Customer Service Consultant
Solihull, England, United Kingdom
Innova Solutions
from users and stakeholders. Salesforce configuration changes, including (but not limited to): Flow, fields, page layouts, record types, custom settings, dashboards, and reports. Monitor user adoption. User training and creating training materials. Participates in the identification of problem areas and development of resolutions to address them. (CI Boards … improve and enhance our Salesforce and Oracle platforms, with a drive for automation gathering requirements and feedback and designing best practice solutions. Our Salesforce user experience is of great importance to us; therefore, the Administrator should enjoy all aspects of user management including support tickets, training, and … designing solutions with user satisfaction a priority. We are looking for someone with a strong understanding of the Salesforce and Oracle platforms and a desire to keep learning. The Administrator should be comfortable liaising with users and enjoy learning new business processes in order to translate them into technical more »
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