Applications Support apprentice - University of Bristol - £22,214
Augustine's Courtyard, Orchard Lane, Bristol, England
Hybrid / WFH Options
Hybrid / WFH Options
UNIVERSITY OF BRISTOL
Documentation: Provide clear and detailed documentation and support for all phases of any project-based work, including instruction guides if applicable. Collect and record user requirements from stakeholders, including members of Finance, HR and IT as well as other colleagues from Professional Services or academic departments. Diagnose, resolve and … reports using application management software and tools. Customer Services and Support: Provide advice and guidance in response to stakeholder requirements. Use initiative to interpret user requirements and identify any required amendments to established procedures. Document and implement policy and procedures, for example on-boarding and leaver policies, and remote … feed these into the strategic development of the wider team, with assistance from colleagues. Governance groups include Product Owners, Super Users and the End-User Group. Attending training events as appropriate and directed. Decision Making: Devise plans to implement and improve IT infrastructure and application change projects, for example more »
Employment Type: Higher Apprenticeship
Salary: £22,214.00
Posted: