: United Kingdom (Greater London) Type: Permanent Infrastructure Support Team Manager Flexible | Up to £48,000 + 5% Bonus | Career-Defining Opportunity Are you an experienced people leader with a background in IT infrastructure support? This is a standout opportunity to … UK's leading Managed Service Providers, delivering critical technology services to customers in the UK defence sector. We're looking for someone who brings a people-first mindset, strong technical grounding across infrastructure technologies, and the confidence to lead high-performing teams in a dynamic, secure environment. What's in it for you? Salary : Up to £48,000 depending … progression Work-life balance : Family-first culture, flexible hybrid working, no on-call duties Hours : Monday to Friday, 37-hour working week Who we're looking for: Proven people manager : You've successfully led technical teams, carried out performance reviews, and driven workflow improvements Strong communicator : Able to generate and present clear reports to senior stakeholders, with an More ❯

Job Description Infrastructure Support/Technical Team Manager £40,000 - 48,000 GBP + 5% bonus Hybrid WORKING Location: United Kingdom (Greater London) Type: Permanent Infrastructure Support Team Manager Hybrid/Flexible | Up to £48,000 + 5% Bonus | Career-Defining Opportunity Are you an experienced people leader with a background in IT infrastructure support … UK's leading Managed Service Providers, delivering critical technology services to customers in the UK defence sector. We're looking for someone who brings a people-first mindset, strong technical grounding across infrastructure technologies, and the confidence to lead high-performing teams in a dynamic, secure environment. What's in it for you? Salary: Up to £48,000 depending … progression Work-life balance: Family-first culture, flexible hybrid working, no on-call duties Hours: Monday to Friday, 37-hour working week Who we're looking for: Proven people manager : You've successfully led technical teams, carried out performance reviews, and driven workflow improvements Strong communicator : Able to generate and present clear reports to senior stakeholders, with an More ❯

through better payment experiences. Our Littlepay values: Trust and be trustworthy Embrace challenge Solve problems, together Deliver with speed and agility Be candid and kind About the opportunity The Technical Support Manager will build and manage a team of product support associates tasked with supporting Littlepay's customers and integration partners. You will take ownership of … complex, technical user issues and work on resolving these via our support channels, developing deep product expertise, and contributing to the optimisation of support processes. This role involves direct user interaction, collaboration with cross-functional teams, and participation in projects aimed at enhancing support operations. Having an understanding of SQL and APIs will allow you to … knowledge of data analysis, API documentation and payment processing manage, coach, and develop a team of hybrid L1 and L2 associates Guide your team to analyze and troubleshoot complex technical issues, utilizing SQL to extract and interpret data Develop in-depth expertise in Littlepay's products and platform, working closely with Product, Engineering and Project teams to diagnose and More ❯

package. Holiday Entitlement: 25 days plus Public/Bank holidays Reporting to: Head of Network Main Purpose of Role: A key new role for CET, seeking to appoint a Technical Support Manager who will provide critical support and guidance to our frontline telephony-based teams and wider Network Team. This role will be part of our … Senior Leadership Team within our Network and requires developing positive working relationships across all levels of the organization. The role focuses on providing technical support, guidance, and decision making on complex Home Emergency claims, especially in Gas, Plumbing, and Electrical trades. You will work closely with our Contractor Network to support policy coverage, auditing, H&S, BER … s, training, and escalated cases. You will be empowered to leverage your skills and knowledge to support the business in making correct technical and commercial decisions promptly, ensuring positive outcomes for customers and delivering a best-in-class customer journey while managing commercial implications. We are looking for an individual with a strong technical background, ideally with More ❯

days plus Public/Bank holidays Reporting to - Head of Network Main Purpose of Role A key new role for CET where we are looking to appoint a Technical Support Manager who will provide critical support and guidance to our frontline telephony-based teams and our wider Network Team. This role will form part of our … Team within our Network and will require you to develop positive working relationships across our business at all levels of the organisation. The role will be focused on providing technical support, guidance and decision making on more complex Home Emergency claims across the key perils/trades of Gas, Plumbing and Electrical. You will be working closely with … our Contractor Network to support and guide them on policy coverage, auditing, H&S, BER's, training, and escalated cases. You will be fully empowered to use your skills and knowledge to support the wider business to ensure we are making the correct technical and commercial decisions in a timely manner. Ensuring we provide positive outcomes for More ❯