City of London, London, United Kingdom Hybrid / WFH Options
Anson McCade
User Researcher – Public Sector Transformation Contract | £590 per day (Inside IR35) Remote-first Our client, a major consultancy delivering digital transformation programmes across central government, is seeking an experienced SC Cleared User Researcher to support a large-scale service redesign initiative. What you’ll bring: Proven track record delivering userresearch within government or GDS-aligned … environments. Experience leading or mentoring multidisciplinary UCD teams. Strong understanding of Agile delivery and user-centred design principles. Skilled in planning, executing, and analysing userresearch to inform service and interaction design. Ability to map complex user journeys, uncover insights, and shape solutions through collaboration with stakeholders. Confident in presenting evidence and facilitating workshops to embed … user insight into delivery. Role details: £590 per day (Inside IR35) Active SC Clearance required Immediate start Remote-first (occasional travel may be required) If you’re a hands-on researcher with a passion for improving public services through evidence-based design, this is an excellent opportunity to make an impact on a high-profile government programme. More ❯
User Researcher (Central Government experience essential) We’re looking for an experienced User Researcher to join our team on a 6-month contract supporting a central government project. You’ll play a key role in shaping digital services that truly meet user needs. Contract Details: Duration: various contract available 3 - 6 months Location: 2–3 days per … week in Manchester, Leeds, or Sheffield (hybrid working) Inside IR35 What you’ll do: Plan and conduct userresearch across the full product lifecycle Work within GDS standards to deliver evidence-based insights Collaborate with multidisciplinary teams including designers, product managers, and developers Present findings to influence key decisions and improve user experiences What we’re looking … for: Strong experience in userresearch for government or GDS-aligned projects Excellent communication and stakeholder management skills Proven ability to translate research into actionable recommendations Familiarity with agile delivery environments Please apply for more information More ❯
s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across … Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital … interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice More ❯
Middlesex, south east england, united kingdom Hybrid / WFH Options
Sky
s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across … Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every … digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer More ❯
Wiltshire, South West, United Kingdom Hybrid / WFH Options
ADLIB Recruitment
technical rigour, working on products and services that positively impact users, communities and the planet. What youll be doing As UX/UI Designer, youll be central to shaping user-centred digital experiences. Youll work across the full design lifecycle from research through to prototyping and delivery. Youll collaborate with clients, developers and strategists to understand user needs and translate insights into intuitive, elegant interfaces. With experience across process-driven User Experience Design as well as high-fidelity user interface design, youll map user journeys and design wireframes and prototypes across a range of projects. Youll design branded visuals and contribute to design systems that scale across platforms. This role is varied and … hands-on. Youll be involved in everything from userresearch and accessibility improvements to supporting pitches. Youll be part of a team that values openness, inclusion and continual learning. What experience youll need to apply Proven experience applying user-centred design principles. Strong UX design skills including wireframing, prototyping and journey mapping. Solid understanding of userMore ❯
Box, Corsham, Wiltshire, England, United Kingdom Hybrid / WFH Options
ADLIB
working on products and services that positively impact users, communities and the planet. What you’ll be doing As UX/UI Designer, you’ll be central to shaping user-centred digital experiences. You’ll work across the full design lifecycle — from research through to prototyping and delivery. You’ll collaborate with clients, developers and strategists to understand … user needs and translate insights into intuitive, elegant interfaces.With experience across process-driven User Experience Design as well as high-fidelity user interface design, you’ll map user journeys and design wireframes and prototypes across a range of projects. You’ll design branded visuals and contribute to design systems that scale across platforms.This role is varied … and hands-on. You’ll be involved in everything from userresearch and accessibility improvements to supporting pitches. You’ll be part of a team that values openness, inclusion and continual learning. What experience you’ll need to apply Proven experience applying user-centred design principles. Strong UX design skills including wireframing, prototyping and journey mapping. Solid More ❯
Greater London, England, United Kingdom Hybrid / WFH Options
Triad Group Plc
sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals, and technology capabilities align to create seamless and impactful experiences. Could you be Triad’s next “Rising Star of the Year?” Our very own Head of … UX, Lucille Harvey, was recognised for personal excellence at “The Chartered Institute for IT & Computing Awards.” Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct userresearch and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service … maps, blueprints, and process flows that define interactions across multiple touchpoints. Journey Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping & Testing - Create prototypes (low/high fidelity) and facilitate usability testing to refine service solutions. Designing for Accessibility More ❯
Simpson, Buckinghamshire, United Kingdom Hybrid / WFH Options
Triad
sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals, and technology capabilities align to create seamless and impactful experiences. Could you be Triad's next "Rising Star of the Year?" Our very own Head of … UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct userresearch and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service … maps, blueprints, and process flows that define interactions across multiple touchpoints. Journey Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping & Testing - Create prototypes (low/high fidelity) and facilitate usability testing to refine service solutions. Designing for Accessibility More ❯
Simpson, Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
Triad
sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals, and technology capabilities align to create seamless and impactful experiences. Could you be Triad's next "Rising Star of the Year?" Our very own Head of … UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct userresearch and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service … maps, blueprints, and process flows that define interactions across multiple touchpoints. Journey Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping & Testing - Create prototypes (low/high fidelity) and facilitate usability testing to refine service solutions. Designing for Accessibility More ❯
Newcastle Upon Tyne, England, United Kingdom Hybrid / WFH Options
Randstad Digital
User Researcher - BPSS Clearance Required Location: Newcastle, UK Work Pattern: Hybrid – 3 days in office/2 days remote Clearance: BPSS required Employment Type: Contract About the Role We are seeking a motivated and analytical User Researcher to join our growing team in Newcastle. In this role, you will be at the forefront of understanding user needs … behaviours, and pain points to help design and deliver outstanding user experiences. As a User Researcher , you will work independently, taking ownership of research activities from planning to delivery. You’ll act as a subject matter expert within your team, collaborating with designers, developers, and product managers to ensure our solutions are user-focused and data … driven. This is a fantastic opportunity for someone passionate about research-led design who thrives in a collaborative, agile environment. Key Responsibilities Conduct user interviews, usability testing, and other research methods to gather insights and feedback. Analyse how users perform tasks to identify opportunities for improved experiences. Create and maintain user personas , journey maps , and other More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Sanderson Government & Defence
User Researcher (Active SC required) Contract Duration: Beginning October – End of January (with potential to extend) Day Rate: £500 Outside IR-35 Predominantly remote with on site attendance in London We are seeking an experienced User Researcher to support the formation of a new Data Team. This role is critical in helping us understand how users interact with … data systems, dashboards, and reporting tools, ensuring that our solutions are intuitive, accessible, and aligned with genuine user needs. Key Responsibilities: Conduct userresearch activities including interviews, surveys, contextual inquiries, and usability testing across relevant user groups. Synthesise research findings into actionable insights to inform the design and development of data tools and reporting frameworks. … Collaborate closely with data analysts, engineers, and product managers to embed user needs throughout the development lifecycle. Develop personas, journey maps, and service blueprints to visualise user experiences and identify areas for improvement. Present research findings and recommendations in stakeholder sessions using clear and engaging formats. Identify gaps in user understanding or engagement with existing data More ❯
User Researcher (Active SC required) Contract Duration: Beginning October – End of January (with potential to extend) Day Rate: £500 Outside IR-35 Predominantly remote with on site attendance in London We are seeking an experienced User Researcher to support the formation of a new Data Team. This role is critical in helping us understand how users interact with … data systems, dashboards, and reporting tools, ensuring that our solutions are intuitive, accessible, and aligned with genuine user needs. Key Responsibilities: Conduct userresearch activities including interviews, surveys, contextual inquiries, and usability testing across relevant user groups. Synthesise research findings into actionable insights to inform the design and development of data tools and reporting frameworks. … Collaborate closely with data analysts, engineers, and product managers to embed user needs throughout the development lifecycle. Develop personas, journey maps, and service blueprints to visualise user experiences and identify areas for improvement. Present research findings and recommendations in stakeholder sessions using clear and engaging formats. Identify gaps in user understanding or engagement with existing data More ❯
Gatwick, West Sussex, England, United Kingdom Hybrid / WFH Options
William Reed
Position: Full time – permanent Location: Gatwick/Hybrid Do you understand great design and have a passion for creating user-focused innovative, engaging and accessible digital experiences? If so, we are looking for a Web Designer to support the design and development of William Reed’s web platforms. Playing a pivotal role in UX and UI design, the Web … Designer will collaborate with the Senior Web Designer, Head of Design & UX and the wider digital team to create and design user-centric, responsive and accessible solutions by translating design ideas into intuitive interfaces that optimise user journeys and enhance William Reed’s digital presence. What you’ll be doing: User Experience & Research Conducting userresearch and analysing data and user feedback to inform and enhance design decisions Creating wireframes, prototypes, and user flows to visualise concepts Applying UX best practices for usability and accessibility Stakeholder Collaboration Working closely with product managers, developers, and marketers to align goals Presenting designs and gathering feedback to refine concepts Balancing business objectives with userMore ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
ADLIB Recruitment
Were hiring a Senior User Experience Designer to join a world-class design consultancy for a 12-month fixed term contract . Youll lead experience design projects across healthcare and consumer sectors, creating meaningful solutions that improve lives. This is a hands-on role where youll shape design strategy and craft experiences that blend physical and digital touchpoints. What … youll be doing As Senior UX Designer, youll work closely with clients and internal teams to understand user needs, define experience strategies, and design solutions that are intuitive, inclusive and impactful . You will be comfortable analysing insights and translating them into compelling user journeys. Youll facilitate workshops, participate in userresearch, and prototype ideas that … will involve collaboration with designers, engineers, researchers and strategists to ensure experiences are cohesive and grounded in real-world contexts. What experience youll need to apply Proven experience in user experience or digital product design. Background in user interface design. Strong portfolio showcasing end-to-end design thinking. Skilled in userresearch, journey mapping and prototyping. More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
Digital Waffle
A leading UK-based consumer digital platform that connects millions of families with unforgettable leisure experiences is searching for a highly commercial and user-centric UX/UI Designer. This is a pivotal role that will define and elevate the digital experience across the company’s core platforms, which include a high-traffic public website, a premium membership product … Salary - up to £60K Location - Birmingham (hybrid) Responsibilities: Own the end-to-end UX/UI design strategy and execution for key digital platforms, ensuring a unified and consistent user experience. Strategically design features and flows that optimise user journeys from discovery through to transaction, directly supporting business growth targets. Champion a user-centred, accessibility-focused approach … conducting and leveraging userresearch and testing to inform and validate all design decisions. Produce high-quality wireframes, prototypes, and final design assets, actively contributing to and maintaining a scalable design system. Work closely with cross-functional teams (Product, Engineering, Marketing, Commercial) to ensure design aligns with technical feasibility and business objectives. Experience: A strong track record as More ❯
Seaton Delaval, Whitley Bay, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Reed
Designer to join a forward-thinking digital team that’s transforming how healthcare services are delivered and experienced. In this role, you’ll be at the heart of designing user-first solutions that span web and mobile platforms. You’ll collaborate with developers, stakeholders, and product teams to bring ideas to life -ensuring every interface is not only functional … but also accessible, elegant, and impactful. What You’ll Be Doing: Designing with Purpose : Create clean, user-friendly interfaces that meet real-world needs, with a strong focus on accessibility and usability. Driving Best Practice : Champion modern design principles and contribute to the evolution of design systems and standards. Collaborating Across Teams : Work within agile, cross-functional teams to … deliver design work that aligns with strategic goals. Prototyping and Testing : Develop interactive prototypes to support userresearch and validate design decisions. Supporting Development : Partner with front-end developers to ensure seamless implementation of your designs. Mentoring and Sharing Knowledge : Guide junior designers and developers, fostering a culture of continuous learning and improvement. What You’ll Bring: A More ❯
Exeter, Devon, England, United Kingdom Hybrid / WFH Options
Reed
company. This position is perfect for a designer who thrives on transforming complex service flows into simple, human-centred experiences. Additionally, this role offers an exciting opportunity to shape user experiences through innovative UI/UX solutions, contributing to the success of their suite of digital products. Day-to-day of the role: User-Centred Design & Research: Conduct userresearch, usability testing, and analysis to inform and validate design decisions. Ensure products meet customer expectations and continuously improve based on user insights. Wireframing & Prototyping: Lead the end-to-end design process, from ideation and creating user-flows to developing interactive prototypes and high-fidelity UI designs, ensuring alignment with business goals. Front … End Development: Implement responsive and accessible user interfaces using HTML, CSS, JavaScript, and modern frameworks like Angular, React, or Vue. Collaboration: Work closely with stakeholders, product owners, and developers to ensure smooth implementation of UI designs, bridging the gap between design intent and technical feasibility. Design Systems & Standards: Develop and maintain design systems, style guides, and reusable UI components More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Gophr
quickly, but everyone is very friendly and will help you learn the ropes. You’ll work closely with product managers, engineers, and stakeholders from across the business to design user-friendly, intuitive experiences that help us build better tools for couriers, customers, and internal teams. This is also a hands-on role where you’ll work directly with both … customers and couriers, running user interviews, leading usability sessions, and joining courier days , where you’ll experience the product in the real world by using our app on actual jobs or riding along with couriers to see how your designs perform on the ground. You’ll be reporting to our Product Manager. We’re a remote-first team, but … there will be occasional requirements to join in-person team sessions o r userresearch visits. You will need to be London based. You will thrive here if you: Have solid experience designing user-centred digital products Are confident in Figma (components, variants, auto layout — the whole lot) Know how to balance UX thinking with polished visual More ❯
quickly, but everyone is very friendly and will help you learn the ropes. You’ll work closely with product managers, engineers, and stakeholders from across the business to design user-friendly, intuitive experiences that help us build better tools for couriers, customers, and internal teams. This is also a hands-on role where you’ll work directly with both … customers and couriers, running user interviews, leading usability sessions, and joining courier days , where you’ll experience the product in the real world by using our app on actual jobs or riding along with couriers to see how your designs perform on the ground. You’ll be reporting to our Product Manager. We’re a remote-first team, but … there will be occasional requirements to join in-person team sessions o r userresearch visits. You will need to be London based. You will thrive here if you: Have solid experience designing user-centred digital products Are confident in Figma (components, variants, auto layout — the whole lot) Know how to balance UX thinking with polished visual More ❯
policy + ad hoc client site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent User Researcher Consultant to join a rapidly growing team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors and we have a top end budget of … + full bens available. Primary skills and experience required: Must be eligible for SC Clearance Hands-on experience of leading userresearch, using behavioural and attitudinal methods and knowing when to apply them appropriately. Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to design and delivery. Experience working with Government Digital … Service (GDS) service standards, using GDS design principles Strong storytelling, communication, stakeholder management, and facilitation skills. Experience working in multi-disciplinary, agile teams where you’ve led the userresearch and influenced the design of a product or service through the insights you’ve gathered. Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys. More ❯
is accelerating global expansion and advancing its AI-driven platform. Position Overview: As a Product Manager, you will own product direction and delivery. Acting as the 'voice of the user', you'll define a clear product vision aligned with business goals, translating customer challenges into an actionable roadmap. Key Responsibilities: Define and communicate product vision and roadmap Conduct userresearch and data analysis Lead product discovery Collaborate with engineering and design teams Write user stories and define acceptance criteria Manage and prioritise product backlog Monitor product performance Communicate plans to stakeholders Requirements: 3-5+ years Product Management in B2B SaaS End-to-end product management experience Strong Agile methodology understanding Excellent communication skills Cross-functional … team collaboration Analytical mindset Userresearch expertise Benefits: 25 days annual leave plus UK bank holidays Flexible leave purchase/sale options Private medical insurance Matched pension contributions Life assurance (4x basic salary) 10% personal development time Generous family-friendly policies Join a collaborative, supportive team with an autonomous and inclusive culture. Hera recruits with diversity and inclusion More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Think Specialist Recruitment
ensuring that each development step aligns with the company's strategic goals and the needs of clinicians and patients. You'll act as a bridge between business, engineering, and user experience teams; guiding product direction, defining priorities, and ensuring high-quality delivery in line with healthcare standards and regulations. This is a 6-month temporary-to-perm position (moving … and refining the product backlog, balancing clinical value, technical feasibility, and business outcomes. Leading Agile ceremonies and supporting teams through sprint planning, prioritisation, and release cycles. Gathering insights through userresearch, stakeholder interviews, and market analysis to inform future developments. Collaborating closely with engineering teams to deliver compliant, high-performance digital and embedded products. Supporting full lifecycle management … interventional or surgical workflows, including documentation systems and imaging environments. Proven ability to manage end-to-end product development - from ideation through to release and iteration. Strong background in userresearch, requirements gathering, and systems definition. Agile or Scrum certification, with hands-on experience leading cross-functional teams. Excellent communication, influencing, and stakeholder management skills. Degree in engineering More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Think Specialist Recruitment
ensuring that each development step aligns with the company's strategic goals and the needs of clinicians and patients. You'll act as a bridge between business, engineering, and user experience teams; guiding product direction, defining priorities, and ensuring high-quality delivery in line with healthcare standards and regulations. This is a 6-month temporary-to-perm position (moving … and refining the product backlog, balancing clinical value, technical feasibility, and business outcomes. Leading Agile ceremonies and supporting teams through sprint planning, prioritisation, and release cycles. Gathering insights through userresearch, stakeholder interviews, and market analysis to inform future developments. Collaborating closely with engineering teams to deliver compliant, high-performance digital and embedded products. Supporting full lifecycle management … interventional or surgical workflows, including documentation systems and imaging environments. Proven ability to manage end-to-end product development - from ideation through to release and iteration. Strong background in userresearch, requirements gathering, and systems definition. Agile or Scrum certification, with hands-on experience leading cross-functional teams. Excellent communication, influencing, and stakeholder management skills. Degree in engineering More ❯
Bedford, Bedfordshire, England, United Kingdom Hybrid / WFH Options
Reed Talent Solutions
Senior User Researcher c.£60,000 per annum Bedford Permanent Hybrid Working Are you a seasoned User Researcher driven by curiosity, empathy, and a commitment to inclusive design? Join us at MaPS, where you'll lead transformative research programmes that shape digital experiences for millions. From uncovering complex user needs—including those shaped by access requirements … and protected characteristics—to championing user-centred design across cross-functional teams, your work will directly influence how we build accessible, ethical, and impactful services. You'll collaborate with designers, analysts, policy experts, and delivery partners to ensure our propositions are not only data-informed but deeply human-centred. If you're ready to guide teams through discovery, challenge … assumptions, and make research a strategic force for good, we want to hear from you. Role Overview The Senior User Researcher will report directly to Lead User Researcher. In this role, you will be responsible for: Key Responsibilities: Lead collaborative research programmes for complex projects to uncover user needs. Conduct workshops, debriefs, group note-taking More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Reed.co.uk
award-winning mobile app, we help people find fulfilling work,and help businesses discover great talent. About the role Our Product Management team is laser-focused on delivering great user experiences, grounded in a deep understanding of user needs through research, data analysis, and market insight. We believe the best products come from bold ideas, rapid experimentation … initiatives that shape our future strategic direction and its product roadmap. What you’ll do Partner with the Director of Product/SLT to identify high-potential opportunities through research, trend analysis and customer insights Design and run lean experiments to validate product-market fit, from concept to prototypes to pilot Collaborate with closely with design, engineering, and stakeholders … small details Comfortable with high degrees of ambiguity and a highly hands-on, rapid test/learn/iterate cycle - this is not a traditional PM role Familiarity with userresearch and user interview techniques Excellent business and commercial acumen, including experience developing pricing/business models or strategies Excellent communication and storytelling skills; you make complex More ❯