Senior Systems Analyst
Bracknell, England, United Kingdom
Allegis Group
Application support for the EMEA region. Support includes over 20 offices throughout EMEA. The person acts as a point of contact with the user community to understand issues, log issues and resolve them in a timely manner. Collaborates with developers and engineers to design and create quality systems. Oversees … system implementations, user training and escalation processes. Interfaces between IS developers and stakeholders to ensure that systems designs meet the needs of end users. Understands and identifies issues, assesses root causes and proposes solutions to deficiencies. Maintains relationships with stakeholders to support current products and future improvements. Takes part … of new releases of the software. Provide end-user support and training, including creating user manuals and conducting training sessions. Co-ordinates UAT process and release documentation. Collaborate with cross-functional teams to ensure seamless integration of systems with existing infrastructure and applications. familiar with the user more »
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