Minneapolis, Minnesota, United States Hybrid / WFH Options
nVent
onsite training sessions for key customers on the installation, operation, and maintenance of data center products - Develop and deliver training materials, including manuals, presentations, and hands-on demonstrations - Provide technical writing, support, and mentorship to customers during the installation and maintenance processes - Collaborate with sales and customer service teams to identify customer training needs and develop customized training programs … and analyze customer feedback to continuously improve training programs and materials What is Required (Qualifications): - Bachelor's degree in a related field or equivalent work experience - Proven experience providing technical training and technical writing in a customer-facing role - Excellent communication, presentation, and problem-solving skills - Ability to work independently and manage multiple training sessions simultaneously - Willingness to … a valid driver's license How to Stand Out (Preferred Qualifications): - Experience in the electrical solutions industry or related field - Strong familiarity with data center products and services - Advanced technical writing skills with a focus on clarity and user-friendliness - Proven ability to adapt training methods for diverse audiences - Experience using learning management systems or other training tools More ❯
of our openings. The Customer Trust team provides sales and customer support to build customer confidence in Global Relay services across a range of areas-including product functionality and technical architecture, security controls, privacy, and compliance practices. The team focuses on proposal management, customer due diligence and security assessments, corporate information requests, and daily customer inquiries on trust-related … topics. The Technical Proposal Writer plays a key role in building customer confidence in Global Relay and winning new business by owning the end-to-end development of RFP/RFI responses and proposals. They are responsible for crafting compelling, persuasive executive summaries and full proposal content while also possessing the technical acumen to accurately address complex … questions across product functionality, technical architecture, security and privacy controls, and compliance processes. The Technical Proposal Writer collaborates closely with subject matter experts (SMEs), product and engineering teams, legal/compliance, and sales to ensure each proposal is customized, technically sound, and aligned to the customer's needs and expectations. They may also assist the team with More ❯
Los Angeles (Downtown), California, United States Hybrid / WFH Options
nVent
onsite training sessions for key customers on the installation, operation, and maintenance of data center products Develop and deliver training materials, including manuals, presentations, and hands-on demonstrations Provide technical writing, support, and mentorship during installation and maintenance processes Collaborate with sales and customer service teams to identify training needs and create customized programs Collect and analyze customer feedback … to continuously improve training programs and materials What is Required (Qualifications): Bachelor's degree in a related field or equivalent work experience Proven experience providing technical training and technical writing in a customer-facing role Excellent communication, presentation, and problem-solving skills Ability to work independently and manage multiple training sessions simultaneously Willingness to travel 10-50% to … driver's license required How to Stand Out (Preferred Qualifications): Experience in the electrical solutions industry or related field Familiarity with data center operations and maintenance Advanced skills in technical writing and instructional design Previous experience in a remote work environment Strong ability to adapt training materials for diverse audiences More ❯
Dayton, Minnesota, United States Hybrid / WFH Options
nVent
onsite training sessions for key customers on the installation, operation, and maintenance of data center products Develop and deliver training materials, including manuals, presentations, and hands-on demonstrations Provide technical writing, support, and mentorship to customers during installation and maintenance Collaborate with sales and customer service teams to identify training needs and develop tailored programs Collect and analyze customer … feedback to continuously improve training programs and materials What is Required (Qualifications): Bachelor's degree in a related field or equivalent work experience Validated experience in providing technical training and technical writing, preferably in a customer-facing role Excellent communication, presentation, and problem-solving skills Ability to work independently and manage multiple training sessions simultaneously Willingness to travel More ❯
Anoka, Minnesota, United States Hybrid / WFH Options
nVent
training sessions for key customers on the installation, operation, and maintenance of our data center products. Develop and deliver training materials, including manuals, presentations, and hands-on demonstrations. Provide technical writing, support, and mentorship to customers during the installation and maintenance processes. Collaborate with the sales and customer service teams to identify customer training needs and develop customized training … this role posted in multiple locations, we will only be making 1 hire YOU HAVE: Bachelor's degree in a related field or equivalent work experience. Validated experience providing technical training and technical writing, preferably in a customer-facing role. Excellent communication, presentation, and problem-solving skills. Ability to work independently and balance multiple training sessions simultaneously. Willingness More ❯