with the ability to create a positive working environmentFluent written and spoken EnglishExperienceExperience managing an IT Support or Application Support teamExtensive experience in Reporting, TrendAnalysis, Problem and Change ManagementExperience training end users and stakeholders on how to use bespoke applicationsExperience in documenting fixes for recurring incidents and more »
evolving business needs. Automate reporting processes and create interactive dashboards for different stakeholders. Produce internal reporting for daily and weekly performance management updates. Conduct trendanalysis and respond to ad-hoc information requests as necessary. Collaborate with internal stakeholders to discuss and capture user journeys and business requirements … with strong troubleshooting and problem-solving abilities. 2 to 3 years of experience in a business analyst role, including requirements gathering and business process analysis Familiarity with project management principles and tools. Experience with Atlassian products, including Jira and Confluence. Background in FX/financial services/fintech industry. more »
Swindon, England, United Kingdom Hybrid / WFH Options
RedRock Consulting
root cause, and driving implementation of corrective actions Delivering results of the problem investigation to stakeholders Preventing problems and eliminating recurring incidents proactively through trendanalysis within incident/alerting/trending data sources Performance gathering, analysis, documentation, and validation of business and technical needs using interviews more »
related problems and escalations Taking ownership of escalated customer issues, troubleshooting with our engineers to find resolution. Regular and agreed communication with the customer. Trendanalysis within your account and also from within Problem Management ownership Reporting against contractually agreed SLAs and guidelines Proactively working with customers to more »
communicate with impact and experience of managing and influencing interfaces with functional disciplines with minimal supervision. Experience in preparing project resource histograms, and performance analysis data, and Earned Value Analysis. Must demonstrate a detailed understanding of Project Controls Techniques including, budget and spend management, change control, data analysis, trend analysis. Actively negotiate critical plan activities and take appropriate actions to raise constraints. Additional Information Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow or liquids, gases and powders across many industries worldwide. Our purpose is Keeping the World more »
ticket management system. Offer support for computers, laptops, tablets, switches, smartphones, and various applications. Elevate issues to the appropriate support team as necessary. Conduct trendanalysis to aid in the identification of problems. Collaborate with external vendors and third parties to support incident and TPM resolution. Requirements: 3+ more »
needs. You'll automate reporting and build interactive dashboards for different teams. You'll generate internal reports for daily and weekly updates and conduct trendanalysis as needed. Additionally, you'll work closely with various stakeholders to understand user needs and business requirements for new products. You'll more »
/Source-to-Pay and T &E. Working with outsource or in-house shared services for transactional processes. Excellent analytical capabilities including data visualisation, trendanalysis and data science skills. Demonstrate ability to work effectively in an international environment with people at all organisation levels by establishing positive more »
engineering and our supply chain To accurately record all information necessary to resolve reported service requests, incidents and complaints, including accurate classification to enable trend analysis. To monitor, action and escalate work orders and incidents as appropriate to achieve agreed service levels and to keep customers informed of status more »
procedural documentation (e.g. architecture, configuration, and setup) Design appropriate metrics for reporting on key performance and quality indicators, particularly in terms of in-depth trendanalysis Service transition and complete Operational Acceptance (OA) of new customer services Implementation and delivery of Microsoft Azure projects Training and Development - Learn more »
meetings as may be necessary. - To investigate occurrences of workplace accidents, illness etc. To collate this information for the purposes of root cause and trendanalysis and targeted mitigation; and - To respond to technical queries forwarded to the group life safety inbox. - To assist in supporting the current more »
Salford, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Aj Bell Limited
support the firms wider CASS function by: Providing regular audit status updates to CASS Forum and other forums and committees Undertaking root cause and trendanalysis to enable the production of MI Providing support and assisting in the delivery of training to operational teams Supporting change initiatives, assessing more »
Welwyn Garden City, Hertfordshire, South East, United Kingdom
Southern Utilities Ltd
to ensure achievement to KPI figures. 6. Promote a first-time reinstatement culture. 7. Organise defect completion within a 5 day turnaround and provide trendanalysis, challenge HA/Client defects. 8. Maintain and develop good relations with Clients and Operations. 9. Attend pre start meetings and planning more »
ITSM toolset Service Now Contribute to and maintain a support knowledge base Provide specialist advice on toolset usage to the userbase Infrastructure monitoring and trendanalysis Supporting licence renewal, hosting and utilisation monitoring activities Reporting on toolset data and service statistics Your skills and experiences: Understanding of Engineering more »
Contribute to polices, processes and procedures Install, maintain and support new applications Prioritising and managing several open cases and mini projects at one time Trendanalysis and problem management Establishing a good working relationship with the business and 3rd party’s Keep up to date with advancements in more »
Milton Keynes, England, United Kingdom Hybrid / WFH Options
Franchise Brands plc
and support new applications Work to SLA thresholds for incident(s), request(s) and problem(s) Own and operate starters, leavers and movers processes TrendAnalysis and review of logs, backups, patches and security alerts Establishing a good working relationship with the business and 3rd party’s Keep more »
across risk, finance, funding, liquidity, capital etc. skills in structuring calculation frameworks (e.g. inputs, scenarios, mathematical logic, linkages and integrations). skills such as trendanalysis, linear regression, migration matrices, and replicating finance business logic are a requisite. in programming languages and data structures such as SAS, SQL more »
all times Implement and amend QMS for product standards. Ensure effective QA and Hygiene team management. Implement pest control mechanisms for food safety. Conduct trendanalysis of quality issues. Manage internal audits and implement corrective actions. Advise on compliance with statutory requirements and legislation. Liaise with regulatory agencies more »
all times Implement and amend QMS for product standards. Ensure effective QA and Hygiene team management. Implement pest control mechanisms for food safety. Conduct trendanalysis of quality issues. Manage internal audits and implement corrective actions. Advise on compliance with statutory requirements and legislation. Liaise with regulatory agencies more »
City of London, London, United Kingdom Hybrid / WFH Options
Akkodis
procedural documentation (e.g. architecture, configuration and setup) Design appropriate metrics for reporting on key performance and quality indicators, particularly in terms of in-depth trendanalysis Service transition and complete Operational Acceptance (OA) of new customer services Implementation and delivery of Microsoft Azure projects The Requirements Extensive experience more »
EVM, Budget and cost management, risk and opportunity management, change control and EAC (Estimated at completion) reporting Performing advanced Project reporting, including data and trendanalysis from multiple sources Leading Project Management and Control (PM&C) processes on a small project or work package of a large project … and Control Account Manager Your skills and experiences: Essential: Project Management qualification (e.g. Prince2, APMQ) or equivalent Project Management experience Project Controls experience Data analysis experience Experience in Finance, business management and accounting Desirable: Experience using Earned Value Management (EVM) Benefits: You'll receive benefits including a competitive pension more »
technical advice to all departments and customers to maintain long-lasting relationships. Technical Manager Roles and Responsibilities: ·Provide reports and summaries to allow easy trendanalysis and monitoring of important quality and food safety KPI's (customer complaints, micro results, quality control information), allowing generation of robust improvement more »
process and make recommendations to line manager. To monitor actual costs against target and highlight and variances in a timely manner. Responsibilities Production and Analysis of monthly actual vs budget cost management Management of Cost trendAnalysis and highlighting items with a material impact to management. Assist more »
growth Previous experience within Cloud/SaaS companies would be highly beneficial Strong numerical skills and experience in areas such as financial modelling, competitor analysis, market trendanalysis and similar Ability to make data driven decisions and define pricing/commercial strategy This is a hybrid role more »
Key job responsibilities Responsibilities include: · Interacting with and influencing business and finance customers to gather, calculate and present data. · Supporting with input forecasting using trendanalysis and statistical modeling to drive decision making. · Be responsible for the Production Planning as well as cost and service optimization · Building short … associated with staffing · Analyzing and solving business problems with focus on understanding data deviations, their root causes, and driving forward-looking opportunities · Communicating complex analysis and insights to stakeholders and business leaders, both verbally and in writing. · Participate in global operational and production planning initiatives and project roll outs … program/project management - Experience working with SPSS, SAS or other statistical software packages - Experience utilizing SQL - Advanced Excel and Access skills PREFERRED QUALIFICATIONS - Analysis experience in Advanced Planning & Optimization Systems, or Enterprise Resource Planning Systems, with the ability to influence technical teams to achieve the right technical solutions more »