York, England, United Kingdom Hybrid / WFH Options
Routeware, Inc
meaningful outcomes for our customers. POSITION OVERVIEW *This is a hybrid role with 1 office day a week in our York Office* As the TechnicalSupportSpecialist, you will become an integral part of a dynamic and close-knit team. Your primary responsibility will be to serve … entails direct interaction with customers via phone and email, necessitating a high level of comfort and confidence in a customer-facing capacity. RESPONSIBILITIES Handles support calls and tickets and queue management Takes ownership of customer issues reported and resolving problems Researches, diagnoses, troubleshoots, and identifies solutions to resolve software … to changes in the work environment, manages competing demands, and is able to deal with frequent change, delays, or unexpected events Monitors after-hours support on a rotating schedule Performs other related duties as assigned Able to work 8:30-5 PM QUALIFICATIONS Experience with SQL and basic SQLServer more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
ARBOR EDUCATION PARTNERS LIMITED
together to provide the best possible service to our schools! A day in the life of a CSA at Arbor.. Providing excellent first line support to resolve customer queries via incoming calls, webchat and emails. Identifying any risk and relaying the information to relevant teams, working well internally. Ensuring … about us and the role as well as us learning more about your search and experience. Our 1st stage interview takes place with 2 Support Team Leads online - we use Google Meet for the majority of our video interviews. This will be 1 hour 30 minuteslong , covering competency and … we'll send you a document to help prepare. Our 2nd and final stage interview will be a video callwith Emily Dowse(Head of Support) which would be a culture fit style interviewand will focus around our values and mission as all Arbor employees are very much aligned to more »
System administration - £300 - Inside - Manchester based ** You will be working to help engineers with technical problems from password resets to internet issues. Having experience with Macs is useful. Skills: Azure AD, 1st line support exp and 2nd line exp Duration: 12 months + Rate: £300 - £320 - Inside Location more »
Role: TechnicalSupportSpecialist Location: Cheshire/Crewe Salary: Up to £28,000 Reporting to: Technical Manager Overview: Join our dynamic team as a TechnicalSupportSpecialist, where you'll play a pivotal role in delivering top-tier IT assistance to our valued … growth and rewards initiative, while enjoying competitive benefits and ample opportunities for career advancement. Key Responsibilities: * Collaborate closely with team members to provide comprehensive support solutions. * Deliver first-line helpdesk assistance to customers, addressing inquiries with efficiency and professionalism. * Conduct on-site installations and offer hands-on support … and well-groomed appearance. * Exhibit outstanding punctuality and attendance records. This role is suitable for a candidate who is looking to get into a technicalsupport role. If you are interested then please apply or send your CV to ( sophie . allen @ nextech - group . co. uk more »
Employment Type: Permanent
Salary: £25000 - £28000/annum Great pension + 28 days holiday
Our client, a leading manufacturing client based north of York, are looking to recruit a TechnicalSupportSpecialist to join the businesson a permanent basis. This recruitment drive is due to expansion of the System Support division and improvement of support to equipment deployed globally. … The successful candidate will be required to provide technicalsupport solutions to end users, engineering, parts-sales and production as required. Candidates will ideally be qualified in an Electrical Discipline with knowledge of Mechanical Systems including but not limited to AC/DC systems, Hydraulics, Electrical Control Systems. … Prior experience providing Technicalsupport would be highly advantageous experience with remote support systems would also be advantageous. Experience working with Oil and Gas/Subsea systems would be advantageous. You will also have excellent communication skills (Verbal and Written) as you will be dealing with Engineers more »
Engineering TechnicalSupportSpecialist - Manufacturing & Engineering Trafford Park - £32,000 - £42,000 DOE About the company Leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. The company is committed to the development, production, marketing and distribution of components … trucks and trailers. Its products are used worldwide across a range of sectors including transport, construction, mining, materials handling and environmental services providers. Engineering TechnicalSupportSpecialist - The Rewards Competitive salary Company benefits Engineering TechnicalSupportSpecialist - Requirements Bachelors degree (or higher) in a … technical (engineering hydraulics/pumps/PTO/Oil tanks) field Experience in a similar position working in aftermarket supplier/automotive distributor is an advantage Technical background with understanding of the regional and national automotive aftermarket market Computer skills like MS Office, ERP systems Analytical mindset, strong more »
A bit about the role: Are you passionate about technical training, customer support, and ensuring the highest level of service quality? Were seeking a skilled Academy Training & TechnicalSupportSpecialist to join our team Conduct accredited technical training sessions for internal and external customers … on assigned devices, care areas, and product lines (Mainly SCBA) Self Contained Breathing Apparatus Provide specialised service support for assigned devices, care areas, and product lines to both internal and external customers. Whats required: Previous knowledge of SCBA (self contained breathing apparatus) Role may suit someone from the fire more »
Remote work, Warrington, Cheshire, United Kingdom Hybrid / WFH Options
Owen Daniels Consultancy
TechnicalSupportSpecialist Location: Fully Remote or based in Daresbury HQ Salary up to: £45,000 + Company Benefits Full-time, Permanent We are delighted to be working with a versatile business whose main aim is to combat supply chain issues within manufacturing & engineering businesses. The software … which will aim to improve the quality, delivery, and cost performance of suppliers. Due to company growth, they are now looking to add two TechnicalSupport Specialists to work closely with the end customer to ensure that the portal has all the functionality required and ensure a seamless … delivery of the software. TechnicalSupportSpecialist Job Description Work with the customers and account management to define project goals and objectives & work with the delivery team to ensure that they understand the requirements fully. Fully understand the customers need to clarify their needs and translate them more »