Service across both internal and customer facing reports. Once the service is live, the post holder will assist in delivering operational excellence by providing trendanalysis - identifying areas and opportunities for improvement ensuring actions are captured in the Service Improvement Plan and taken through to conclusion. Key Responsibilities more »
Service Management tool. Experience of integrating Service Management tools with other platforms (e.g. Sharepoint) to support continuous improvement. IT Service Desk reporting (e.g. ticket analysis, reporting on KPIs such as ‘first time fix’, trendanalysis). Experience of hardware and software refresh initiatives, including provisioning of end … user devices. Experience of device configuration management tools, such as Microsoft Endpoint Configuration Manager (SCCM). Problem Management (including Root Cause Analysis). ITIL Foundation certification (v3/v4). What you'll get in return With a salary of up to £33,500, and a generous benefits package more »
Hemel Hempstead, England, United Kingdom Hybrid / WFH Options
Haven
prevent recurring issues, ensuring the stability of Haven's technology environment. What We’d Like You to Bring: Key Responsibilities: identify potential problems through trendanalysis, incident reviews, and monitoring system performance. thorough root cause analysis for identified problems to understand underlying issues. a comprehensive problem management more »
reports and dashboards for the project and external clients. Data Organisation : Structure data to ensure compliance with WBS, CBS, and OBS for consistent reporting. TrendAnalysis : Use data to predict trends and perform statistical analysis, visualising data in user-friendly formats. Digital Reporting : Implement digital reports and … dashboards using data from the Data Lake. Support Monthly Reports : Provide intelligent information and analysis for monthly report production. Training and Support : Develop training materials, conduct sessions, and provide user support. System Administration : Manage system configuration, testing, user administration, and licence management. Innovation : Attend industry events to innovate and more »
compensation and benefits, including current and new compensation initiatives, executive compensation, LTIP management, equitable compensation practices, budgeting support, benefits leadership, wellbeing and proactive market trendanalysis for real-time and strategic decision support. Collaborate with key stakeholders, report to the VP of Total Rewards & Org Effectiveness and at … Benchmark and adjust compensation packages to attract and retain top executive talent. Compile and deliver comprehensive reports for the Remuneration Committee, providing insights and analysis on executive compensation to support strategic decision-making. Market Data Trends and Equitable Compensation: Provide recommendations based on analysis, and provide insights on more »
ITSM toolset Service Now Contribute to and maintain a support knowledge base Provide specialist advice on toolset usage to the userbase Infrastructure monitoring and trendanalysis Supporting licence renewal, hosting and utilisation monitoring activities Skills - Understanding of Engineering PLM toolsets (Teamcenter Enterprise or Unified) Able to operate independently more »
Assist in developing the data strategy for EMEA claims, including strategic projects and data reporting, and oversee automation and development of dashboards, reports, and trend analysis. Establish a strong understanding of IT data sources, ensuring data validity, and build sustainable relationships with Claims Handlers, IT, Data, actuarial departments, and … other key internal teams. Deliver statistical analysis to identify performance improvement opportunities and provide MI/BI training on systems and digital innovations. Uphold ethical and service standards, demonstrate flexibility, agile mindset, teamwork, lean & 6Sigma principles, and actively pursue self-studies to maintain knowledge. The candidate: Proficiency in SQL more »
the impact of incidents, preventing recurrence of issues, and driving continuous improvement initiatives. Proactively identify and prioritize problems within the financial services domain through trendanalysis, incident reports, and stakeholder feedback. Conduct in-depth root cause analysis to understand the underlying issues contributing to incidents and problems. more »
meetings with customers, including delivery of technical presentations and participation in engineering and commercial discussions. Development of standardised documentation packs for proposal use and trendanalysis to assist in directing future company product development activities. Essential skills, experience and knowledge requirements: BSc or BEng in Mechanical or Electrical more »
are being operated as designed and are delivering the desired customer outcomes. Identifying and recommending process and control improvements to help drive quality. Performing trendanalysis and reporting to management Qualifications and skills Experience in Financial Services (Mandatory) Contact Centre processes and procedures. Life products/investment experience. more »
Egham, England, United Kingdom Hybrid / WFH Options
Intersoft
troubleshoot calls and resolution of complex problems Design appropriate metrics for reporting on key performance and quality indicators, particularly in terms of in-depth trendanalysis Key working relationships: · Application Support Team · Testing & Development Team · Business Analysts & Project Managers · Customer Services and Sales Teams ✅ Expected experience & skills: Sound more »
Swindon, England, United Kingdom Hybrid / WFH Options
RedRock Resourcing
root cause, and driving implementation of corrective actions Delivering results of the problem investigation to stakeholders Preventing problems and eliminating recurring incidents proactively through trendanalysis within incident/alerting/trending data sources Performance gathering, analysis, documentation, and validation of business and technical needs using interviews more »
/Source-to-Pay and T &E. Working with outsource or in-house shared services for transactional processes. Excellent analytical capabilities including data visualisation, trendanalysis and data science skills. Demonstrate ability to work effectively in an international environment with people at all organisation levels by establishing positive more »
Harlow, London, United Kingdom Hybrid / WFH Options
Raytheon
BI, Java, SQL Database, PI & SAP MAX Database. Work to assess and improve operational quality in the SAP Basis area, including: Ensure effective Error TrendAnalysis and Problem Management Work in the SAP Basis team and provide technical and operational expertise Provide support for Major Incident Management and more »
delay) Releases for which deployments are unacceptable Create and provide accurate reporting on Release Management KPI's to all relevant stakeholders and perform reporting trendanalysis Review and update the Continuous Service Improvement Plan Ideally to be successful you will have: 3 years Release Management experience and has more »
resolution/remediation Put customers first through being an advocate of the customer and driving Vitality to the highest levels of quality Perform incident trendanalysis to identify potential problems You will work with multiple support teams to ensure SLA compliance for all incidents Perform both reactive and more »
meetings as may be necessary. - To investigate occurrences of workplace accidents, illness etc. To collate this information for the purposes of root cause and trendanalysis and targeted mitigation; and - To respond to technical queries forwarded to the group life safety inbox. - To assist in supporting the current more »
Preston, Lancashire, North West, United Kingdom Hybrid / WFH Options
Local Pensions Partnership
Managers and the Senior Management Team, maintaining a database of MI to ensure consistency of reporting. - Development and maintenance of the LPPA Data Warehouse. - Analysis of MI reports to provide insight to the Business. - Responsibility for maintenance of SLA reports to the Operational Managers. - Responsibility for supplying data for … MI package, and ensure the efficient flow of information from local systems to stakeholder reporting. - Input performance forecasts and targets through scenario modelling and trend analysis. - Contribute to the development of the long-term management information strategy for the business, improving system structure and reporting processes, and increase the … performance reports such for the Leadership Teams. - Working with systems team to proactively produce data for scheme/annual data returns. - Undertaking interrogation and analysis of data to providing business intelligence in order to support innovative solutions to problems. - Ensure that reporting in relation to LPPA MI is made more »
Tidworth, Hampshire, South East, United Kingdom Hybrid / WFH Options
Aspire Defence Services Limited
Business Information Analyst, youll be at the forefront of our reporting strategy. Your goal? To continuously enhance our reporting landscape and provide valuable data analysis and presentation for critical business projects. In this role you will maintain a strong understanding of our reporting tools and their deployment to users. … and attention to detail. Furthermore, youll have the ability to analyse data in a logical and systematic manner, producing accurate and meaningful reports and trend analysis. Location: Tidworth Salary: Up to £40,000 Please note: Our garrisons are tobacco free working environments. As part of this role, you will more »
where you identify new ideas, customer needs, pain points, and solution options 🔰 Develop solution hypotheses iteratively, based on user research, and industry and market trendanalysis 🔰 Establish customer journey mapping to guide product development; then validate that learning with user testing 🔰 Translate product vision into a roadmap containing more »
building & portfolio meetings with occupiers, service partners, building/technical managers and client team with respect to energy performance and management. Technical data review, analysis and reporting: To develop, implement and manage Environmental and Energy Conservation Programmes, (working with others where necessary) ensuring optimum usage of energy. To advise … on potential problems or conflicts, improvements and possible savings. Analyse monitoring & targeting reports and investigate and action as necessary and interrogate trend analysis. Provide day-to-day energy and metering performance support and any required operational support to Property Managers, Engineering Managers and the wider property management teams and more »
Risk Incidents are documented, and root cause is established. Oversight of remedial actions to ensure risks are mitigated. Full audit trail is established, and trendanalysis is undertaken. Key Skills required Experience of 'incident management'. Knowledge of UK banking (Customer Service, Credit, Financial Crime, Operations) and risk more »
possess strong analytical skills and be proficient in statistical modeling and S&OP processes. Key attributes include: Proven track record in demand forecasting, market trendanalysis, and managing product lifecycles. Strong problem-solving abilities, proficiency in managing MAPE and BIAS metrics, and advanced Excel and ERP systems. Excellent more »
a Principal Product Engineer to be responsible for project managing NPI activities within the semiconductor product engineering team. The role will involve yield and trendanalysis as well as communicating with test subcontractors and addressing manufacturing, cost and yield issues. Understanding reliability and qualification of new devices will … will include: Strong semiconductor product engineering knowledge Experience of production mixed signal IC testers, Advantest, Teradyne A5, Catalyst or UltraFlex would be advantageous Failure Analysis and reliability knowledge Test Development, Process Engineering, Statistical analysis and Customer Support Strong communication skills Bachelors degree in Electrical Engineering or equivalent discipline more »
Matrix: Daily positions to be auto-saved in a logical structure, for record purposes (audit trail) and to feed into Risk MI platform for trendanalysis Capability to have data validation steps for the data feeds and appropriate controls for the End User Applications (EUA) being developed. Implement … produced by Credit and additional views that can be reasonably developed. To have capability to pull together data being captured in PowerBI to produce trend analysis. To include tracking and monitoring of Account performance/activity & limit utilisation, Risk Appetite measures & Key Risk Indicators (KRIs) (which will be predefined more »