Leicester, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Keystream Group Limited
Head of UserResearch Location: Leicester, East Midlands hybrid working Contract: Permanent, Full-time (37 hours per week) Salary: Grade H £58,225 - £67,468 + excellent benefits Are you passionate about championing user-centred design and driving digital excellence? We are exclusively partnered with De Montfort University to recruit an experienced Head of UserResearch to lead and develop research practices that will shape the future of digital services at the university. About the Role As Head of UserResearch , you will play a pivotal role in embedding user-centred thinking at the heart of the universitys Digital and Technology (D&T) Directorate. Youll define and deliver a vision for … userresearch that directly informs digital transformation and service design, ensuring all digital products and services are accessible, inclusive, and shaped by genuine user needs . The university is currently embarking on its Agile transformation journey , and this role will be central to embedding agile, user-focused practices into project and product delivery. Youll ensure that More ❯
coventry, midlands, united kingdom Hybrid / WFH Options
Keystream Group Limited
Head of UserResearch Location: Leicester, East Midlands hybrid working Contract: Permanent, Full-time (37 hours per week) Salary: Grade H £58,225 - £67,468 + excellent benefits Are you passionate about championing user-centred design and driving digital excellence? We are exclusively partnered with De Montfort University to recruit an experienced Head of UserResearch to lead and develop research practices that will shape the future of digital services at the university. About the Role As Head of UserResearch , you will play a pivotal role in embedding user-centred thinking at the heart of the universitys Digital and Technology (D&T) Directorate. Youll define and deliver a vision for … userresearch that directly informs digital transformation and service design, ensuring all digital products and services are accessible, inclusive, and shaped by genuine user needs . The university is currently embarking on its Agile transformation journey , and this role will be central to embedding agile, user-focused practices into project and product delivery. Youll ensure that More ❯
Loughborough, Leicestershire, United Kingdom Hybrid / WFH Options
Keystream Group Limited
Head of UserResearch Location: Leicester, East Midlands hybrid working Contract: Permanent, Full-time (37 hours per week) Salary: Grade H £58,225 - £67,468 + excellent benefits Are you passionate about championing user-centred design and driving digital excellence? We are exclusively partnered with De Montfort University to recruit an experienced Head of UserResearch to lead and develop research practices that will shape the future of digital services at the university. About the Role As Head of UserResearch , you will play a pivotal role in embedding user-centred thinking at the heart of the universitys Digital and Technology (D&T) Directorate. Youll define and deliver a vision for … userresearch that directly informs digital transformation and service design, ensuring all digital products and services are accessible, inclusive, and shaped by genuine user needs . The university is currently embarking on its Agile transformation journey , and this role will be central to embedding agile, user-focused practices into project and product delivery. Youll ensure that More ❯
Coventry, Warwickshire, United Kingdom Hybrid / WFH Options
Keystream Group Limited
Head of UserResearch Location: Leicester, East Midlands hybrid working Contract: Permanent, Full-time (37 hours per week) Salary: Grade H £58,225 - £67,468 + excellent benefits Are you passionate about championing user-centred design and driving digital excellence? We are exclusively partnered with De Montfort University to recruit an experienced Head of UserResearch to lead and develop research practices that will shape the future of digital services at the university. About the Role As Head of UserResearch , you will play a pivotal role in embedding user-centred thinking at the heart of the universitys Digital and Technology (D&T) Directorate. Youll define and deliver a vision for … userresearch that directly informs digital transformation and service design, ensuring all digital products and services are accessible, inclusive, and shaped by genuine user needs . The university is currently embarking on its Agile transformation journey , and this role will be central to embedding agile, user-focused practices into project and product delivery. Youll ensure that More ❯
Job summary We're looking for an enthusiastic and talented Lead User Researcher to join our User-Centred Design team to support digital products and services in the Primary, Community and Mental Health directorate. As a Lead User Researche r who is user-centred, you will specialise in planning and leading userresearch activities … in larger teams and on more complex services. You will plan, design and carry out research activities with users that help teams get a deep understanding of the people that use our services - ensuring that those services are accessible and work well for users. Putting users' needs at the heart of your work, you will make people's interactions … with our products and services as simple as possible. English and/or Welsh speakers are equally welcome to apply. Main duties of the job As a Lead User Researcher, you will: undertake interviewing, workshop facilitation and ethnographic research - making complex processes and insights easy to understand identify which tools and methods to use and how to meet More ❯
LS1 4DY, Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Syntax Consultancy Ltd
Snr User Researcher Leeds (Hybrid) Permanent to £65,000 DOE + Benefits Senior User Researcher needed with strong Government Digital Service (GDS) experience to join a growing User Centred Design (UCD) practice. Hybrid Working: 2-3 days/week remote (WFH), and 1-2 days/week working on-site in the Leeds office. Leading UCD projects … for clients and applying User Centred Design methods within GDS and Agile environments. A chance to work with a leading global IT and Digital transformation business delivering UCD solutions for both Government + private sector clients. Key experience, responsibilities + tasks: In-depth experience of conducting UserResearch and User Centred Design (UCD), and able to … translate findings into actionable insights. Proficient with Government Digital Service (GDS) standards, assessments + running discoveries to GDS. Scoping and delivering UCD components of end-to-end UserResearch activities across a range of complex client programmes. Creating UserResearch deliverables + executing UserResearch activities based on client requirements + project needs. Articulating More ❯
About Maze Maze is the userresearch platform that helps companies build the right products faster by making user insights available at the speed of product development. In most companies, research demand far exceeds supply. Time, cost, and lack of access to expertise hold teams back. In today's AI-powered world, anyone can build a … product fast. The real challenge? Deeply understanding user needs and building the right product. That's where Maze comes in. We believe companies shouldn't have to choose between building fast and building right. Maze makes research accessible, intuitive, and fast so product teams can put user insights at the center of every decision. Our platform enables … insights that actually drive product decisions. Our AI capabilities automate the busywork and add depth and direction to the insights themselves. That's why Maze was recently named the userresearch platform in UX Tools' Design Tools Survey -and why we're scaling fast across industries like B2B SaaS, e-Commerce, Financial Services, Retail, and Automotive, supporting world More ❯
Washington, Washington DC, United States Hybrid / WFH Options
Gridiron IT Solutions
product vision, creating and managing product roadmaps, collaborating with cross-functional teams, and ensuring efficient product development and delivery in a Cloud environment. Your expertise in agile backlog management, userresearch, data-driven decision-making, risk and dependency management, stakeholder management, and the ability to influence team members and stakeholders through a compelling product vision and data are … essential for driving our client's product optimization and growth. Responsibilities: Define and communicate a clear product vision for our client's software products, aligning with user needs and business objectives. Create and manage product roadmaps that reflect both innovation and growth strategies. Partner with a government product owner and lead a product team of 7-8 FTEs. Collaborate … with software development teams to ensure successful product releases in secure Government Cloud environments, primarily AWS. Monitor and track key product metrics to drive product optimization and growth. Utilize userresearch and feedback to refine product features and user experience. Proficiently manage backlogs, including Epic, Feature, and User Story development and refinement. Leverage tools such as More ❯
Job Title: UX Designer/User Researcher Location: Hybrid - London or Bristol (80% Remote working) Duration: 12 Months Clearance Required: Active MOD SC - Sole UK National required Rate: £750 per day - PAYE via Umbrella Only Overview: Working within an agile digital delivery team developing and supporting a mission critical application for the UK MOD, with instances hosted on both … secure cloud platform (AWS) and on VMs hosted a managed on-prem hosting environment. The application is extant and Live. You are to be the lead UX Designer and User Researcher, working with a Product Owner proactively engaging with the Client's broad array of senior (MOD) military and civilian senior stakeholders and end User representatives, gain understanding … of user needs based on different personas, capturing and turning that into designs that can be agreed with the Users and implemented into the application by the developers. You will have experience of working with users in Public Sector (ideally Defence specifically), of various userresearch techniques, including conducting User interviews, creating personas, mapping userMore ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Vivedia Limited
a well-rounded UX Designer to join our Technology team. Reporting to our Delivery Manager, youll be working with our Product Managers to understand customer needs and through observation, research, iterative prototyping, and how we can achieve our business goals. Youll get to explore real-world customer problems and help our Technology team implement creative, innovative solutions across web … Sheffield office. Proven UX design experience with a strong portfolio including web application UX. Proficiency in visual design and wireframing tools such as Figma or similar. Experience in conducting userresearch and observation or usability testing, turning the output into data that can drive product design decisions. Strong problem-solving skills with a creative yet pragmatic approach. Able … to outline UI guidelines, themes and build UI toolkits for desktop and responsible/mobile. Experience carrying out user-interviews and identifying user pain-points. Excellent communication and collaboration skills. Experience working with development teams to get designs into production and reviewing user uptake Experience with customer analytics and data-driven design Proficiency in accessibility and inclusive More ❯
Reston, Virginia, United States Hybrid / WFH Options
ALTA IT Services
Job Title: User Experience Researcher Location: Mostly remote except occasional meetings in Reston, VA Type: Contract Compensation: $71/HR Contractor Work Model: Mostly remote except occasional meetings in Reston, VA ALTA IT is seeking User Experience Researcher with a strong healthcare background to join our client's UX team. This role will focus heavily on userresearch while also contributing to interaction design, visual design, and UX strategy. The ideal candidate is an experienced researcher who can define research methodologies, conduct interviews, lead user testing, and deliver actionable insights to drive user-centered solutions. The Senior UX Researcher will collaborate with product management, business stakeholders, engineering teams, and end users to … ensure an optimal and scalable user experience across healthcare platforms. This role requires excellent communication, facilitation, and mentorship skills. Responsibilities UX Research Lead the UX research phase for healthcare-related products. Define and implement research techniques (qualitative and quantitative). Recruit and coordinate userresearch participants. Conduct stakeholder interviews, user interviews, and usability More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Addition
Senior User Researcher Shaping products that genuinely connect with people takes more than clever design; it takes insight. This role puts you at the heart of that process, helping well-known brands and scaling businesses understand their users and create experiences that stand out. Ready to lead the future of AI? A globally leading AI engineering firm needs a … Senior User Researcher to own the full userresearch process on their most ambitious projects. This is your chance to be at the forefront of innovation, turning insights into reality. Role Overview: Location: Central London/Hybrid Package: £60,000- £78,000per annum & benefits Industry: Technology/Product Design & Research What You’ll Be Doing: Leading … the full userresearch process on projects, from opportunity spotting through to embedding insights into product strategy. Running discovery and delivery research streams, aligning them with agile workflows. Using a mix of qualitative and quantitative methods to validate ideas and test product experiences. Partnering with product and design teams to turn evidence into actionable strategy and roadmaps. More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Yolk Recruitment Ltd
Role: Lead User Researcher (x2) - GDS Location: Cardiff, Wales. Hybrid - minimum of 1 day a week on site. Salary: Band 8a (£55,690) Pension : 23.7% The Opportunity: Digital Health and Care Wales vision is to provide world leading digital services, empowering people to live healthier lives, and transforming health and care for everyone in Wales. It is a multi … award-winning organisation, and was twice voted the UK's Best Place to Work in IT. We are now helping DHCW to find x2 Lead User Researchers who can plan and lead userresearch activities in teams and on more complex services. Management, Leadership & Training Mentor, coach and develop researchers, advising on tools and methods. Deliver core … training on specialist research practices across programmes. Act as an expert advocate for user-centred approaches. Build organisational buy-in and continuously improve team practice. Planning & Design Lead and plan userresearch for complex services and user journeys. Select, promote and embed appropriate research approaches across teams. Align research activities with organisational priorities More ❯
South West London, London, United Kingdom Hybrid / WFH Options
Interact Consulting Limited
My client, who are a government funded organisation, working within the public sector are looking for an additional User Experience Research Consultant to come in and work initially on a 12 week basis fully remote. You Must have had experience of working alongside Gov.uk, please do not apply if this is not the case! You will be a … User Experience (UX) Research specialist that is passionate about research, user centered design, and building great products. An advocate of rapid iterative testing during development and upfront product discovery research. You will have created and led UX Research processes and strategy within an agile development environment, whilst working across multiple teams and platforms. From lab … based testing, diary studies, in-depth interviews, user groups, or remote evaluations, you will bring the right set of tools to solve the problem/answer the questions. Working closely with design and development teams to ensure the UX specification is successfully translated into visual design and code you must offer 3-4 years' experience working at an Agency More ❯
Neston, Merseyside, North West, United Kingdom Hybrid / WFH Options
The Bridge (IT Recruitment) Limited
to Cheshire site) Duration: 6 months + possible renewals We're looking for a Senior UX Designer to join our client's dynamic Engineering team. Are you a creative, user-focused designer with a passion for building accessible and intuitive digital experiences? In this role, you'll be responsible for designing inclusive, seamless, and engaging user experiences across … our clients digital services. You'll conduct userresearch, develop wireframes and prototypes, test usability, and collaborate with cross-functional teams to turn insights into impactful design solutions. Key Responsibilities Design user journeys, wireframes, and interactive prototypes. Maintain design artefacts such as personas, storyboards, and service blueprints. Plan and conduct userresearch, usability testing, and … such as WCAG 2.1 AA. Collaborate with product managers, engineers, and QA teams to align on goals and functionality. Contribute to the evolution of the design system for consistent user experiences. Facilitate co-design workshops and share usability findings with stakeholders. Stay up to date with industry trends, tools, and techniques. Mentor colleagues on user-centred design practices More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
SR2
User Researcher – SC Cleared | Data Projects | Outside IR35 | Remote | £450/day We’re hiring a contract User Researcher to support a public sector consultancy client on a data-driven project within central government.This role requires active SC Clearance and experience working with data-focused multidisciplinary teams . You’ll be responsible for planning and conducting userresearch across a complex service landscape, feeding into design and development of tools and services that help drive better outcomes through data. Contract Details: Rate: £450/day (Outside IR35) Location: Remote, mainly with occasional London (UK-based only) Start: ASAP Length: Initially until end of January (with potential extension) Key Requirements: Current SC Clearance (essential) Experience working … in central government or wider public sector Strong understanding of GDS service standards and UCD principles Hands-on experience conducting qualitative and quantitative userresearch Confidence working with data teams – understanding data workflows, pipelines, analytics or visualisation tools is a plus Able to work within Agile multidisciplinary teams (product, design, data, dev) Comfortable leading userresearchMore ❯
User Researcher £500 to 575 GBP Onsite WORKING Location: Manchester, North West - United Kingdom Type: Contract Role: User Researcher - Public Sector Focus Day Rate: £500-£575/day (Inside IR35) Contract Length: 6 months (extensions likely) Location: Remote-first (UK-based) with occasional travel to London Clearance: Active SC clearance or eligible (no sponsorship available) We're seeking … experienced User Researchers to join high-impact digital transformation programmes in the UK public sector and public health space. These are contract roles suited to professionals from a consulting background, confident working in complex, multi-stakeholder environments. You will play a critical role in shaping services that meet real user needs, delivering evidence-based insights in line with … GDS (Government Digital Service) standards . What You'll Do Lead, plan, and deliver userresearch across the full digital service lifecycle. Collaborate with multi-disciplinary teams to ensure services are user-centred and accessible. Apply a range of qualitative and quantitative research methods to generate actionable insights. Produce artefacts including personas, journey maps, and researchMore ❯
We have an exciting opportunity for a skilled User Experience Designer to join our client, a globally recognised name and renowned brand as a market leader in their field. The key around this role is to be able to be an excellent UX Designer, and to also have the ability to understand the specific needs of a varied user … scholars, librarians and practitioners in visual and applied arts, performing arts, humanities, social sciences, law and finance as these will be the areas your work will cover. Responsibilities: Run user experience research to understand our users' journeys and needs, deciding on the best method to use (e.g. interviews, focus groups, card sorting, usage analytics). Capture findings from … user experience research and translate into clear designs and prioritised in documentation, whether for roadmap or immediate development. Produce designs (sketches, wireframes, mockups, and interactive prototypes, as appropriate) to assist with userresearch, internal discussion, presentations to stakeholders, and delivery. Work on a programme of continuous improvement, encompassing interface design within a tested and established design More ❯
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
NEC Software Solutions
we are designing and developing evidence-led solutions at scale to transform the services used by everyone, every day. We specialise in working with seldom heard voices and diverse user groups. We practice participatory co-design and ethical research. Our teams are experts in accessibility and digital inclusion We’d love your help. And we’ll support you all … people, believe in your craft, push convention, be open to change, value each other. We work with a broad range of clients, some of whom are completely new to user-centred design (UCD). This means you’ll also play a key role in championing our UCD approach. The role may also involve: Leading and directing projects – You’ll … helping with proposals and pitches. Your skills and experience: We’d like to hear from you if you have skills or experience in some or all of these areas: Research – You work with user researchers and service designers as part of a multi-disciplinary team to create designs based on research that meet user needs. Experience More ❯
milton, central scotland, united kingdom Hybrid / WFH Options
NEC Software Solutions
we are designing and developing evidence-led solutions at scale to transform the services used by everyone, every day. We specialise in working with seldom heard voices and diverse user groups. We practice participatory co-design and ethical research. Our teams are experts in accessibility and digital inclusion We’d love your help. And we’ll support you all … people, believe in your craft, push convention, be open to change, value each other. We work with a broad range of clients, some of whom are completely new to user-centred design (UCD). This means you’ll also play a key role in championing our UCD approach. The role may also involve: Leading and directing projects – You’ll … helping with proposals and pitches. Your skills and experience: We’d like to hear from you if you have skills or experience in some or all of these areas: Research – You work with user researchers and service designers as part of a multi-disciplinary team to create designs based on research that meet user needs. Experience More ❯
paisley, central scotland, united kingdom Hybrid / WFH Options
NEC Software Solutions
we are designing and developing evidence-led solutions at scale to transform the services used by everyone, every day. We specialise in working with seldom heard voices and diverse user groups. We practice participatory co-design and ethical research. Our teams are experts in accessibility and digital inclusion We’d love your help. And we’ll support you all … people, believe in your craft, push convention, be open to change, value each other. We work with a broad range of clients, some of whom are completely new to user-centred design (UCD). This means you’ll also play a key role in championing our UCD approach. The role may also involve: Leading and directing projects – You’ll … helping with proposals and pitches. Your skills and experience: We’d like to hear from you if you have skills or experience in some or all of these areas: Research – You work with user researchers and service designers as part of a multi-disciplinary team to create designs based on research that meet user needs. Experience More ❯
We’re looking for a Contract User Researcher who is fluent in Spanish and has strong experience supporting digital platforms as they expand into new markets. As a Contract User Researcher, you’ll be joining a rapidly scaling digital healthcare company that’s dedicated to delivering a bespoke private healthcare platform to its users. This is a … month contract where you’ll work with a high degree of autonomy across multiple projects, translating userresearch and insights into clear research strategies and actionable plans. You’ll also play a key role in an exciting new AI-driven initiative, helping to push the boundaries of healthtech to the next level. Key Responsibilities & Skills Fluent Spanish … essential) Design and deliver both qualitative and quantitative research Develop effective research plans and guide best practice Build a deep understanding of users and champion their needs Experience working on international-scale projects Share insights and educate teams on the value of userresearch Coordinate external research agencies where required Drive projects that align with More ❯
Senior/Lead Service Designer/User Researcher Contract Remote £450-£500pd We are seeking a highly skilled Senior or Lead Service Designer/User Researcher to join our team. The ideal candidate will have a strong background in service design, userresearch, and user experience, with a proven track record of delivering impactful solutions … in a government context. Key Responsibilities: Lead the design and implementation of service design initiatives, ensuring alignment with user needs and business objectives. Conduct userresearch to gather insights that inform design decisions and improve service delivery. Facilitate assessments and workshops that evaluate service design effectiveness, demonstrating strong Government Digital Service (GDS) credentials. Provide examples of past … assessments where you identified challenges, developed strategies to overcome them, and implemented solutions that enhanced user experiences. Collaborate with cross-functional teams in an Agile environment to iterate on designs and drive continuous improvement. Engage with stakeholders at various levels to deliver clear communication around design processes and outcomes. Qualifications: Proven experience as a Senior or Lead Service Designer More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Searchability
multichain asset management, NFT interactions, and transaction signing. Working closely with product and engineering, they'll turn complex concepts such as gas fees and cross-chain swaps into clear user journeys, while maintaining a scalable design system across web, mobile, and hardware wallets. The role requires proven blockchain product design experience, strong userresearch skills, and the … ability to embed trust and security into every interaction, ensuring the product remains accessible, competitive, and user-friendly in a rapidly evolving space. RESPONSIBILITIES: Lead the design of user experiences for multichain wallets, NFTs, and crypto transactions. Translate complex blockchain concepts into clear, user-friendly flows. Collaborate with product managers, engineers, and other stakeholders to define and … deliver features. Create and maintain a scalable design system across web and mobile platforms. Conduct userresearch and usability testing with both crypto-native and new-to-Web3 users. Ensure trust, security, and clarity are central to all designs. Stay ahead of blockchain and Web3 design trends to drive innovation. WE NEED YOU TO HAVE: 5+ Years experience More ❯
Birmingham, Leeds, Liverpool, London, United Kingdom Hybrid / WFH Options
UK Health Security Agency
evidence. The group leads and delivers services protecting the population from hazards locally, nationally and globally. Main duties of the job The roles sit within the UKHSA's core User-Centred Design (UCD) team, which is part of the Readiness and Surge division. Readiness and Surge works across UKHSA and sets the strategic direction for UKHSA's readiness to … We focus on Agency capability, putting external stakeholder and customer needs at the centre of designs for the future. We identify opportunities to improve public health outcomes through better user experiences. The team are responsible for: embedding UCD approaches into UKHSA ways of working UCD expertise in project delivery ensuring user needs are understood and designed for, advocating … a users content journey maps to government processes. They write clear, usable content for transactional and information services and assure the quality of others work. They use data and userresearch to make content decisions. The content designer will be responsible for assuring content quality and best practice. Together with other UCD professions, youll ensure quality, innovation, and More ❯