126 to 150 of 172 Remote User Research Jobs

the product roadmap to enhance our surveying strategies and tools. You will act as a bridge between the surveying businesses and the engineering teams, ensuring that our products meet user needs and align with our business objectives. Your role will involve collaborating with stakeholders, gathering requirements, and overseeing the product lifecycle from conception to launch.Our Technology Team is accountable … challenges and gather objectives. Define and maintain a clear product strategy and roadmap that aligns with broader business goals and customer needs. Gather and document epics and feature; create user stories and prioritize the backlog. Communicate effectively with technical and non-technical audiences, ensuring that information is clear, concise, and relevant. Work with cross-functional teams including engineers, delivery … managers, project managers, 3rd party vendors to deliver high-quality products. Ensure that products meet user experience standards and business strategies. Measure success and adjust priorities as needed to achieve strategic objectives. Conduct user research, market research and competitive analysis to inform product decisions. Analyse product performance metrics and user feedback to drive continuous improvement More ❯

standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and deliver exceptional value to our customers. What's the opportunity? The Research, Analytics & Data Science (RAD!) team at Intercom aims to build a deep, holistic understanding of our customers, their needs, and their product behaviors through research and data science. … this team of data scientists and product researchers, your mission is to drive effective evidence-based decisions by leveraging both quantitative and qualitative data. You will own and drive research projects from start to finish, impacting our products, customers, and business. We welcome candidates at mid or senior level for this role. What will I be doing? In this … will: Contribute to the product development process by understanding opportunities, contexts, audiences, and experiences. Experiment with processes, methodologies, and workflows to provide rapid insights to product teams. Define meaningful research questions that are 'critical to know' rather than 'nice to know'. Act as a strategic partner to leaders and teams, encouraging innovative thinking. Combine quantitative and qualitative methods More ❯

visionary and lead the Scrum team to deliver excellent products. The Product Owner will be the driving force behind developing product solutions; accountable for bringing in key insights from user research, quantitative data, and getting the right people in the room to collaboratively develop the right solutions to customer and business needs in the right way. You will … support the Agile Development teams throughout the lifecycle of the project : Sprinting, User Stories, Sprint Planning, Planning Poker as well as working with Architects and a User Interface/Experience Designers to discuss requirements. What you will be doing : Product Roadmap and Continuous Improvement New Product Development Backlog Management and Prioritisation Release Planning and Product Launch Market Analysis … User Centricity Metrics and KPI’s At this level you will obviously be expected to demonstrate excellent communication skills both verbally and written. You will be required to motivate and challenge the team to be creative, innovative and deliver timely high quality results. If you have the necessary experience and skill set, please send your CV in the first More ❯

About Maze Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development. In most companies, research demand far exceeds supply. Time, cost, and lack of access to expertise hold teams back. In today's AI-powered world, anyone can build a … product fast. The real challenge? Deeply understanding user needs and building the right product. That's where Maze comes in. We believe companies shouldn't have to choose between building fast and building right. Maze makes research accessible, intuitive, and fast so product teams can put user insights at the center of every decision. Our platform enables … insights that actually drive product decisions. Our AI capabilities automate the busywork and add depth and direction to the insights themselves. That's why Maze was recently named the user research platform in UX Tools' Design Tools Survey -and why we're scaling fast across industries like B2B SaaS, e-Commerce, Financial Services, Retail, and Automotive, supporting world More ❯

go permanent Hays is proud to be supporting a major transformation programme within a local council's Customer Services team. Are you passionate about designing services that truly meet user needs? We're looking for a Service Designer to join our clients' Digital & Customer Services team and help shape the future of public services. What You'll Do: Design … end-to-end service journeys based on user needs and organisational goals. Collaborate with multidisciplinary teams to prototype and test new service processes. Map service and user journeys to identify transformation opportunities. Contribute to service design standards and community development. Use data and user research to inform and iterate service designs. What We're Looking For … Strong understanding of service design principles and user-centred design. Experience working in multidisciplinary teams to improve service delivery. Ability to prototype in various formats and visualise service journeys. Excellent communication and stakeholder engagement skills. A relevant qualification or equivalent experience in service design or a related field. What you need to do now If you're interested in More ❯

for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? The Research, Analytics & Data Science (RAD!) team at Intercom exists to build, enable and share a deep holistic understanding of our customers, their needs, and their product behaviours, using research and data science.As a team of data scientists and product researchers, our mission is to drive effective evidence-based decisions through research and data science. We use data - both big and small - to unlock actionable insights about our customers, our products and our business. Our holistic understanding of our customers, their needs and their product behaviours is ingrained … for our customers.Team RAD works on the most impactful initiatives that meaningfully move the needle for our products, customers and business. It's your job to own and drive research projects from start to finish and drive impact by combining quant and qual data in compelling ways. We are open to candidates at the mid or senior level for More ❯

the development of next-generation budgeting and financial management tools. You will be responsible for driving the strategic vision, innovation, and execution of cutting-edge fintech solutions that enhance user experience and market competitiveness. This role requires a unique blend of technical expertise, business acumen, and creativity to push the boundaries of financial technology. You will collaborate closely with … Drive agile development, ensuring smooth execution from concept to launch. Bridge the gap between technical teams and business needs, ensuring feasibility and impact. Data-Driven Decision Making Use analytics, user research, and A/B testing to refine and optimise product features. Define and track KPIs to measure product success and user engagement. Leverage customer insights to … continuously improve the user experience. Customer-Centric Execution Champion a seamless, intuitive, and engaging financial management experience. Work with UX/UI teams to create user-friendly, visually compelling, and functional tools. Ensure regulatory compliance and best practices in financial product design. Stakeholder & Cross-Functional Leadership Collaborate with marketing, operations, compliance, and leadership to align product vision with More ❯

the development of next-generation budgeting and financial management tools. You will be responsible for driving the strategic vision, innovation, and execution of cutting-edge fintech solutions that enhance user experience and market competitiveness. This role requires a unique blend of technical expertise, business acumen, and creativity to push the boundaries of financial technology. You will collaborate closely with … Drive agile development, ensuring smooth execution from concept to launch. Bridge the gap between technical teams and business needs, ensuring feasibility and impact. Data-Driven Decision Making Use analytics, user research, and A/B testing to refine and optimise product features. Define and track KPIs to measure product success and user engagement. Leverage customer insights to … continuously improve the user experience. Customer-Centric Execution Champion a seamless, intuitive, and engaging financial management experience. Work with UX/UI teams to create user-friendly, visually compelling, and functional tools. Ensure regulatory compliance and best practices in financial product design. Stakeholder & Cross-Functional Leadership Collaborate with marketing, operations, compliance, and leadership to align product vision with More ❯

unicorns such as Airbnb, Pinterest, Skyscanner and Tesla. What will I be doing? We're looking for a Senior CRM & Product Marketing Associate to lead strategic initiatives that drive user engagement and retention. Sitting at the intersection of marketing and product, this role is all about delivering timely, targeted communications that support couples through key moments in their wedding … planning journey. You'll play a crucial role in shaping the user experience, building lifecycle campaigns, and ensuring our messaging is as personalised and impactful as the big day itself. Specific responsibilities will include: Defining clear, tailored messaging that communicates product features and value to couples, ensuring consistency across CRM, landing pages, product, and marketing materials. Executing go-to … push notifications, in-app messaging, and supporting landing page creation to drive adoption Collaborating with Product, Design, Data, and Content teams to deliver cross-functional campaigns aimed at improving user engagement and retention Conducting and synthesising user research, surveys, and data analysis to segment users and personalise communications based on user attributes, behaviours, and planning stage More ❯

performing service design team and community. Champion service design at the leadership level and across the organisation. Ensure quality and consistency in service design delivery. Drive innovation through prototyping, user research, and cross-functional collaboration. What We're Looking For: Significant experience leading service design in large, complex environments. Expertise in coaching, mentoring, and building design communities. Strategic … thinker with a relentless focus on user needs and business outcomes. Strong stakeholder engagement and communication skills. A relevant qualification or equivalent experience in service design or a related field. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us More ❯

leader to shape the future of commerce technology. As Design Director, you'll lead a multidisciplinary team across UX/UI, brand, marketing, and product design to deliver seamless user experiences and impactful visual identities. You'll operate at both strategic and hands-on levels, combining big-picture thinking with strong design execution. This role is ideal for someone … brand, marketing, and web Lead, mentor, and scale a global, multidisciplinary team of designers Partner closely with Product, Engineering, and Marketing to align design goals with business objectives Champion user research and usability testing to inform design decisions Establish scalable design systems that enhance consistency and efficiency Drive high-quality execution through prototyping, testing, and iteration Present and … Strong portfolio showcasing strategic impact and hands-on design execution Deep experience in Figma and other modern design/prototyping tools Excellent communication and storytelling abilities Strong systems thinking, user-centric mindset, and understanding of business impact Proven ability to work in fast-paced, high-growth, remote-first environments A passion for solving real problems with elegant, user More ❯

oversee the operational aspects of website content, ensuring it's up-to-date, technically sound, and optimised for search. You will lead website management projects, ensuring functionality, performance, and user experience are always at their best. Additionally, you will collaborate closely with the Head of Marketing to develop and execute CRM strategies aimed at customer retention, prospect acquisition, and … feeds between systems. Take the lead on eCRM strategy, including management of ESP providers and CRM database oversight. UX/UI and Content Management: Partner with agencies to conduct user research and improve website UX. Manage content requests and ensure timely updates that comply with sustainability, compliance, and trading requirements. Project Management: Lead new website builds and projects … analysis. Operational oversight of customer data to ensure compliance with privacy and security policies. Deep understanding of SEO best practices. Key Attributes: Data-driven with a strong understanding of user behaviour. Experience in eCRM and Email Service Provider (ESP) platforms. Ability to document complex data flows and translate them into actionable strategies. Exceptional organisational and project management skills. Creative More ❯

oversee the operational aspects of website content, ensuring it's up-to-date, technically sound, and optimised for search. You will lead website management projects, ensuring functionality, performance, and user experience are always at their best. Additionally, you will collaborate closely with the Head of Marketing to develop and execute CRM strategies aimed at customer retention, prospect acquisition, and … feeds between systems. Take the lead on eCRM strategy, including management of ESP providers and CRM database oversight. UX/UI and Content Management: Partner with agencies to conduct user research and improve website UX. Manage content requests and ensure timely updates that comply with sustainability, compliance, and trading requirements. Project Management: Lead new website builds and projects … analysis. Operational oversight of customer data to ensure compliance with privacy and security policies. Deep understanding of SEO best practices. Key Attributes: Data-driven with a strong understanding of user behaviour. Experience in eCRM and Email Service Provider (ESP) platforms. Ability to document complex data flows and translate them into actionable strategies. Exceptional organisational and project management skills. Creative More ❯

millions of people. We have multiple vacancies in our Working Age Services (WAS) team. The WAS teams are at the forefront of DWP Digital's change agenda, developing smart, user-focused solutions that make a real difference. We are at the heart of major national projects and essential infrastructure, delivering welfare form to claimants, landlords and DWP agents. You … the best services. You'll identify blockers, and find the best way round through, and over. You will get the best out of experts in software engineering, process design, user research and user experience design, as well as policy development. Developing a World-Class Practice. Our Agile Delivery practice is thriving with over 200 members. We lead More ❯

functional technical teams and client stakeholders to shape digital solutions that align with strategic objectives. Working within agile frameworks, you’ll join forces with professionals in design, engineering, and user research to deliver impactful outcomes. You’ll contribute to setting product direction, defining key features, and managing prioritization through structured backlog management. Facilitating workshops and discovery sessions, you More ❯

insights to help develop our business goals. You should be confident in discussing your findings and assisting others in understanding the next steps. You will support product teams, especially user researchers, to combine the 'what' and 'why' of user behaviour, as well as product and service managers, to identify 'what good looks like' and develop hypotheses. You'll … approach 3. Ability to discover and share insights with stakeholders of varying seniority and analytical expertise 4. Practical experience in conversion rate optimisation, measuring transactional outcomes, publishing performance, and user experience 5. Experience working with developers to build analytical solutions aligned with technical requirements 6. Strong proficiency with spreadsheets and data manipulation 7. Experience working in an agile, multidisciplinary … team focused on user needs More ❯

and test service interactions to drive innovation. Collaborate across teams to deliver services from discovery to live. What We're Looking For: Deep knowledge of service design methods and user research. Proven experience managing service design projects in large organisations. Ability to influence senior stakeholders and guide strategic decisions. Strong facilitation, prototyping, and visualisation skills. A relevant qualification or More ❯

manual. Proven track record in delivering digital and cyber security services. Agile knowledge, with experience tailoring processes to meet required standards. The ability to collaborate effectively with service designers, user researchers, and developers. Strong background in stakeholder management. BENEFITS Competitive Salary: Base salary commensurate with experience, plus performance-based incentives. Hybrid Working: Flexibility to work from home and our More ❯

for over a decade, and today, our product design organisation is more ambitious, focused, and mature than ever. We are a team of 40+ extraordinary individuals across Product Design, User Research, Content Design, Design Systems, Design Operations, and Foundations - united by a belief that great experiences are intentional, human, and deeply crafted. Design is represented at every level … needle for both users and the business What You'll Do You'll report into one of our Product Design Managers and work alongside deeply experienced product, engineering, and research partners. But you'll lead with autonomy - setting the bar for execution, quality, and clarity within your domain. Design simple, intuitive, and human-centered experiences that solve real problems … your team Elevate the quality of what we ship - through best-in-class craft, systems thinking, and product clarity Help set the strategic direction of your product stream - connecting user insight to business goals, and turning ambiguity into focus Lead critical initiatives - navigating complexity, aligning stakeholders, and creating momentum across multiple tracks of work Mentor and support other designers More ❯

What you'll be working on Although Growth Design is a new specialism at Monzo, you'll be surrounded by an experienced, passionate, and supportive team of product designers, user researchers, and writers - who all strive to ensure our customers, and teammates succeed. We're a small but mighty team where every designer plays a critical role in improving … feedback. Like all designers, you'll be embedded in a cross-functional product squad, and will be responsible for all design contributions in the team; from initial discovery and user journey mapping through to the implementation of final UI design details (and all the stuff in between). As you ramp up, you'll grow to deeply understand the … customers you're designing for - whether it's joining user research sessions, learning from previous insights, or running your own lightweight research and analysis, you'll strive to understand the what, why and how of the problems you're solving for. You'll take a pragmatic approach to balance the ideal experience with knowing where and when More ❯

and customer impact Manage the deployment of production grade DS/ML models by collaborating with DS and ML teams, within established MLOps frameworks Make complex tradeoff decisions balancing user needs, technical constraints, and business priorities. Establish rigorous experimentation frameworks and data-driven decision making processes. Run experiments that produce learning even when they "fail" Cross-functional working Collaborate … experimentation and AB testing, formulating and testing hypotheses and telling a story based on the data harvested You thrive translating complex data insights into actionable product strategies Passionate about user-centric product development, possessing a deep understanding of user research methodologies to give great customer experiences Excellent communicator and collaborator, and have demonstrated the ability to work More ❯

and customer impact Obsess about the data and customer delight. Use data to drive deep understanding and to craft compelling storytelling around your work Make complex tradeoff decisions balancing user needs, technical constraints, and business priorities. Establish rigorous experimentation frameworks and data-driven decision making processes. Run experiments that produce learning even when they fail Cross-functional working Collaborate … experimentation and AB testing, formulating and testing hypotheses and telling a story based on the data harvested You thrive translating complex data insights into actionable product strategies Passionate about user-centric product development, possessing a deep understanding of user research methodologies to give great customer experiences Excellent communicator and collaborator, and have demonstrated the ability to work More ❯

notes, decision logs) to enhance knowledge sharing, streamline onboarding, and reduce silos. Launch and manage a lightweight but effective Voice of the Customer or Feedback Operations program to ensure user and partner insights are consistently informing product strategy. Requirements: Strong analytical and operational skills: Able to define KPIs, analyze product data, build dashboards, and drive data-informed decisions. … decentralized systems, or on-chain products is a plus. Tool fluency: Experience with platforms like Notion, JIRA, Asana, and Confluence. Experience supporting technical product teams, working with regulated products, user research/feedback programs, or scaling startups. All roles with Chainlink Labs are global and remote-based. Unless otherwise stated, we ask that you try to overlap some More ❯

techniques; identifying and sharing good practices and collaborating to improve the capability of the team. You will have the ability to : Design software products to serve a variety of user needs and enhancing existing software products to meet evolving user needs. Ensure a quality software product is delivered and maintained, alongside assessing and peer review the work of … SPP) is building new technology capabilities to migrate a wide range of surveys of national importance from legacy platforms.Our multi-disciplinary teams cover software engineering, system design, requirement analysis, user research, delivery management and product management, allowing us to both evolve the SPP as a product whilst meeting organisational goals through new development. We interface with both change More ❯

to their clients who are from the public and private sectors. They improve people's lives and experiences by delivering accessible and secure cutting-edge digital services specific to user needs. Our client offers agile working, competitive remuneration and benefits, a collaborative group of colleagues to work with and a defined career pathway underpinned by excellent development opportunities. ROLE … manual. Proven track record in delivering digital and cyber security services. Agile knowledge, with experience tailoring processes to meet required standards. The ability to collaborate effectively with service designers, user researchers, and developers. Strong background in stakeholder management. BENEFITS Competitive Salary: Base salary commensurate with experience, plus performance-based incentives. Hybrid Working: Flexibility to work from home and our More ❯