1 of 1 Remote Transition Analyst Jobs

Project Manager/Business Analyst - Service Transition - £650/day Inside IR35 Remote 6-Month Contract A leading Publishing and Information Analytics company is seeking a highly skilled Project Manager/Business Analyst to lead a Service Transition initiative on an initial 6-month engagement. This critical project involves transitioning services from one third-party provider … to support on a customer journey mapping project which will play a key part in their Customer Success part of the business. Key Responsibilities Manage end-to-end service transition between third-party vendors Lead customer journey mapping to support a user-centric service design Develop and implement a framework and structured processes for the transition Create storyboards … and impact Track and manage dependencies across teams, systems, and vendors Ensure documentation, governance, and communication plans are in place and adhered to Key Skills Proven experience delivering Service Transition projects as a BA or PM Strong background in process design, journey mapping, and framework development Confident managing dependencies and aligning cross-functional teams Excellent communication skills and stakeholder More ❯