6 Trend Analysis Jobs in Wiltshire

Problem Management investigations with technical subject matter expert Deliver results of the problem investigation to stakeholders Prevent problems and eliminate recurring incidents proactively through trend analysis within incident/alerting/trending data sources Ideal candidate experience: Experience in Problem Problem Management Experience in leading investigations and conducting … root cause analysis Experience leading juniors advantageous Must be able to work independently on complex projects Professionally skilled in verbal and written communication skills Knowledge in ITIL Service Operations with focus on Problem Management Please send CV for full job description and an informal chat. Excellent opportunity to join more »

root cause, and driving implementation of corrective actions Delivering results of the problem investigation to stakeholders Preventing problems and eliminating recurring incidents proactively through trend analysis within incident/alerting/trending data sources Performance gathering, analysis, documentation, and validation of business and technical needs using interviews more »

Problem Management investigations with technical subject matter expert Deliver results of the problem investigation to stakeholders Prevent problems and eliminate recurring incidents proactively through trend analysis within incident/alerting/trending data sources Ideal candidate experience: Some IT Support or Service Desk Experience Experience in Problem Coordination more »

Required: Leading a team in a service desk environment. Proficiency in JIRA, including setting up processes, portals, and automations, as well as reporting and trend analysis. Experience in triage processes, documentation, and updating runbooks. Familiarity with manual processes, change request writing, SQL for data updates, SFTP, and portal creation more »

and ensure that they are configured effectively. * Ensure the right governance is in place for all improvement initiatives. * Focus on operational and performance insight, trend analysis to facilitate improvement of new or existing services. * Driving and managing the implementation of Continual Improvement Plans for process areas, focussing on … examples - Excel, PowerPoint, PowerBI). * Good understanding of IT infrastructure environment(s). * Experience of CSI objective definition, baselining of measurements, data collection, processing, analysis, presentation thereof and implementation of suggested improvements. * ITIL v3 or 4 Foundation certificate required. * Experience of working with Agile and Lean practises Key Strengths more »

Problem Management investigations with technical subject matter expert Deliver results of the problem investigation to stakeholders Prevent problems and eliminate recurring incidents proactively through trend analysis within incident/alerting/trending data sources Ideal candidate experience: Some IT Support or Service Desk Experience Experience in Problem Coordination more »